Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
-
- 2 followers
- 0 replies
- 275 views
I'm setting up the rest API, and I just simply can't access it. It says "The page you are looking for is temporarily unavailable. Please try again later.", I thought this was odd and checked my link to my forums. I went one step further and tried /core/hello directly and received the same error. I suspect it's my .htaccess. What do I need to add to my .htaccess to allow this to work? Additionally, I had to use the second option in the documentation as the hosting doesn't allow header authentication.
Last reply by The Britain, -
- 1 reply
- 314 views
Once On Install I Go To Admin CP The It Gives Me This: Help Please?
Last reply by Tom S., -
- 1 follower
- 4 replies
- 265 views
Does anyone know how I can download the default IPB skin for 3.4?
Last reply by sadams101, -
- 1 reply
- 210 views
Hello all! I currently run a game on my forum and have a group of volunteer staff that help run the site. I was looking for a way to reward the extra active + helpful volunteers on my site to help give back to those that help us out the most. I was wondering if there is a way to get stats on a member's number of new content added to a specific sub forum (as oppose to the entire board). Ideally I would like stats that show the top member contributions in a given window of time (last month?) in a particular subforum. The idea being that the member who is the most active posting in the subforums can be identified and highlighted as a superb contributor. I am willin…
Last reply by Faqole, -
- 1 follower
- 7 replies
- 436 views
Hi. I'm tryng to upgrade manually from 4.2 to 4.3.3, but i get this error: If you are sure the files have been uploaded correctly, make sure the permissions are set correctly on them. /home3/mvptwokc/public_html/web_mvp2kcaribe/applications/core/modules/admin/members/members.php /home3/mvptwokc/public_html/web_mvp2kcaribe/system/Content/Search/Elastic/Index.php /home3/mvptwokc/public_html/web_mvp2kcaribe/system/File/Amazon.php /home3/mvptwokc/public_html/web_mvp2kcaribe/system/File/Database.php /home3/mvptwokc/public_html/web_mvp2kcaribe/system/File/FileSystem.php /home3/mvptwokc/public_html/web_mvp2kcaribe/system/File/Ft…
Last reply by Stuart Silvester, -
- 2 replies
- 275 views
I can't find an option to download records from a database in ACP (cloud version). When I go to download database page, it says records won't be included. I'm looking for a way to download all the records so I can sort them by user. And/or get a count on how many database records they've made (not posts). Thanks in advance if anyone can help. Ben
Last reply by Ramsesx, -
- 1 follower
- 0 replies
- 201 views
Hi all, I've tried switching to the more modern grid layout for forums, but the sidebar 'protrudes' out on the right of the page beyond the end of the header. It happens with both the default IPS theme and my own. Is it a known bug? Many thanks.
Last reply by The Old Man, -
- 2 followers
- 7 replies
- 292 views
Hello, I wonder if this can be made via SQL query and if someone can help me out with it. In the near future I may need to assign a secondary group to all members of a particular primary group. For example I'll need to assign group 13 as a secondary one to all members who have group 6 as their primary one for example. So, they keep group 6 as their primary and get group 13 as a secondary one. Is it possible?
Last reply by PPlanet, -
- 0 replies
- 202 views
After upgrading to 4.3.3, if I click on the + Create button and select "Article in xxxxxx", it will give me an error saying "Something went wrong. Please try again". If I click on status, announcement or topic, it will work without any issues. It is only when I click on "Article in xxxx" that I get the error. Oddly enough, if I click on the "Add new article" button on the homepage, it will work. It is only giving me this error via the "+ Create" button on the top menu. I have already cleared cache and I'm only using the default, stock theme until I can get this fixed. Anyone run into this?
Last reply by LDDG, -
- 2 followers
- 2 replies
- 283 views
Hey, im using S3 to store all pictures and attachements uploaded. Im not sure about the rest of the settings, since i dont really know what they are doing/storing and in what way im helping my server to perform better. Ive read into but most of the things arent updated. Any suggestions to what i should definitly put on S3 and what not?
Last reply by Joel R, -
- 1 reply
- 217 views
Is their anyway to stop google from crawling and adding below URL's? For me crawling file URL is ok but what's with the crsfkey?
