Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 13 replies
- 384 views
I recently converted and upgraded from SMF to - > 3.X.X to --> 4.x.x My root install folder (smf) was at www.mydomain.com/forum/ on 3.x and when I upgraded I installed to www.mydomain.com/forums/ <--- the same but I added an "S" on forums I liked it because I could still access my old forum and I could also access my new forum. However, I see that many people are trying to log in at the old location. They must be using outdated links. Google has lots of link juice and old references too. Should I try and do some fancy regex redirect or should I simply change my new directory to "forum" instead of "forums"?
Last reply by Jim M, -
- 0 replies
- 283 views
Is there a way to detect/edit/create a Menu Item Type in the Menu Manager? The reason I ask is that I would like to add easy access to some of my Store's categories to the menu using the type of smart application linking that is already available for the store itself. Some of the dropdowns already available for the Store's stored cards, addresses, personal info, etc. are already included. Is there a way to get store categories and sub-categories tossed in the mix, dynamically?
Last reply by F. John, -
- 6 replies
- 328 views
Hi Just today i have upgraded Invision power board from 3.xx In 3.xx any image posted, used to auto fit in screen. But in this version its showing full image. I have also tried after changing setting of " Maximum image dimensions to save" and Maximum image dimensions to display from System > General > posting but still its showing full image Example:http://goo.gl/gFkzi0 please suggest
Last reply by Ausy, -
- 2 replies
- 290 views
Hi ! Is there a documentation for the IPS/IPB 4 API ?
Last reply by Jim M, -
- 1 reply
- 292 views
How do I setup custom ad locations? I'd like display further down - rather than after first post/first topic. More like the fifth topic down etc
Last reply by ABGenc, -
- 1 follower
- 0 replies
- 260 views
Is there a better way of removing old attached files and images. I have upgraded from 3.x to 4.x I was trying to use the "Insert other media" and I noticed many file showing 0bytes. So I went to attachments and can't find them there. I did find some that are no longer needed as the posts are probably gone and years old. When I go into attachments and find the one I'm looking for by selecting the image tab, sorting by date, then by member and click "delete". It deletes the image fine. It then throws you back to the very first page and you have to reselect Image, date, member each time you want to delete a file. If you have several this can take forever. Is it sup…
Last reply by Windwalker222, -
- 0 replies
- 239 views
Is there a way to install a skin by uploading it manually (the xml) into the host and, somehow, install it manually?
Last reply by gaspartx, -
- 2 followers
- 7 replies
- 301 views
Hi, I have just upgrade my IPS 3.4.8 community and have some issues. The worst for me is this one : All old image attachments don't appear on forum posts, but when I edit the post I can see the image attachment Do you know how to resolve this issue ? Should I have to wait rebuilding background processes ? My website is now very very slow, maybe the background processes make it slower ? Thank you !
Last reply by EricT, -
- 1 follower
- 2 replies
- 237 views
Now that we've got HiDPI smileys, is there a way (in 4.1) to add other HiDPI assets? I'm most interested in our organization's logo, of course, but there are a lot of graphical assets in our boards that would benefit from having a HiDPI version available.
Last reply by Day_, -
- 2 replies
- 301 views
How i can place online users & forum stats on the bottom of all pages of my forum?(like on here this forum) i tried plugin from marketplace but it said i dont have permission.
Last reply by Gabriel Touchette, -
- 0 replies
- 230 views
Hi there, Since I've upgraded to 4.1 from 3.xx, I've noticed that the notifications doesn't tell us anymore who did what. For example, if someone like a comment i've made, i'll receive a notification saying "someone" like your comment in .... Same thing for actual likes. We cannot see who like what for example. Is there a way to set it up so that we have access to those informations? Thanks guys
Last reply by Gabriel Touchette, -
- 4 replies
- 397 views
I bought finnish translate pack and when uploading this error comes. A configuration or server error has occurred 3C126/6 Something went wrong. Please try again.
Last reply by korvarousku, -
- 0 replies
- 308 views
Chat doesnt load when using mobileversion. Any idea?
