Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- 4.7.18 - Support request removed ?
- Last reply by D-Trox,
22,828 topics in this forum
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- 5 followers
- 9 replies
- 332 views
A client notice me on his forum disappear the announcement widget, anyone experienced same issue after upgrade from 4.3.1 to 4.3.2?
Last reply by AlexWebsites, -
- 2 replies
- 370 views
The search menu seems to be just hanging there and won't go away after most recent update. All plug-ins off No custom templates or CSS Does this on every App. On CIC Any ideas? JM
Last reply by socceronly, -
- 1 follower
- 2 replies
- 217 views
I have noticed that when logged out of forum, If I do a menu bar search for example Matterport or AEC I see the clubs/teams and can browse them. I want to hide clubs/teams from view of non logged in members who try doing a search. How might I do this. example: https://realitycaptureexperts.com/forum/search/?&q=matterport&search_and_or=or
Last reply by Reality Capture Experts, -
- 6 replies
- 315 views
Here is a sample that I would like to embed into a post. not a link but a watchable video. Thanks for any help. https://my.matterport.com/show/?m=eL7FbrEnxJ4 or <iframe width='853' height='480' src='https://my.matterport.com/show/?m=eL7FbrEnxJ4' frameborder='0' allowfullscreen allow='vr'></iframe>
Last reply by Reality Capture Experts, -
- 1 follower
- 0 replies
- 261 views
how to remove sign in text box and only use SSO button? i want all member sign up only at my master ipboard .. thank you..
Last reply by novelx, -
- 2 replies
- 215 views
Hello guys I'm really bad with codes, and I've been searching but I get nothing yet. I'm trying to add content in different pages (Pages APP) through globalTemplate. Something like this: {{if \IPS\cms\Pages\Page->id == 1, 2, 3}} content {{endif}} How could I implement this? ? Appreciate any help. Cheers!
Last reply by Heosforo, -
- 0 replies
- 171 views
Is it possible to remove the attribution and publish date on a Database entry and the Gallery? Since I am the only one uploading images it looks a bit silly repeating my name over and over.
Last reply by socceronly, -
- 1 follower
- 1 reply
- 251 views
How do I remove the "You might also be interested in..." from bulk email? Never mind, found it under Email settings.
Last reply by Daniel F, -
- 3 followers
- 6 replies
- 296 views
I see a few topics about image sizes and I'm not sure I'm using the optimal settings in Gallery. My sizes might be carried over from older upgraded versions. If you run Gallery, what are you using for your sizes? This is what I have currently: There is also a setting for However, mine are rectangle and probably because of my low thumbnail size.
Last reply by bfarber, -
- 1 reply
- 196 views
I have two invision boards on two entirely separate sites on the same server Both are sending out RSS updates and I can see in the feeds that all the latest posts are there BUT If you put the RSS feed address into a URL bar one comes up immediately, and the other site times out when you check that one This is causing my social feed via DLVR.It to not be sending out any social updates at all on twitter or facebook Any ideas why the RSS feed would not be appearing instantly in a browser when you put the address in?
Last reply by Sheffielder, -
- 4 followers
- 3 replies
- 354 views
Hi, Does anyone know what the minimum submission needs to be for the Facebook App review? It tells me that I need to file a submission as I will lose the following which was default in the old app: user_link user_gender user_age_range user_friends Does this matter? Cheers
Last reply by O9C4, -
- 0 replies
- 229 views
I just lost 5 gallery blocks and several HTML editor blocks. Just poof ... gone.... Yes, I should have made those in the back end. They sort of evolve, then I copy it an make a 'real' block.... but entropy caught up to me. Why does this happen,..... ?
Last reply by socceronly, -
- 1 follower
- 2 replies
- 207 views
Shipping and tax are NOT included. Yet no matter what I do, it says it is. I don't want it to add taxes to the total price on display. It will depend on where they are from, it should be calculated later. I added a shipping rate, it still says "shipping included" in the original price.
Last reply by socceronly, -
- 3 followers
- 9 replies
- 365 views
Is there a way that a member can specify the default sort order? I have a user that would like the newest post in a thread on top.
Last reply by David Young, -
- 1 follower
- 3 replies
- 207 views
Custom field output text when set to Label: Value is white. Why? Does this correspond to anything in the Theme Control panel for text? Nothing in the text section is white. Why does Label: Value have each Field output on a single line, while setting the color mashes them all together on one line? Discovered a whole bunch of white text on the page I NEVER KNEW was even there. Yet none of my text values are set to white. More hours chasing things that seem utterly ridiculous.
Last reply by socceronly, -
- 1 reply
- 192 views
I have tried every Display configuration possible.... I think. Is it possible for an uploaded image as a custom field to display as an image? Or will it only ever be a link?
Last reply by socceronly, -
- 1 follower
- 2 replies
- 207 views
Is there a way to use a database as way to enter custom information, but only the user who entered it can see it (and the admin of course). I want them to enter team information into a database, and have the ability to edit it, but no one else should be able to see it.
Last reply by socceronly, -
- 1 follower
- 5 replies
- 277 views
Is their anyway so that when I click on activity stream - it goes to first unread post rather then first post in that topic?
Last reply by rllmukforum, -
- 2 followers
- 10 replies
- 447 views
i cant find how to rename members after upgrade to 4.3.1 . how can i do it?
Last reply by bfarber, -
- 2 replies
- 253 views
Hi, is it possible to move the Themes (the section where you can switch between themes) and move Languages as well, into Account Settings, underneath Signature instead it being under the Footer? If so, how would I be able to do this?
Last reply by bfarber, -
- 1 follower
- 3 replies
- 309 views
Hello, I have upgraded my IPS 4.3.1 forum to 4.3.2 two days ago. All went fine. However, yesterday, while browsing the forum using Microsoft Edge I have encountered the following problem: the browser freeze then refreshes the tab (with my forum topic opened) at random time. I noticed that happens only in topics, and only if i'm logged in (with normal user account or mod/admin, doesn't matter). If i'm on the forum index or in categories, it's ok (doesn't refresh), but when I open topics, read them, scrolling up and down, at random time, the tab freeze then is refreshed. Sometimes it loop refreshes (3-4 times) until browser gives me this message: I tried to bro…
Last reply by gaby, -
- 5 followers
- 6 replies
- 467 views
Hi, With 4.3, apparently, when a member reports a message, it sends an email to the guilty member, with the content of the report… Is it a normal behavior? Could it be anonymized in the ACP? Thank you!
Last reply by LaCollision, -
- 0 replies
- 216 views
Running IPB 3.4.9 still and I'd like to widen the area outlined below in yellow. Is this done in the theme / skin or somewhere else? Thanks in advance.
Last reply by o30c, -
- 1 reply
- 196 views
Hi there, I am getting hammered hard with PM SPAM and Profile Status Update SPAM. I have created a new Member Group "New Members" which disables the ability to use the messaging feature and also post status updates. Then I have setup a User Promotion to promote "New Members" to my usual "Members" group after 5 content items. But I can't find how to change the default member group for new member registrations? I read somewhere in an old topic you can do this in constants.php but is this still the case in IPS 4.3 ? Prompt help would greatly be appreciated, thanks!
Last reply by Optic14, -
- 1 follower
- 0 replies
- 187 views
Instead like in the screenshot I'd like it being formatted like this: Fred Feuerstein Müllerstrasse 7 10783 Berlin Deutschland How do I need to change the address template to have it this way? Every help will be appreciated.
Last reply by Ramsesx,
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