Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.5k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- errors in the system log and spammers traffic
- Last reply by Randy Calvert,
22,550 topics in this forum
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- 1 reply
- 200 views
We're trying to upgrade http://asoiaf.westeros.org again, but now that we switched it from a test version to live -- which entailed renaming the directory it was in and repointing cloudflare, as well as changing conf_global.php -- for some reason the icon symbols for things like home, etc. are missing. Any suggestions as to what needs to be recached or otherwise done to make them show up properly?
Last reply by Linda A, -
- 0 replies
- 180 views
I am attempting to upgrade my 3.4.8 board to 4.1.x. The upgrade seems to go smoothly, and generally things seem to work, but I cannot post content to the forums. When I click on the "start new topic" button, I get a 404 with a fairly generic error code, "1S160/2". I don't see anything interesting in any of the logs, but I'll be honest, I'm not real familiar with the IPB system. Before I hook a debugger up to this thing and step through the code, does anyone have any thoughts on what I might look for? Thanks, robert
Last reply by handsoffsam, -
- 2 replies
- 182 views
I made a ticket about that and didn't get any anwser on 2 days of wait, so im trying the forum now to know if someone can help me with that. Thanks in advance. I cant install things on my forum. Themes, translations, plugins... I cant even edit the colors on my default theme, because i will get an error when i try to save it. If i try to edit my theme i get this error: EX0 Something went wrong. Please try again. If i try to install an translation i get this error: 3C126/6 Something went wrong. Please try again. If i try to install a plugin i get this error: 3C145/3 Something went wrong. Please try again. This isn…
Last reply by Ellion Brek, -
- 2 followers
- 16 replies
- 429 views
Is there anyway possible to hide the sub-forums from homepage and only shows the parent forum links....?
Last reply by Claudia999, -
- 1 follower
- 0 replies
- 144 views
First I got to say I love the new IPS 4.1. The problem I've got is if you tap enter key nothing happens. You don't get standard new line. I'm using Android tablet with Firefox browser.
Last reply by Mopar1973Man, -
- 2 replies
- 219 views
with chatbox https://gtmetrix.com/reports/hellshammers.net/cGd6dKwH without chatbox https://gtmetrix.com/reports/hellshammers.net/W29tFTRL i know the chatbox contains lots of emoticons images and sht but is there any solution maybe something i can do about it? and is there any solution to fix "The following image(s) are missing width and/or height attributes." that shows at gtmetrix? also this one?
Last reply by Hexsplosions, -
- 3 replies
- 337 views
How do I make it so that people can upload avatars that are not perfectly square? I was able to do it in 3.x. Members had no problem uploading an avatar that wasn't perfectly square. Now, when I upload an avatar (220x350), it forces me to crop it into a square. This makes it stretch out and pixelate the image in posts, where I've set the avatar size to be 220x350 through CSS.
Last reply by TAMAN, -
- 4 followers
- 23 replies
- 463 views
Hello guys, good night. I updated my forum for IPS 4, and the spacing of CKEditor irritated me a lot, because of this I used this tutorial: https://community.invisionpower.com/topic/410419-tutorial-how-to-change-the-double-line-breaks/ The problem is that this measure has caused some problems in the editor. Thus, the media system stopped working and occurs little mistakes with the link system. The error with the media system is exactly this: https://community.invisionpower.com/topic/421335-youtube-embed-issue/ The link system works properly, but sometimes I put the link in the box and click "OK" and the box is reset and not appear the link. I've tried …
Last reply by Starship, -
- 4 replies
- 173 views
How do I change the order of the tabs around? It keep trying and it doesn't seem to want to place the Forum tab first from the left. Here's an image of the problem: http://screencast.com/t/Bn1m6DiWado
Last reply by Woodsman, -
- 2 replies
- 199 views
How do you go about welcoming a new member to your community? Do you send a welcome PM, Email or something else? Anyone know how to edit the IPS 4.0 validation emails to double it up as as a welcome email?
Last reply by Ryan@SwiftKey, -
- 1 follower
- 1 reply
- 203 views
I am not trying to start a my host is better than yours post, but my host is driving me crazy. I am going to move my site. Aside from updating the Nameservers with the registrar and moving the files and database to the new server, what else do I need to do?
Last reply by tAPir, -
- 1 reply
- 174 views
Hi, just started to set up my forums and now I cannot access them, it just keeps timing out for me. it's not my connection. I haven't edited any files through ftp, I was just simply adding new forum sections via the browser. the site is : audiounderground.invisionzone.com EDIT: can access site from a VPN, weird.
