Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Problems after migration
- Last reply by Gary,
23,016 topics in this forum
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- 1 follower
- 1 reply
- 487 views
Having abit of trouble with the widgets on default and custom theme My widgets are leaving the border outline, when viewed by guests. Anyone else experiencing this problem?
Last reply by bradl, -
- 1 reply
- 298 views
Hi, I've just received a notification from Google AdSense telling me the ads display is suspended because their rules are not respected. When looking more closely they incriminate the login page to be a page without content so they don't want adds displayed there (because it does not complain with their rules). It appears to be something new because it has been working without any problem from more than 2 years... According to their request, to solve the problem I need to remove any Add code from the login page... OK, but the adds code are set into the globalTemplate theme template, it is set for absolutely all pages of the community... So I don't see how I ca…
Last reply by TheJackal84, -
- 2 followers
- 4 replies
- 589 views
My Adsense ads are intermittently not appearing. I have tried different browsers, cleared caches, used the default theme and still the Adsense ads sometimes do not appear. It seems particularly reproducible in a post vs. the board index. Examining the source in the browser indicates that the Adsense code is being served. Here's is an example of a page that has the problem. 3 Ads should appear on this page. Top header, After the post, Footer https://www.ibspatient.org/community/topic/28208-pubmed-what-impact-do-rome-iv-criteria-have-on-patients-with-ibs-in-china/ I am using vanilla Adsense code in Site Promotion -> Advertisements Has anybod…
Last reply by Jeffrey Roberts, -
- 2 followers
- 7 replies
- 486 views
Is there any way to design a custom calculator for car loan, evaluation, depreciation etc? Happy to purchase if any such app exists in marketplace. Thanks in advance.
Last reply by James Adams, -
- 2 replies
- 293 views
Hi there, I've just installed a fresh IPB on my website, however, the editor box is missing when trying to make a new thread. I've checked apache/nginx error logs and there is nothing. However, when I check the dev console on Google Chrome I get bunch of 404 errors for some reason... (and now I can't modify this thread to fix the quote... 😕 Sorry.)
Last reply by flashpoint, -
- 1 follower
- 1 reply
- 393 views
We have a few sites that need to be upgraded from 3.4.9 to current version. Let me know if interested and cost for doing such. Experienced help only please. Lydia
Last reply by Pete T, -
- 2 replies
- 225 views
Hi, Since my last upgrade to v4.9.9 the red notifications for Unapproved Content that used to display when browsing the forum have disappeared. I cannot find where this feature is managed and do not see that it was taken away from the Release Notes. Does anyone know where to toggle this on/off?
Last reply by 4UM_+min, -
- 1 follower
- 0 replies
- 319 views
Hi Is there any way to show the tags in the Unread and Activity streams? If I remember correctly, before they were there, but then dissapeared
Last reply by Sergey_SV, -
- 1 follower
- 7 replies
- 342 views
I feel like I'm missing something obvious, but upon creation of a new support request or staff reply, members don't receive a notification or visual alert. Is this by design or can I turn this on somewhere? (For clarity, I'm referencing the Commerce app)
Last reply by CoffeeCake, -
Share link
by kmk- 1 follower
- 4 replies
- 278 views
Hello, is normal when I share content there show the url like that?
Last reply by bfarber, -
- 2 followers
- 3 replies
- 318 views
i have 40k excluded pages how can i fix this?
Last reply by bfarber, -
- 6 followers
- 19 replies
- 1.1k views
Hi! After updating to 4.3.1, my Online Users statistics in ACP dropped to zero, and it has remained at zero since. I know there are more online users than that... ? Anyone with the same experience?
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Last reply by Selcuk Keles, -
- 7 replies
- 362 views
Hey guys! Got a question here. So, im using the Dreadnought theme by @TAMAN - love the theme, just 1 small issue. Where it has the site name, this text is extremely plain and basic, Id like to change that out with a picture (Text logo essentially) Now, I know I can do this with a HTML Code, as seen here: Now, the main issue is when I do this, the tab looks like this My fix request are one of either two things. Is there a way to change the name on the tab that does not call from the site's name? Or, is there a way to remove the name from the theme itself. If not, it looks like this:
Last reply by TAMAN, -
- 1 reply
- 368 views
It's possible?
Last reply by Matt, -
- 1 follower
- 2 replies
- 278 views
Hi guys, Is the "remove prefix" saved action gone? Cheers.
