Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Classic self-hosted technical help
- 33.1k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- MySQL v5.6 to v8 or compatible v10 MariaDB ?
- Last reply by Miso,
22,956 topics in this forum
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- 5 replies
- 498 views
I forgot my password from my administrator account and it won't let me enter the forgotten password and the password doesn't appear on my email, what can I do?!
Last reply by Jim M, -
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I have a broken page in my forum, probably due to a video that the user attached in his post. The page contains only his post, no footer, no sidebar, and I can't click the Moderation Actions link or the "..." button to edit the post.
Last reply by David N., -
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- 1 follower
- 2 replies
- 617 views
In an old team thread (no access for members), I have a newer post from an old moderator and an edit notice from a non-moderator member. Strangely, if I remain on the page, every few minutes a replica of the message is posted - 'show new reply'. If I refresh the page, only the first new message is displayed and additional replica messages are again generated every few minutes (with the same edit notice - date of post and edit: 3rd Jan 2023). The moderator did not post the edited message (he left the team many years ago). And I have checked an archive of the forum from about 6 months ago - the new message does not appear there. As far as I can tell, the account appare…
Last reply by Jim M, -
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hello, I deleted the default ipb theme, where can I download it please? Cordially.
Last reply by Franckkk, -
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- 1 follower
- 3 replies
- 496 views
It was just brought to my attention that images can't be posted due to the following error: Any ideas what's going on with that and how to correct the issue?
Last reply by Jim M, -
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- 2 followers
- 3 replies
- 590 views
As per the title. I can't find any delete option and it doesn't seem to be covered in this forum ? Thanks
Last reply by Marc, -
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- 2 followers
- 19 replies
- 945 views
Hello, I have a problem because I reset the url to my license because i start new project on different domain. During installation, I entered the license and accidentally closed the browser window, when I want to enter the key again, it shows that it is incorrect, what can I do?
Last reply by Jim M, -
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- 1 follower
- 1 reply
- 484 views
See error on the attached photo
Last reply by teraßyte, -
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- 3 followers
- 7 replies
- 597 views
Hello everyone, how can I solve this problem? A new reason for pages not indexing Search Console has identified that certain pages on your site are not indexing for the following reason: Indexed, although blocked by robots.txt If the reason is unintentional, fix it to get pages indexed and appearing on Google.
Last reply by Marc, -
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- 1 follower
- 2 replies
- 476 views
How i can set this? by default show the last update. https://ggames.com.br/noticias/playstation/
Last reply by 403 - Forbiddeen, -
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- 1 follower
- 14 replies
- 615 views
If i set it like 06:00 and save, it doesnt save. It uses saving time....
Last reply by Owdy, -
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- 2 followers
- 19 replies
- 1.5k views
On my Mac, I get a notification that I received a new message: After I click that notification, I'm taken to the Inbox but no message is selected, so I see this: So at first I'm a bit confused as it looks like the message I was just notified about isn't there? Then I realize that I have to click the highlighted discussion in the column on the left, and then I also have to scroll all the way to the bottom of that discussion to read the last message. Shouldn't the message that corresponds to the alert (there's actually only 1 new message) be selected and visible after I click the notification?
Last reply by David N., -
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- 2 followers
- 14 replies
- 1.1k views
Hi, On our forums we are experiencing extremely slow POST times (> 5sec) on our otherwise crazy fast server. It took me very long to find the culprit as behaviour varied from topic to topic / time to time. As I ruled out all possible server issues, I then focused on the actual differences in the topcis and then found out only topics that have followers took long. Most new topcis or topics I posted and then reply to myself did not. Then I looked into the email settings, tried PHP as mailer (I use normally use SMTP) and then all posts where practically instant. Turns out when posting messages, the forum software seems to wait for the email notifi…
Last reply by Marc, -
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- 1 follower
- 1 reply
- 440 views
Another issue, downgrading with a expire subscription gives it to the user for FREE
Last reply by Marc, -
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- 1 follower
- 4 replies
- 563 views
Hi all! Is anyone else having trouble updating their forum via auto updater? Mine just says there are issues with automatic upgrading. Any idea on how long this will take? I haven't updated my board in over a year.