Last reply by bfarber, -
- 1 reply
- 310 views
136/5000 If you are sure the files have been uploaded correctly, make sure the permissions are set correctly on them. I have this error message, which permission do I have to use for the files / admin / application and / system .. 710, 755 or 777?
Last reply by Ramsesx, -
- 2 followers
- 4 replies
- 328 views
I would like to have a news letter sign up form available on the website that collects members & also non-members emails so that I can send them out a newsletter - is this a part of your software or do I need to get a 3rd party program like mailchimp? I've received a response back from IPS in regards to this:
Last reply by Interferon, -
- 2 replies
- 264 views
Hello :) I have a thread with 20 posts and would like to add an introductory post to the top of the thread. How do I do that? (if it's possible)
Last reply by Mike Outram, -
- 1 follower
- 2 replies
- 251 views
Hi there We have a littel https "mixed content" resource image issue on our board. This means that we are not 100% "secure" yet :/ If anyone knows how to fix this? please share :) Thanks in advance and have a nice day :)
Last reply by Ki Schou, -
- 0 replies
- 497 views
Hello, I just converted from XF 1.5.20 and in that installation we used the prefixes feature but those no longer exist in IPS. However it brought with it the prefixes of XenForo as shown here http://prntscr.com/jqdrpm Is there a way to massively remove prefixes that were from XenForo?
Last reply by Dean Spencer, -
- 6 followers
- 7 replies
- 435 views
Hi everyone, is there a way to slow down bulk emails sending rate? I have a community with over 30000 members and in 3 minutes it sent 15000 emails... i think sparkpost or email filters will hate this. My question is... how can it be slowed down? Like 200 emails per day would be fine and would avoid me getting headaches with email filters blacklisting my email address. Regards
Last reply by BomAle, -
- 1 follower
- 3 replies
- 294 views
Hello all! I just recently joined Invision Cloud, and have started migrating content from a phpBB 3.2 forum. The initial migration data import seemed to go well and it pulled over the content seemingly without issue (100k+ posts, 50k+ PMs). There were some formatting issues with the posts, but those seem to be resolving as the background processes go through the rebuilding process. However, the background processes (rebuilding posts, PMs, etc.) seem like they are going to take at least another day or two before completion. In fact, a few of them seem to be stalled for the last hour or so (posts have been rebuilding for the last 5 hours, and it is still at only …
Last reply by Daniel F, -
- 1 follower
- 3 replies
- 231 views
I would like to disable the blue tag that is placed when a member uses the "at" sign > @bfarber is there a way to do this? Thanks
Last reply by Genestoy, -
- 1 follower
- 0 replies
- 322 views
I want to use my Forum Login System to allow my Desktop App to login with Forum Logins. This way users Register on my Forum, Download my App, Login to my App with their Forum Username/Email and Password and they automatically get logged in. I looked and looked for a current up to date method but I cant find any code to do what I need, anyone provide resources or details so I can do this?
Last reply by UrDrive, -
- 3 followers
- 10 replies
- 326 views
How can I do this? I want to provide terms of service, or some sort of refund/policy on the purchase page... Is there no way to do that?
Last reply by OctoDev, -
- 0 replies
- 244 views
How can I set like preset? Where they can only donate specific amounts, example $5.00 USD, $10.00 USD. This is requested by my Payment gateaway, otherwiise people could donate $10 000 under fraud.
Last reply by OctoDev, -
- 0 replies
- 217 views
New member registration issue code : any ideas ? all fields were filled out Sorry, there is a problem Please complete all of the required fields Error code: 1C223/5
Last reply by Reality Capture Experts, -
- 1 follower
- 3 replies
- 221 views
In a pages database I have created 5 custom fields, each containing rating values from 1-10 and where the first key has no value in. Now I want to have the average overall rating calculated. "Field required" are set to no, so it's possible that only 2 values need to be calculated (or 3, 4 or 5).
Last reply by TDBF, -
- 2 followers
- 13 replies
- 339 views
I used to have a statcounter code with google analytics but with new changes ... It was turning up at top of page... so I put the code in advertisement footer ... but however this does not turn up during gallery light box view where to place the code?
Last reply by Saurabh Jain,