Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- I can't connect to Redis
- Last reply by Adlago,
22,928 topics in this forum
-
- 1 reply
- 237 views
Is there a way to limit how many times members can start new topics in a single forum, but otherwise let the post normally on all the rest? I see settings on a per-group basis, but no such restrictions on a per-forum basis. Am I missing something?
Last reply by Adriano Faria, -
- 2 replies
- 205 views
Not sure what drove this to occur, but one of my users just noted that both of these links now error out. Any ideas where to correct this? I don't want to revert to default, but there really isn't any configuration fields in the Menu manager to edit. Could it have something to do with simple urls? Below is what the page looks like when clicking Gallery in the Menu now. Index of /forums/gallery Parent Directory data/
Last reply by Mark H, -
- 1 follower
- 4 replies
- 281 views
hello , i have a question , as you know ips have option storage with s3 amazon service , but i wish to know if ips can use other storage service or just for s3 ? i dont talk about ftp option , Because i see have some storage service is more cheap than s3 amazon , i"d like to use it with my ips storage Thanks
Last reply by Joel R, -
- 1 follower
- 1 reply
- 237 views
Hi, I'm observing different weird behavior since the upgrade to 4.1.8.1 Maybe you can tell me, where to switch options on/off, or if they are totally gone... LIKES, REPUTATION & COUNTER: There is a new counting system for LIKES. In earlier times, we've only been able to like regular posts in a forum. But now, after upgrade, you can also like statusupdates and comments. My community is very upset with this, and wants it off for status updates and comments. They say this is spam and has nothing to do with reputation. Howto switch off? Beside that, the counter for posts and so on increased dramatically after rebuild. It seems, that status updates an…
Last reply by chilihead, -
- 1 reply
- 262 views
Hello, I created an advertisement and chose the option to place it just below the header. While in desktop view, it shows up fine. Once it goes into mobile view, the ad disappears. Is there any way to have mobile view show that ad while in mobile view? Resizing the browser on the desktop, I can see the ad being resized dynamically without an issue but once the browser is small enough to make mobile view kick in, the ad disappears. I verified this by accessing the website on my cell phone. It does not appears in my phone, which of course is in mobile view. Thanks for any help.
Last reply by LDDG, -
- 1 reply
- 242 views
I am trying to delete a users double post... but I see not delete options. I have delete options on my own posts, but not users posts. I am on an admin account.
Last reply by Mark H, -
- 3 replies
- 237 views
I keep getting this error: 4S123/1 The Mandrill credentials you supplied appear to be invalid or incorrect. Please check your Mandrill Username and Mandrill API Key and try again. However, Mandrill works with my Wordpress installation just fine. It is failing only with IPB
Last reply by AndyF, -
- 1 follower
- 6 replies
- 296 views
Is there anything I can do about this onslaught of robots crawling my site? Can I block an entire country? I looked up the ip address and this is the information I retrieved. baiduspider-180-76-15-15.crawl.baidu.com I thought there was a way to ban IP Address's but I cannot find the feature in ACP to do so. We are running IPB v4.1.8.1 Thanks for any help!
Last reply by tnn, -
- 1 follower
- 2 replies
- 254 views
Does any one using maths equation related plugin which is working successfully in the IPS 4. Please share the plugin and experience with steps of installing the same Regards Saurabh
Last reply by ehku, -
- 1 reply
- 234 views
Quick question, I currently have my IPS Suite installed in a subdomain (http://subdomain.mywebsite.com). If I wanted to change everything to run off of http://www.mywebsite.com, is it as simple as moving the entire installation folder/files to my root folder and making the changes to root folder within the config.php file to point to www.mywebsite.com? Or are there other changes I need to make?
Last reply by Ausy, -
- 2 replies
- 270 views
We want to build a text filter into our listing tables. By this I mean a text box where the user can type in text, and then the table only displays records/categories where the entered text is a substring of the title of a record/category. A basic version of this was easy to implement using just JQuery, but I can't find a way to search through results that are not displayed due to pagination, using only javascript. Let me know if there is a way to make the javascript-only solution work. I found that the type of filter I'm trying to implement was in use in the AdminCP of my site (example: in the members area you can search/filter members by display name) , so I w…
Last reply by snugRugBug, -
- 1 reply
- 359 views
I am new to IPS and wondering if this tutorial is still accurate? Links are broken in the article. I am not able to get IPSHelpersTableDb to work when trying to create a custom Pages Listing template. I am trying to pull custom field data into a table as described in the blog article.
