Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,929 topics in this forum
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- 1 follower
- 11 replies
- 532 views
Is there a way to increase the number of login attempts before an account is locked out? And how long does an account stay locked out for when they enter a wrong password? Where can I manage this information?
Last reply by cualupe, -
- 2 replies
- 267 views
I don't want to use the chat app as we already use an IRC network. What ways are there to integrate it with the forum login?
Last reply by cualupe, -
- 0 replies
- 228 views
Trying to install application, I have tried 3 different ones, results in this https://gyazo.com/d6a45d7bc7cdec03e4a1345988be4e0a and applications are up to date
Last reply by Abas Bazzi, -
- 0 replies
- 220 views
Hi is there a faceted search option in the Software? or is there a possibility to add a faceted search? I would want to let people search hotels via their amenities, prices etc... Thank you
Last reply by Doped_Wizard, -
- 2 followers
- 9 replies
- 455 views
Hi, I have just upgrade to IPS4.1 from 3.4.8 and all the process was ok But now I have only the A Test Forum and some other default datas. All my forums and members don't appear. I still can find the ips database with all the datas (and modified by upgrade) but nothing on backend and frontend. Could somebody help me ? Thank you!
Last reply by Mahumba, -
- 1 follower
- 3 replies
- 294 views
Could someone create a plugin which would allow people to add links to the 'user name' drop down menu?
Last reply by Dean_, -
- 1 follower
- 3 replies
- 284 views
Is there a way to disable avatars of the last poster in the forum views on mobile? Seems pointless and just causes the title text to squash up. I see no mobile options anywhere to adjust this view. Thanks
Last reply by rgf100, -
- 1 reply
- 277 views
I have dumped a 3.x members database from a sister site (via MySQL), and have pruned a bunch of the extra fields out of the resulting CSV file. As a test, I manually created a small CSV in a text editor and was able to import it, but when I try the real CSV (with 5000 entries, or even pruned to 500 entries) the member import page never makes it far enough to match the fields together .. Is there a recommended maximum number of records to import, and are there any other things I should consider doing to the data before importing it?
Last reply by dalbert, -
- 3 replies
- 315 views
I used to be able to just post the URL to a YouTube video and the forum software (V4) converts it automatically to an embedded video with the thumbnail and play functionality. That doesn't work anymore. When I paste the URL, its published just as a link. Any idea how to fix it? Thank you
Last reply by Rheddy, -
- 2 replies
- 359 views
Hey there, Community good morning all have a serious problem with my forum details: I have installed all since April 2015 now shows a message in the admin panel that says: Your license key is missing. Please provide your license key Well then I enter my area I write client license key when acontinuacion following happens: There was an error communicating with the IPS License Server: Connection timed out. Please try again later or contact technical support for assistance IPS. in view system problem area> support I left> displays: Sometimes badly cached data can cause problems. Have we cleared all cached data, please check and see if your…
Last reply by Rheddy, -
- 0 replies
- 261 views
As part of a subscription, I would like to allow users of a group to create up to 30 new topics in our buy sell forum, but have unlimited responses, and unlimited posts in other sections of the site (discussion boards). What would be the best to implement this functionality (or is there an add on that would enable this)? This quantity of allowed posts will need to vary depending on what group the user is in. Thanks
Last reply by dalbert, -
- 0 replies
- 252 views
Is there a way to make the Topic Feed sideblock show the avatar of the person who last posted in that thread, instead of the person that created the thread? That would make a lot more sense.
Last reply by cualupe, -
- 3 replies
- 287 views
I want guests to be able to see how many posts are in sections they can't access instead of it appearing as if there's NO posts in there. Is this possible?
