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Can't access license server, time-out?


senators24
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As of the 1st of the month, for some reason my server is unable to reach invision services, every time I put in my license number I get this error;

 

" There was an error communicating with the IPS License Server: name lookup timed out. Please try again later or contact IPS technical support for assistance. "

 

I've contacted support, they apparently can't reach or access my site, and it's only them, none of my customer base has any issue accessing my site or services. Also, commerce can't access PayPal to direct payments/invoices to them. I'm not sure if this is related. Support stated it's probably my firewall, I've look to the best of my knowledge and I can't find anything wrong. I've even added IP addresses to iptables whitelist that support had given me for their license server etc. 

 

I'm running a fully managed Linux (CentOS server). Any help would be greatly appreciated as I'm currently unable to provide services for new customers on my website. 

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