Last reply by craigf136, -
You tube not embeding
by Guest- 1 follower
- 9 replies
- 242 views
Hi All I'm not too sure whats changed but back in the 3.x version when a user posted a youtube link it would be displayed in the thread and viwieable within the thread, it doesnt matter if i use the full url or the share shortned url, or even an iframe code, i have tried to turn on html and post it as an admin and it still doesnt seem to work, and suggestions? Example of what im trying to do... cant seem to find bbcodes at all or anything http://forum.theperthguild.com/index.php?/topic/82-2-gaming-rigs-1-tower-virtualized-gaming-build-log/
Last reply by chilihead, -
- 0 replies
- 154 views
Hello, well, I've bought Commerce 2 days ago, because I need the support system. The problem is: the support system does not work -,- Submitting a ticket results in the error code EX0, the HTTP response is obviously 500 Internal Server Error The second problem is, I don't know why but I cannot find anythng about it in the logfiles. So the question would be: Do anyone of you have an idea about what is going on and how I can fix it? Because it is not much fun to buy an app and then find out that it does not work. Support ticket pending of course, but well.. Commerce is completely unusable for me with this problem and I really need it as soon as pos…
Last reply by AnimeX, -
- 0 replies
- 168 views
If i upload mixed pictures and clips to a new album it stays on step 2 and i see this on the bottom left The usergroup settings allow unlimited size. Can someone gice me hint how to fix this problem ? Many Thanks
Last reply by simplymesobe5280, -
- 0 replies
- 193 views
I'm trying to make my application load some javascript/CSS if my custom template tag is used. Here is my output plugin code: public static function runPlugin( $data, $options ) { foreach( \IPS\Output::i()->js( 'front_browse.js', 'myapp', 'front' ) as $url ){ \IPS\Output::i()->endBodyCode .= "<script type='text/javascript' src='".$url."'></script>"; } array_merge( \IPS\Output::i()->cssFiles, \IPS\Theme::i()->css("myappDefault.css", "myapp", "front")); return '\IPS\Theme::i()->getTemplate( "browse", "myapp", "front" )->myAppTemplate( "'.$data.'" )'; } On my dev install, this works perfectly, but when I move it to the live s…
Last reply by snugRugBug, -
- 6 replies
- 208 views
Uploaded 4 images to my gallery... smallest was about 2.1 MB, largest about 3.6MB 2448x3264 (iPhone) or 3264x2448 (iPhone) - depending on landscape or not. My group setting for my profile is unlimited on file sizes, etc. After 5 minutes, the screen is still on this and no error logs shown. Anybody else have a similar issue with the Gallery?
Last reply by Admonstrator, -
- 1 follower
- 17 replies
- 312 views
Hi everyone, Today I noticed that one of the posts contained the following html code: <div> <div style="margin-left:695px;margin-top:176px;"> <div title="Protected by Grammarly"> </div> </div> </div> which shouldn't be possible because I have pasting formatted text and adding html code disabled. Any ideas what this could be?
Last reply by Kirill N, -
- 1 follower
- 2 replies
- 232 views
I just took over a board hosted on Invision Power, but the domain is held by GoDaddy. So now I need to create an email to manage the forum, and would like to have a domain email. I don't know how to create an email address, or where/how to access it. Attempting to create something at GoDaddy, they need to connect to the host, and I can't figure that out. Does IP even host email? And if so how do I access it?
Last reply by The_Mage, -
- 2 replies
- 319 views
A few weeks ago, I temporarily transferred the domain to the invisionpower domain, but I need to change it now. How do I change the primary domain from a domain provided by Invision Power (deltagaming.invisionzone.com) to my own domain. If it helps a little, I purchased this domain through Google Domains a few months ago.
Last reply by Christian Weghorst, -
- 1 follower
- 4 replies
- 157 views
In our current Sphinx setup we use a charset_table to make sure that accented characters map to their non-accented equivalents when doing a search (for example, searching for "brûlée" gives the same results as searching for "brulee"). How is this done now that we can't use Sphinx? Second, how do we configure out site/database so that other non-Latin searches work correctly? Right now, for example, a search of our site for "肉骨菜" yields no results (it should). The same is true for things like ก๋วยเตี๋ยวผัดขี้เมาไก่ and Tôm sốt cà chua. While we are an English-language site, many culinary terms are expressed in other languages, so I'd like those searches to work.
Last reply by eGullet, -
- 1 follower
- 8 replies
- 400 views
how add topics to sitemap.php?
Last reply by ABGenc, -
- 2 replies
- 220 views
Is there a way to select and delete more than one member simultaneously? I would like to remove old/dormant forum members, I can find them using advanced search. The only way to delete that I can see is using the drop down menu that appears at the right of the searched list. Using this method takes me back to the member list each time so I have to either record a list of members to remove or search again.
Last reply by Missing Lincs, -
- 0 replies
- 153 views
I have Commerce as a part of my system, and would like to include a product group on the main Commerce page which has no products but which links to an external website where those products are sold. Does anyone know if Is this possible? If so, how is it done? Thanks in advance for any help.
Last reply by Cosmic, -
- 2 followers
- 11 replies
- 352 views
As of the 1st of the month, for some reason my server is unable to reach invision services, every time I put in my license number I get this error; " There was an error communicating with the IPS License Server: name lookup timed out. Please try again later or contact IPS technical support for assistance. " I've contacted support, they apparently can't reach or access my site, and it's only them, none of my customer base has any issue accessing my site or services. Also, commerce can't access PayPal to direct payments/invoices to them. I'm not sure if this is related. Support stated it's probably my firewall, I've look to the best of my knowledge a…
Last reply by kkucharsky,