Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,929 topics in this forum
-
- 0 replies
- 267 views
I've been attempting to do a test upgrade of my forum from 3.x to 4.1 on my local machine via WAMP however the upgrade process keeps getting stuck with the following nondescript error: It doesn't matter if I click 'retry' or 'continue' - it just repeats the same thing. How do I troubleshoot this issue - is there an error log somewhere with more detail about what the problem is ?
Last reply by dal, -
- 1 follower
- 7 replies
- 287 views
I have a member using Firefox who cannot post on the message board. When she uses Chrome she doesn't have that problem. There never was a problem before upgrading to IPS4. I had her delete cookies and try again, but it still doesn't work. Are there any suggestions as to why Firefox won't let her post?
Last reply by Barbara, -
- 0 replies
- 229 views
Latest posts in Sidebar. I don't want to see few lines of post, just info that someone make a post. How can I modify it?
Last reply by MKS1, -
- 1 reply
- 217 views
I am creating a index page with Pages and would like to use the Forum Category Toggle feature to show content only if the user click on the toggle link. Is it possible to use the toggle feature of forums' categories in Pages content blocks?
Last reply by sobrenome, -
- 1 follower
- 3 replies
- 1.5k views
How can we check the difference between Android in-app WebView or just the Android browser, same for iOS I want to hide some Adsense code with php when the website is runned from the in-app webview. But when the app is runned just from the mobile browser it can show Adsense. It’s against the terms and conditions running Adsense in a native WebView app (in-app) This was discussed here https://wordpress.org/support/topic/detect-with-php-if-webview-in-app-or-mobile-browser and here too http://stackoverflow.com/questions/16383776/detect-in-app-browser-webview-with-php-javascript Thanks, if found that too, for iOS in-app WebView vs safari mobile brow…
Last reply by Nathan Explosion, -
- 2 replies
- 297 views
I upgraded to 4.1. I did not see any issues during the upgrade. It all seems to have went okay. But in the ACP I cannot access the Members tab. I just get a blank screen. All non-IPS apps and plugins are deactivated. Any help?
Last reply by Michael R, -
HD smilies
by Owdy- 2 followers
- 3 replies
- 304 views
What are those? After my las upgrade, one smilie was changed, thats how i notised those. "High definition version used when supported"
Last reply by Owdy, -
- 3 followers
- 14 replies
- 817 views
I'm totally confused by Pages. On IP.Content I had my news articles displayed nicely on my home page, and was able to have other non-news articles on different pages of my site but they all used 1 index.php page. Using Pages, my news and non-news articles are still in the same database called Articles, but if I add the Database to my Home/News page, set it to 'Show as articles on homepage', select only the News category to show, select one of the new templates in 4.1, it still insists on showing every article from all of my categories and not just my news articles. I was told by tech support some months ago I had to create a second page to display my other artic…
Last reply by opentype, -
- 1 follower
- 5 replies
- 365 views
Hi , I would like to know if is there any way to export all tags that there are on my forum ?
Last reply by Meir peleg, -
- 1 reply
- 239 views
Made a copy of the Administrators group and when I add a member to it he doesn't have permissions to edit threads like the original administrator account does any idea how to grant those permissions to the copy of administrators group? 1. Copied the Administrators group and called it Jr. Administrators. 2. Loged in as a member of Jr. Administraors 3. Tried to edit an existing post and the edit Icon is not there. Id like to have Jr. Admins have the ability to edit others posts... Where do you set the permissions for that. Thanks Rene
Last reply by Jim M, -
- 2 replies
- 244 views
If I disable enable responsiveness on a theme does this get recognized by Google as a unfriendly mobile website?
Last reply by EmpireKicking, -
- 1 follower
- 1 reply
- 246 views
Hello, I have moved my site from site.com/forum/ to site.com/. Is there a way to keep the old links with /forum/ active? (i.e. a link with site.com/forum/something... will be redirected to site.com/something...) Thank you in advance for any suggestions!