Last reply by korvarousku, -
- 1 reply
- 258 views
Hi there, since a few days (4-5) my users experience some outages while using the chat. I received a few mails from the error log daemon (error code 5H268/6 - The server can't connect to the IPS-chat server) and some chat messages are doubled or deleted. Does anyone have the same issues?
Last reply by MADMAN32395, -
- 0 replies
- 298 views
I've been attempting to do a test upgrade of my forum from 3.x to 4.1 on my local machine via WAMP however the upgrade process keeps getting stuck with the following nondescript error: It doesn't matter if I click 'retry' or 'continue' - it just repeats the same thing. How do I troubleshoot this issue - is there an error log somewhere with more detail about what the problem is ?
Last reply by dal, -
- 1 follower
- 7 replies
- 296 views
I have a member using Firefox who cannot post on the message board. When she uses Chrome she doesn't have that problem. There never was a problem before upgrading to IPS4. I had her delete cookies and try again, but it still doesn't work. Are there any suggestions as to why Firefox won't let her post?
Last reply by Barbara, -
- 0 replies
- 236 views
Latest posts in Sidebar. I don't want to see few lines of post, just info that someone make a post. How can I modify it?
Last reply by MKS1, -
- 1 reply
- 228 views
I am creating a index page with Pages and would like to use the Forum Category Toggle feature to show content only if the user click on the toggle link. Is it possible to use the toggle feature of forums' categories in Pages content blocks?
Last reply by sobrenome, -
- 1 follower
- 3 replies
- 1.5k views
How can we check the difference between Android in-app WebView or just the Android browser, same for iOS I want to hide some Adsense code with php when the website is runned from the in-app webview. But when the app is runned just from the mobile browser it can show Adsense. It’s against the terms and conditions running Adsense in a native WebView app (in-app) This was discussed here https://wordpress.org/support/topic/detect-with-php-if-webview-in-app-or-mobile-browser and here too http://stackoverflow.com/questions/16383776/detect-in-app-browser-webview-with-php-javascript Thanks, if found that too, for iOS in-app WebView vs safari mobile brow…
Last reply by Nathan Explosion, -
- 2 replies
- 306 views
I upgraded to 4.1. I did not see any issues during the upgrade. It all seems to have went okay. But in the ACP I cannot access the Members tab. I just get a blank screen. All non-IPS apps and plugins are deactivated. Any help?
Last reply by Michael R, -
HD smilies
by Owdy- 2 followers
- 3 replies
- 316 views
What are those? After my las upgrade, one smilie was changed, thats how i notised those. "High definition version used when supported"
Last reply by Owdy, -
- 3 followers
- 14 replies
- 878 views
I'm totally confused by Pages. On IP.Content I had my news articles displayed nicely on my home page, and was able to have other non-news articles on different pages of my site but they all used 1 index.php page. Using Pages, my news and non-news articles are still in the same database called Articles, but if I add the Database to my Home/News page, set it to 'Show as articles on homepage', select only the News category to show, select one of the new templates in 4.1, it still insists on showing every article from all of my categories and not just my news articles. I was told by tech support some months ago I had to create a second page to display my other artic…
Last reply by opentype, -
- 1 follower
- 5 replies
- 376 views
Hi , I would like to know if is there any way to export all tags that there are on my forum ?
Last reply by Meir peleg, -
- 1 reply
- 250 views
Made a copy of the Administrators group and when I add a member to it he doesn't have permissions to edit threads like the original administrator account does any idea how to grant those permissions to the copy of administrators group? 1. Copied the Administrators group and called it Jr. Administrators. 2. Loged in as a member of Jr. Administraors 3. Tried to edit an existing post and the edit Icon is not there. Id like to have Jr. Admins have the ability to edit others posts... Where do you set the permissions for that. Thanks Rene
Last reply by Jim M, -
- 2 replies
- 253 views
If I disable enable responsiveness on a theme does this get recognized by Google as a unfriendly mobile website?
Last reply by EmpireKicking,