Last reply by Marc, -
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- 1 follower
- 15 replies
- 1.3k views
Our sitemap is missing quite a few links. We're trying to switch it back to "use recommended settings" to see if that fixes it but it's saying the URL is invalid, even though I have verified that the file exists and has 0644 permissions. We're on the latest version of IPS too.
Last reply by Marc, -
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- 2 followers
- 7 replies
- 824 views
I cannot seem to edit the descriptions on any of my forums. Whenever I click save for the changes it goes to a page not found and doesn't save. How do I get help with this now?
Last reply by Marc, -
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- 1 follower
- 2 replies
- 495 views
I connect correctly my X account in ACP, but when I promote in Twitter I have this error. " Can't promote in Twitter " System log #0 /usr/www/users/website/system/Content/Promote/Twitter.php(286): IPS\_Log::log() #1 /usr/www/users/website/applications/core/sources/Promote/Promote.php(614): IPS\Content\Promote\_Twitter->post() #2 /usr/www/users/website/applications/core/sources/Promote/Promote.php(1338): IPS\core\_Promote->send() #3 /usr/www/users/website/applications/core/tasks/promote.php(38): IPS\core\_Promote::processQueue() #4 /usr/www/users/website/system/Task/Task.php(274): IPS\core\tasks\_promote->execute() #5 /usr/www/users/website/system/Tas…
Last reply by pequeno, -
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- 1 follower
- 6 replies
- 908 views
I have urgent issue that I have now been waiting over 24 hours for a response. Please check my email tickets, I understand that its christmas but peoples websites are their livelihood. Please anyone who can respond to my tickets it will be greatly appreciated. Have a merry christmas! ❤️
Last reply by LadiesMan217, -
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This has been frustrating me for a while now. I reverted my e-mail wrapper yesterday, but I'm still having an issue with large pictures breaking out of their container in e-mails. All I want to do is center my logo, but even giving up on doing that and this still happens.
Last reply by CheersnGears, -
When adding a URL Field to a database that stores revisions the comparison output is done between parsed <A> elements, and the HTML for the Current column is broken, too. For example, I changed the URL https://invisionbyte.net/ to https://www.google.com/ and this is what is being shown: There are 2 separate issues: The HTML for the "Current" column is broken: extra line breaks and unparsed entities. I expect the comparison to actually be done only on the URLs I entered in the field rather than on a fully parsed <A> element with attributes and all. === P.S.: It's the same location as this other bug r…
Last reply by Marc, -
- 1 follower
- 10 replies
- 1.6k views
I tried to send test email but it doesn't seem to work. Is there anyway I can check which SMTP username and password I'm using?
Last reply by LadiesMan217, -
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- 2 followers
- 16 replies
- 868 views
Please implement Publish Date/Time for Articles so we can schedule articles to be posted in the future. This option exists for blogs but not articles.
Last reply by WebCMS, -
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- 1 follower
- 2 replies
- 526 views
Where can it be the error if I see this raw (%s alle %s )code instead of real datas? It happens in my language (italian), if I switch it to english the problem disappears.
Last reply by *Salvo*, -
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- 1 follower
- 4 replies
- 464 views
Hi all, I m facing an issue described in the subject. From admincp log: IPS\Db\Exception::1364 INSERT INTO `ipb_core_reputation_index` ( `member_id`, `app`, `type`, `type_id`, `rep_date`, `rep_rating`, `member_received`, `rep_class`, `class_type_id_hash`, `item_id`, `reaction` ) VALUES ( 1, 'forums', 'pid', 78477, 1703684445, 1, 2799, 'IPS\forums\Topic\Post', '418cb08783ec966ec54cca1cad5ea341', 4198, 1 ) Field 'misc' doesn't have a default value and I don't know if it can be helpful, backtrace: #0 /home/***/public_html/forum/system/Db/Db.php(941): IPS\_Db->preparedQuery() #1 /home/***/public_html/forum/system/Content/Reactable.php(122): IPS…
Last reply by *Salvo*, -
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