Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,830 topics in this forum
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- 2 followers
- 6 replies
- 266 views
I would like to add some text to the registration page (see pic) and I have looked at lots of templates and can't seem to find the right one and would appreciate it if someone can point me to the right template to do so. Thanks
Last reply by Genestoy, -
- 3 followers
- 6 replies
- 229 views
In the All activity page is possible set Condensed mode by default?
Last reply by kmk, -
- 1 follower
- 0 replies
- 192 views
Hi, I think the Activity item card can be a little more clearly, please there any css or solution that make it more fit? 1. Orange. Don't need show the member icon. 2. Green. The top space can be reduced.
Last reply by kmk, -
- 2 followers
- 1 reply
- 226 views
Allow members to add credit to their account? Navigate commerce options and see above option, how does it work?
Last reply by Joel R, -
- 1 reply
- 229 views
Purchased now what? I don't see any cms access anywhere???
Last reply by Jim M, -
- 4 followers
- 25 replies
- 1k views
hi! we just rolled back our update from PB 3.4 to 4.2.8 we noticed some citical changes in the posts in our database. at first we have some broken links. this is how a small post looks in the 3.4 database: Linkhinweise<br> <br> http://justlabelit.org/dangerous-weed-killers-are-helping-to-spread-superweeds/<br> http://gmo-awareness.com/<br> http://justlabelit.org/<br> http://righttoknow-gmo.org/states<br> http://www.naturalnews.com/037466_gm_food_global_elite_organic_gardens.html and this is how the same post looks immediately after the update in the 4.2.8 database: <p>Linkhinweise</p> <p> </p> <…
Last reply by taz.de, -
- 2 replies
- 305 views
Is there a place to change the colour of this; 'Existing User Sign In' - which appears top right on the main header? I'm setting our header to almost white, which then means we can't read this white text. I've found colour changes for almost everything else in the theme editor, bar this piece of text, or is it a button? either way can't locate where to change it! ?
Last reply by Steve Silver, -
- 1 follower
- 0 replies
- 219 views
I have members complaining after 4.7 upgrade getting Error code: 1S160/2 when trying to view a uploaded image. They are using Ipads and Mac Book Pros. I can't duplicate it with Firefox. Any ideas?
Last reply by Genestoy, -
- 4 followers
- 5 replies
- 317 views
I purchased a self-hosting Invision license yesterday and installed it on my current server. I then went to transfer my database from vBulletin to Invision, but my host won't allow it because it is over 1GB. Now I'm wishing I just signed up for the Cloud option with Invision. I contacted Invision because I figured they could just deactivate my self-hosted license and move me over to Cloud. But they said because I downloaded the software, they cant switch me from self-hosted to Cloud, unless I wanted to just waste the $300 I spent yesterday. Disappointing. Long story short - any suggestions for a host who allows transfers of databases over 1GB and …
Last reply by Joel R, -
- 2 replies
- 257 views
Hi, I'm trying to convert my Vbulletin 5.5 board to Invision. I'm getting this error IPS\convert\_Library::process: Table 'xxxxxx_neuesforum.customprofilepic' doesn't exist I checked the database and there is a table and found a table "customavatar" but not customprofilepic
Last reply by bfarber, -
- 2 followers
- 3 replies
- 243 views
One of my moderators incorrectly flagged a long-time user as a spammer. Now all of his content (7,000+ messages) is gone. Is there a way to restore this content, or is it gone forever?
Last reply by Ryan Ashbrook, -
- 3 replies
- 238 views
It doesn't tell you where to put the Database file. Do you just put it on the same server as your Invision install and the converter app will find it? A video would go a long way if Invision were to want to help improve their instructions.
Last reply by Marc, -
- 3 replies
- 256 views
When selecting "search" from the IPS menu I'm taken to "Content Search". I'd like to create a menu option for members to select so that they are taken directly to the Member search instead. Here's a screen shot of the default search page. The member search tab is there. Is there a direct link that I can create a menu option to take members directly to member search?