Last reply by Action_Builder, -
- 2 replies
- 277 views
Before I changed to 4. something I remove something to stop the message text from PMs being shown in Email notifications which forced member to go to the forum to read their PM. This worked much better as many a time a member replies to a PM notification and it ends up sent to me as notifications are sent from the forums email address. How can I remove the message part in the Email that members receive. I know it's a template to edit but which one? Thanks
Last reply by lostaussie, -
- 3 followers
- 4 replies
- 261 views
I want to create a resource library where each resource (which would be a link, pdf, image, or video) would have its own entry with tags or keywords. Users can search the library. What's the best application to build this in? Should I make it a section in the forum? Should I make them individual blog entries?
Last reply by Joel R, -
- 1 follower
- 0 replies
- 240 views
Hello, Is there a way to mass tag IP.Content articles based on keywords? I have over 4,000 articles that need to be tagged and doing it one by one is sure quite an undertaking.
Last reply by LDDG, -
- 1 follower
- 7 replies
- 273 views
Maybe I can't find the setting... But in earlier times, the user count in the online user list was REGISTERED MEMBERS + GUESTS I just went live, and I have 20 member online + 100+ guests, but the online user list shows 20... Anyone please knows, where the setting is? I already configured in ACP-User-Groups-Guests-Privacy to show "guests" in online user list and latest member info. But it doesn't count on the main page. Thx for help. T
Last reply by tnn, -
- 0 replies
- 198 views
A couple users are having problems connecting to our forums, but only from specific devices/locations. It basically times out, saying the server is not (has stopped) responding. I've contacted cloud support to make sure their IP addresses weren't banned, and they said there are no problems on that end. One cannot get through via his Mobile connection (he can get on when connected through Wi-Fi though) with AT&T LTE. The other cannot get through from his home network, but can from work. So it's not a username issue, either. They have tried the usual resets, history/data/etc clearing and the sort. Just curious if anybody might have any ideas as …
Last reply by BNSL BobbyS, -
- 1 follower
- 16 replies
- 497 views
Hello, Can anyone help with .htaccess / mod_rewrite? I've upgraded from v2 to v4 and now all the old Google links are coming up in error. It's trying to load lofi links such as /lofiversion/index.php?t13990.html when it needs to follow the new format. I am using the semi-friendly urls. Anyone have the rewrite to hand?
-
- 6 replies
- 335 views
Is there a way to embed an mp4 file just how we are able to embed YouTube videos?
Last reply by LDDG, -
- 1 reply
- 206 views
So I'm setting up piping in Commerce and I have all the settings done and everything. Emails seem to go through just fine, I'm experiencing one issue though... I'm getting a bounceback email every time I send an email to one of the piped emails. I get a message stating it couldn't be delivered (even though it was) and I get this as an attachment: Reporting-MTA: dns; thebest.morrgasm.com Action: failed Final-Recipient: rfc822;|/PATHTOIPS/applications/core/interface/incomingemail/piping.php support@dragonwishes.com Status: 5.0.0 Now I'm not sure if this is a configuration issue or an issue with Commerce.
Last reply by Morrigan, -
- 2 replies
- 244 views
Hi, Topics tend to show up twice in my unread timeline because you have the "content" page and the "forum topic" page. Is there a way I can disable news items to show up as "new, unread" content for all members so they only see the "topic posted" as new content? Thank you!
Last reply by chilihead, -
- 1 follower
- 1 reply
- 251 views
Hi all, It is clear to move to me how to move topics, but how can I move posts from one topic to another? If I select a few posts the only option I seem to have are splitting, merging, hiding and deleting. Thanks in advance!
Last reply by Nathan Explosion, -
- 1 follower
- 2 replies
- 213 views
^ That. [Ignore the thread itself. I mean the embed.] Is there any way I can customize the colors, etc of it? It very much clashes with the theme on my site.
Last reply by Hunter Lyons, -
- 1 follower
- 2 replies
- 231 views
Is there any way I could make it so that a link is automatically generated at the top of a forum post that is automatically made by a database which links to the record in the database? http://www.tyrenale.net/forums/topic/129-automaticcrineletians/#comment-470 For example on that, it'd link to the page on my Wiki (that's the automatic archive thread).
Last reply by Hunter Lyons, -
- 1 follower
- 1 reply
- 280 views
I have a member group set for members who have defunct/rejected/bounced emails. Is there a way globally to specify that no emails should be sent to this group?
Last reply by The Honor Empire,