Last reply by Gabriel Torres, -
- 2 replies
- 267 views
I'm trying to make the clubs not visible unless someone is logged in to the forums. Right now, even someone who isn't a member can see all the clubs. I couldn't find anything pertaining to this in the documentation guides. Thanks for the help!
Last reply by Kitty Blu, -
- 1 follower
- 1 reply
- 422 views
When you visit any profile you see this next to the content count and join date: https://prnt.sc/q926ny I wanted to remove the Last Seen from being displayed. I remember it was just to delete a line in the theme templates but I dont remember where
Last reply by Pete T, -
- 0 replies
- 221 views
We're seeing reports from blogs that are marked private and our moderators can't seem to figure out how to access them. We get a permission error when following the report. Is there a permission/setting that allows moderators to see/access private blogs?
Last reply by CoffeeCake, -
- 2 followers
- 5 replies
- 456 views
A few days ago, the automatic embedding of videos from YouTube stopped working. Now when I copy the link, I get the following error message: But, if I manually set up a code (like the Forum automatically did until the other day)...for a specific video it would be this code: <div class="ipsEmbeddedVideo" contenteditable="false"> <div> <iframe allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="true" frameborder="0" height="270" src="https://www.youtube.com/embed/oMDJI5_o0LI?feature=oembed" width="480"></iframe> </div> </div> ...everything then works ok: …
Last reply by Nesa, -
- 3 followers
- 9 replies
- 377 views
Hi guys, We are migrating a large forum from vBulletin to IPB. We've done plenty of testing and had some great support from the IPS team. Unfortunately, at the very last moment, we discovered a bit of a 'oh no' moment. The standard converter will not import PMs from vBulletin if they are replies only, i.e. not you don't have the original first message. The problem is that lots of users, back in the days of the vBulletin PM system, would only keep the last reply (to keep within their quota) or perhaps only keep an occasional reply if it had something useful in it. These types of messages disappear when we do the conversion as the IPB converter cannot re-create t…
Last reply by CoffeeCake, -
- 2 followers
- 7 replies
- 584 views
hi, could you help me on making such a custom field in pages. that custom field would be for inputting the news source url of the original article that I've posted. I wish to simply paste the url in the custom field area and I want the output to be shown under the article on the next line with url truncated so only domain name remain for example. if full url is https://invisioncommunity.com/forums/forum/497-peer-to-peer-technical-support/ then https://invisioncommunity.com/ would be shown, but when you click on the link it would take to the full url https://invisioncommunity.com/forums/forum/497-peer-to-peer-technical-support/ ? For now I made a…
Last reply by Maxxius, -
- 5 replies
- 1k views
Hello, since i switched the hoster i have the problem that all user IPs are those of Cloudflare. I tried to use the code from CF but without success. (https://support.cloudflare.com/hc/en-us/articles/200170916-Restoring-original-visitor-IPs-Option-1-Installing-mod-cloudflare#12345680) Is there any other way? Best regards
Last reply by Joy Rex, -
- 2 followers
- 8 replies
- 533 views
I've noticed that when I have tabs open on my 4.4.4 forum and they've been sitting open a while, they are prepended with a pause character at some point. Why is this necessary? I could see it happening on the All Activity page since that one is monitoring for new content, but the rest of the site? I see it on this site as well. Any insight would be appreciated. And it would be nice if I could disable this unless it's serving some useful purpose. Thank you, ..Al
Last reply by Joy Rex, -
- 1 reply
- 376 views
Hello, in my IPS Community we have cloudflare and I just noticed a lot of users have the same IP and the IP is from cloudflare. I did everything this topic said: But when I went to check the Trust IP's provided by proxies. it was already on. I created a new account on my community and it's IP was the cloudflare one.
Last reply by bfarber, -
- 3 followers
- 1 reply
- 339 views
After hours of try and error, I am still not able to integrate Google Maps. I follow this guide https://invisioncommunity.com/4guides/community-enhancements/google-map-integration-r270/ Unfortunately IPS Admin area and Google area look both different, the screenshots in the guide seem to be outdated. Additionally there are different APIs named in the guide and in the GUI of IPS. In the guide we have: Google Maps Javascript API Google Static Map API Google Maps Embed API (only in guide, but not in ACP) Google Maps Geocoding API In IPS ACP we have: Maps Javascript API Maps Static API Geocoding API Places API (on…
Last reply by Marc,
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