Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 2 followers
- 4 replies
- 489 views
Hello, I would like to display my "CGU" (Terms of Service) page and make it readable for Guests. My main problem is that I don't want guest to access website, so they directly land on a page that asks them to connect. For this I have to turn off "can access to website", wich means they cannot access either on my custom page. Is there any way I can fix this ? Cause I kinda need users to be able to read my TOS before registering. Here is some screenshots : ^ "landing page" for guests. ^ page I want to display. ^ my settings.
Last reply by Matt, -
- 5 replies
- 393 views
There are many ways to handle/store secrets (such as database username and password) when developing websites. Some use environment variables, while others write the secrets directly in the code. Currently I use fastcgi_param in an nginx configuration file to make them available to PHP, but the downside of this is that the variables and their content is displayed together with all other environment variables, for example when using phpinfo(). So, how do you solve this? Do most people just store them in conf_global.php?
Last reply by Runar, -
- 1 follower
- 1 reply
- 265 views
Hello, Does anyone know if there is a way to make a top level menu NOT link to anything. For example, below "Knowledge" groups some items beneath it. It is currently linked to the Home "page". I would like it to be unclickable, i.e. it doesn't go to anything. Does anyone know how to do that?
Last reply by Eudemon, -
- 2 followers
- 2 replies
- 340 views
Hi, I am trying to undestand when the imageproxy.php script is used. I am constantly seeing some images posted by users in our community that are broken. Upon further inspection, removing the imageproxy.php script that is automatically added to the URL the problem is solved. Example: https://www.clubedohardware.com.br/applications/core/interface/imageproxy/imageproxy.php?img=https://http2.mlstatic.com/D_NQ_NP_843018-MLB32480238361_102019-O.webp%26key=68ac3eca8be5207826761c9cc2686d8a25865ed814337ca666c4de20681a6975&key=ebaea546f41c646b5aadd94a13d6a861d347ff52b6700ae21dfd7b07b9776df5 Note: it may be because the image is .webp, but I am not sure. …
Last reply by Gabriel Torres, -
- 1 follower
- 2 replies
- 326 views
5 years ago I received help here on the forum with how to do this, this was the info I was given, which worked at the time: I just recently tried this after updating the forum, and I do not see this code anymore. I've already managed to adjust the width of this section, thanks to @Ehren, I just need help with adjust the post title now. Could someone please help me with this? Thank you.
Last reply by SC36DC, -
- 3 replies
- 452 views
Hello, The plugin from stop forum spam from IPB3 broke my forum after I upgraded to IPS4, it left some fields in the db that now, when some users try to edit their profile, it gives a EX1364 error. InvisionPower dont give support to 3rd party addons, so I'm alone on this one, since I dont find the guy who did this. Looking at the error: it shows this: REPLACE INTO `ibf_core_pfields_content` ( `member_id`, `field_5`, `field_6`, `field_7`, `field_11`, `field_12`, `field_13`, `field_2`, `field_9`, `field_15`, `field_16`, `field_19`, `field_20` ) VALUES ( 254472, '', '', '', '', '', '', '0', '', '', '', '', '' ) IPS\Db\Exception: Field 'sfsMemInfo' doesn…
Last reply by IPCommerceFan, -
- 2 replies
- 275 views
I'm a complete amateur, but I seem to have become the tech person for my organisation! I've tinkered here and there with our forum, learning as I go, but the app has me stumped. I've searched for a help guide or words of wisdom on here, but I can't find anything. Basically the app has been approved and I've downloaded TestFlight and communities app. I can see my app and although I can't login I saw somewhere that's a bug which will be fixed soon. But when I searched the App Store I can't find Communities or my app. Is it still being tested or can others download it to give it a try (if so where can they download it). Sorry if I'm being very stupid!
Last reply by JaxB, -
- 2 replies
- 407 views
Something weird just started happening, and I'm not sure whether it's to do with the new chrome version not playing nicely with ckeditor or what. we have the "Enter key behavior" set up the other way around than the IC forums, so that Enter goes down a line and NOT starts a new paragraph (also tested with the "start new paragraph" behavior set). When replying to a post on mobile, if you hit enter to go down a line or hit backspace to remove an empty line, it instead hides the entire keyboard and you have to tap the text box again in order to resume typing. It was tested on multiple devices and with different keyboards installed, and also in other text boxes on dif…
Last reply by waccoe.com, -
- 1 follower
- 4 replies
- 424 views
I may have missed something and cannot find it. There is no way to set the access rights of members in database categories. It would be great to have such an opportunity.
Last reply by LoPoSt, -
- 1 follower
- 2 replies
- 398 views
In 4.4 I was able to allow/disallow anonymous logins (AdminCP > System > Login & Registration). Now in 4.5.1 that option seems to be gone? Even the AdminCP Search does not help (no results). All I can find is a new group option (Allowed, Forced, Disallow), but how does that work exactly? Well, it has a description, but when I click the link there, it simply takes me to the page mentioned above - with no option at all. Maybe I am stupid here, but what am I doing wrong? 🤔
Last reply by MMXII, -
- 2 followers
- 0 replies
- 309 views
Is there a quick way to add a new area for widgets? For example, between sections.