Last reply by Owdy, -
- 1 reply
- 289 views
Hi all, If I insert a block for featured topics, I'll have to make a choice out "most recent, most comments, last date, ..." Is it possible or an option that if you refresh or every x minutes to change the list with featured topics on the forum index? For example I show 5 featured topics, and every time you refresh the index or comes back on the index you'll see other featured topics. Now is that not possible because I'll have to choose out most recent, most comments, last date, ... so the same featured topics stay at the index and don't change.
Last reply by Gert Vw, -
- 3 replies
- 522 views
I wanted to send Christmas greeting emails out and ever since the update the system isn't working. once I submit, one minute later it says completed and done. I checked two of my email accounts and nothing for a hour. Day later I tried again and still nothing. Same problem again when I submitted.
Last reply by Pross22, -
- 0 replies
- 217 views
Hi I did a local test run of the upgrade on my computer and got the following error. Now I clicked on ignore and the upgrade continued. The Board seems to run fine. The Question is will this come back at me or is this a error I can ignore safely? Thank you.
Last reply by Doped_Wizard, -
- 0 replies
- 205 views
Hi, is it possible to disable the ''upload a new version'' for the download section? I did used the search function for an anwser but did not find any answers Kind regards, Richard
Last reply by SaltyBart, -
- 2 replies
- 253 views
Probably a simple question for most but here it is anyway! I am using a custom theme for my site but when I set it the ACP uses the same theme now too. I want to have the custom theme for everyone on the site (already set as default) but when I go to the ACP I would prefer it to be using the default skin or theme. Is this possible? If so then please let me know how to do this. Thanks Steve
Last reply by Cascadia, -
- 1 follower
- 5 replies
- 333 views
The chat link just opens an empty directory:
Last reply by cualupe, -
- 2 replies
- 268 views
All of a sudden every post is double posting. What would be causing this?!
Last reply by cualupe, -
- 1 follower
- 4 replies
- 512 views
I'm trying to block users from posting email addresses. Profanity filter isn't ideal as it doesn't take regex and listing all possible domain names is nuts. Any way to block emails using a regex ? I thought about implementing it as a media tag but these too are gone from 4. Suggestions ?
Last reply by Brian K., -
- 1 reply
- 316 views
Hello, did anyone manage to include facebook like box (twitter and g+) on main/home page of your IPS 4.1? For me it could be in sidebar or as scrolling up and down feature. Can't find anything in marketplace. I am using default theme. Thank you Mat
Last reply by guymauve, -
- 1 follower
- 4 replies
- 388 views
I want to change my board to https. I have tested the setup, but I see some strange things happening when using https://. It seems that some links to subforums do not work anymore. Do I need to change anything in the forum-settings ? Or do I have to clear cache or change friendly URL setting ? Is it possible to use http and https at the same time or do I need to choose either http or https setup ?
Last reply by SeaTea, -
- 3 replies
- 266 views
I'd like to make the number that tells you how many posts there are in a forum a smaller font size How can I achieve this please?
Last reply by openfire, -
- 2 followers
- 9 replies
- 382 views
I am trying to figure this block out and how to get it to work, I know I must be missing something simple but can't seem to find any information on it. I have a bunch of pages created and I am trying to place the similar content block on the pages figuring a page created called meditation would pull in and display content with a meditation tag. It says when I drag the block it can not be displayed. Is there something I need to set on the page for it to work? Just not sure how to get it working. Thank you for your help!!
Last reply by nodle, -
- 1 follower
- 2 replies
- 275 views
When someone quote a post the text is immediately on the next line under the quote box. Is there a way to force it to have a line space before new text is typed? I have my forum so that hitting enter doesn't make those stupid huge spaces, just so that it goes to the next line. Talking about this space here: I would like an automatic line space to sit under quoted posts when making a new post. How can I force that?
Last reply by cualupe,