Last reply by TheJackal84, -
- 2 followers
- 6 replies
- 401 views
Hi, I have some forum memberships setup as 'products' with a renewal term , they are handled by paypal with billing agreements. They are $15 per year but i want to increase to $20 per year. My question is , if i just go in and adjust the product price to $20 - how does this affect all the current members who have purchased? what happens when it comes to renewal for $20 but they have billing agreements for $15 - does the system break or paypal produce an error, Should i just create a new product for the $20 and then give people the option to upgrade from their existing membership $15 to this new one - does that create a new billing agreement or edit the e…
Last reply by bern5, -
- 1 follower
- 3 replies
- 268 views
Anyway to increase the number here: https://invisioncommunity.com/leaderboard/ So it shows top 8 for example? I don't feel 4 is enough to encourage a bit of competition between the members. The forum index widget only shows 4 too, which would be nice to increase. Thanks in advance.
Last reply by Joel R, -
- 1 reply
- 225 views
Hey guys, I was wondering if there was a way to edit my curl GET request to the REST API to only target a specific piece of member data? For example, "https://bastionrp.com/api/core/members/26/?key={REDACTED}" returns this: "id": 26, "name": "Jimmy", "title": null, "timeZone": "America\/New_York", "formattedName": "<span class=\"Administrator Staff\"><i class=\"fa fa-shield\" aria-hidden=\"true\"><\/i> Jimmy<\/span>", "primaryGroup": { "id": 20, "name": "Administrator", "formattedName": "<span class=\"Administrator Staff\"><…
Last reply by Daniel F, -
- 2 replies
- 357 views
i want to implement username group format in these 3 places how to edit the template?hope to get help thanks in advance
Last reply by All Astronauts, -
- 1 follower
- 2 replies
- 214 views
Good morning, being new I run into an error that doesnt tell me something: It seems to appear when someone tries to upload content. The group settings for member is unlimited, though there seems to be a limit of 511 MB? The upload fails. I run the board as a cloud service so I cannot check server settings - only ACP. Where would I change limits for members? The current setup is Thank you, Marcs
Last reply by Marcus Sternberg, -
- 1 follower
- 3 replies
- 295 views
Hello, Few minutes ago we received the following email. Does anyone else have this issue?
Last reply by pequeno, -
- 1 follower
- 1 reply
- 206 views
Just wondering how to achieve the above. I have disabled the option for guests to read blogs, but by clicking on a link shown in a sidebar still allows them to read the content. Some of my members post rather personal stuff in their blogs only for members to read, not for general consumption. Any suggestions?
Last reply by DawPi, -
- 0 replies
- 263 views
We use the ⭐emoji on our forum to rate quality of certain downloads/links . We found that there's a 75 emoji limit, which we can hit in a single post if we're rating a lot of items. Is there some place this can be increased?
Last reply by scatteredbomb, -
- 1 follower
- 2 replies
- 316 views
Good evening everybody, maybe I simply haven't found the setting yet and the search function couldn't help me with this. My question is, is it possible to hide the complete clubs page from guests? I thought it's better to ask, maybe there is already an existing addon before I code something on my own 😄 Best regards
Last reply by WP V0RT3X, -
- 3 followers
- 2 replies
- 215 views
I arrived in a kind of crucial part of my Forum, where I have a store that sold virtual items, when the customer makes the purchase I asked for the address, but because it is a virtual item does not need an address to be sent, and I want to disable this option and edit it as I wish.
Last reply by opentype, -
- 2 replies
- 230 views
When I edit the HTML of the text I put into an editor it automatically removes all onClick functions. I have a script that I want to call using the function, is there anything I can do to make this go away? And have editor not remove my onClick in the html?
Last reply by Dominyka, -
- 1 reply
- 417 views
I wonder how I can edit the head, in case I want to replace the color by image / gif, then I want to know where I can change it.
Last reply by Adlago,