Last reply by chilihead, -
- 1 follower
- 1 reply
- 291 views
I am converting my SMF site to IP4.x.x. I already know that I need to go SMF->IP3.4.8 -IP4.x.x but I have a few questions. Must I install all of the 3.4.8 applications or just the forum? (i have them all and will use them all when it upgrades to IP4.x.x) Must I wait for all of the 3.4.8 background tasks to complete before upgrading to 4.x.x? I have a LOT of images on my SMF board so I am concerned about this making things take for ever, any suggestions? Thank you
Last reply by Stuart Silvester, -
- 7 replies
- 358 views
I have installed the portal page correctly and I get a blank page I'm using 3.4 please help here's the line www.thegamingjunkies.com
Last reply by Ahmad E., -
- 1 reply
- 269 views
When I use Chrome, the time for an event is 14:30, and if I logout its still 14:30 However when I use Edge the event is 14:30, but when I logout its 13:30
Last reply by chilihead, -
- 0 replies
- 245 views
I'm trying to create a new page and add blocks to it but having a few issues. So mainly i'm trying to add a recent picture gallery to the top of a page which there is a custom block already created or I should say it was already in the list of custom blocks ( I never created it) So the issue is even though I select that it still says (see attachment) I have no Idea where to go from here as there is not many option to select and I checked all the permissions that I know off and I can't see anything else to change there I'm no pro at this so Any help would be awesome! Cheers,
Last reply by Gilles Marchand, -
- 1 follower
- 6 replies
- 316 views
My forum is massively heavy on youtube and soundcloud embedding which was previously done in bbcode. How does it work now? You just post links? Does it auto-embed from every site available? And how can I stop soundcloud from being so huge? It posts enormous and the entire width of the page. I have 'Maximum video width' set to 700 but that completely ignores Soundcloud. And how do I get it to work for Mixcloud? Why remove bbcode then create some automatic system that doesn't cater for everything like bbcode could?
Last reply by AndyF, -
- 1 follower
- 2 replies
- 284 views
How do I change the default group for new users.. i.e. instead of coming in as a member , I would like them to be part of the "PrivateFirstClass" group.
Last reply by dalbert, -
- 1 follower
- 5 replies
- 351 views
Hi! Atm i've used iframe for long php script in pages, but this isn't ever the best solution (eg: https://laltroweb.it/webmster-tool/thumb-your-pages/ ). My request is: how i can write raw (real) php code directly inside ip.pages? I've try with "insert" and work fine (i can insert a script with php code), but can cause issue if this script has a form. - Write php directly inside pages can be the best solution in some circumstances. Someone can try to explain how i can this? <?php *code ?> not work. Nothing (only simple code) not work... :/ Thanks in advance, S.N.
Last reply by ipbfuck, -
Installation IPB 4.X problem
by Guest- 6 replies
- 420 views
Hello, i have a error when i try to install.... please help me ! Fatal error: IPS\Data\Store\_FileSystem::get(): Failed opening required '/var/www/vhosts/habbo-esport.com/httpdocs/datastore/applications.e2c0e05c19.php' (include_path='.:') in /var/www/vhosts/habbo-esport.com/httpdocs/system/Data/Store/FileSystem.php on line 98 i'm sorry but i tried 5 times and it's the same problem... i just upload this on Filezilla: i put my database information (no problem) and i have always the same error message... :-( I didn't have any solution.. Thanks
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- 1 reply
- 397 views
I want to hide where it has the group people are in: How can I achieve this please? It serves zero purpose on my forum other than to include pointless text in the user pane. Thanks
Last reply by cualupe, -
- 1 follower
- 1 reply
- 258 views
Will this be an issue? Installed the latest of the 3.4 line, set it up, imported my XF site and then ran the upgrade and got this during the upgrade. Is this because of the update checks that the system does and since it was a fresh install, no entries were in that table?
Last reply by stoo2000, -
- 0 replies
- 257 views
Hi , I would like to know if is there any way to export all tags that there are on my forum ?
Last reply by Meir peleg, -
- 0 replies
- 310 views
I have created a new forum that ties directly into my Twitter community and I would like all new forum members to be required to join using the Twitter handler only and force the new members to use their Twitter usernames, Twitter avatars, and Twitter header image so that the other members can identify who they are communicating with in the forum and be confident they are actually talking to that same person from Twitter. Is it possible to set it up so that the Twitter handler is the only one new members can register with and force new registrations to automatically pull their Twitter username and their avatar and header images into the forum profile? I'd also …
Last reply by ChatterBox,