Last reply by IP-Gamers, -
- 1 follower
- 0 replies
- 261 views
Hey there, quick question! For some reason... the Featured image is no longer displaying when pasting its topic link. For example, this topic has a featured image of Lana Del Rey uploaded into the OP: https://www.breatheheavy.com/exhale/index.php?/forums/topic/783931-lana-del-rey-serves-old-hollywood-glamour-on-a-music-video-set-announces-new-song-let-me-love-you-like-a-woman/ Featured image: However, when pasting this topic's link in a different thread, the featured image does not display (it used to). Wondering why that could be?
Last reply by Jordan Miller, -
- 4 followers
- 5 replies
- 461 views
Hi I have about 10,000 rows of data, currently stored within an xl spreadsheet. I want to create a Pages database to host this data. What is the best way to get this data into Pages? Last time I checked only the database structure could be exported and imported. If there is no suitable solution, does anyone know if invision are planning on releasing a solution for this? Am I overlooking any options? If not... then I think I will need to implement the database within other software and then call out to that from within pages. Not ideal, but I need a solution. Cheers John
Last reply by jaeitee, -
- 1 follower
- 2 replies
- 489 views
Was just wondering how many members make use of the google, apple etc etc login feature is there a way in acp to list all or if not is there a way to list via a mysql query ? anyone help?
Last reply by sound, -
- 2 followers
- 3 replies
- 418 views
Hello, there. Anyone else with this problem? People started complaining that I "removed" the notification bell from the user menu. Looking at it using a mobile I found the problem: It's hidden and you have to slide to the left to see the menu correctly.
Last reply by bfarber, -
- 1 follower
- 7 replies
- 363 views
I have new problem when I create a new page with info or a widget on the page I set permissions for all to see when I log out as a guest I can’t view the page says I don’t have permission to view am I missing a permission setting?
Last reply by bfarber, -
- 1 follower
- 6 replies
- 776 views
Like in https://invisioncommunity.com/news/product-updates/45-topic-view-summary-and-more-r1191/?page=2 I am searching to enable this Author badge. Where can we do this in the ACP? Other improvements The eagle-eyed among you will have spotted a few other changes to the topic view. The first is the badge underneath the user's photo. The shield icon notes that this poster is part of the moderation team. Of course, this badge can be hidden for communities that do not like to draw attention to all their moderators. You will also notice that when the topic starter makes a reply to a topic, they get an "author" badge as their reply may c…
Last reply by opentype, -
- 6 replies
- 342 views
where can I edit this page?
Last reply by Drewfus, -
- 2 replies
- 349 views
Hello all. On my main forum page on the left hand side, the arrow that says "Manage Blocks" no longer expands and allows me to add or reposition blocks. I am an administrator as confirmed by the fact that I see the arrow and when I click it, the blocks that I was previously able to put into place show up and I can edit them. The issue is that the Manage Blocks arrow doesn't slide out and show me any options. Have you dealt with this? What could the issue be? Edit: I also want to note that I have went back to the default theme as I assumed it could be an incompatibility issue. That did not resolve the issue.
Last reply by OGXbox, -
- 1 follower
- 5 replies
- 320 views
Currently we have a long Google search box right at the bottom of the page. It's not use very much. I'd like to put a Google search box towards the top of the page – probably next to the Invision standard search box. Anyone any idea how I can do this please?
Last reply by RocketStang, -
- 1 follower
- 8 replies
- 556 views
After a conversion Hidden Content -> All Content has some 6000+ pages of hidden posts. Is there a quick way to unhide all of these? I came across this post however it was per user.
Last reply by jaeitee, -
Add Phrase
by kmk- 1 follower
- 6 replies
- 397 views
Add Phrase is a new tool added to Language, there any tutorial about it?
Last reply by kmk, -
- 1 follower
- 2 replies
- 317 views
There any solution that let me embed below site videos into my ips website? I would like have these resources for my community members, daily life sharing what we love watch with others. https://www.duboku.co/vodplay/4-1-1.html
Last reply by WP V0RT3X, -
- 3 replies
- 310 views
I have a problem when I upload my forums to the test folder of my server that all customization I have done with blocks and pages are not there what causes this and how do I fix it so all custom blocks and pages will show up on the test site? I am using 4.4.10
Last reply by Drewfus, -
- 2 followers
- 2 replies
- 401 views
I have a test instance of 4.5.1 inaccessible to the web, requiring HTTP Basic Auth for everything except /api. When I try to use the new "Sign into Marketplace" feature, I get this error message: This is most likely a result of the basic auth, but I'm unable to find what specific endpoint the marketplace server is hitting. Anyone know if there's an endpoint I can exclude from basic auth to make this work?
Last reply by Stuart Silvester,