Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 30.6k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,559 topics in this forum
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- 1 follower
- 3 replies
- 230 views
Sorry, you do not have permission for that! 1C133/9 The application you uploaded cannot be installed because it is not a valid application, the archive is corrupt or the file and directory permissions in /applications do not allow it. /applications folder is writeable though and the archive is not corrupt. What am I missing?
Last reply by snodrog742, -
- 1 follower
- 3 replies
- 353 views
When a member is suspended or banned, they recieve an error message stating they do not have access to the forums. Underneath that message, is a dandy little link to the "Contact Us" form. A great little "feature" angry and hot-headed members use to vent and threaten the staff with. Is there a way to change that message to something more custom - say an explanation of the top reasons people are banned/suspended? At the very least, how do I remove the link on just those messages only, and still keep it for other other forum error messages? And yes, we do provide reasons/explanations for the suspensions and bans at the time the penalty is given, but most people…
Last reply by bassangler, -
- 2 replies
- 214 views
I was on Wordpress earlier, and same bucket, same cdn urls used to work. Now on IPS, s3 bucket with cdn, the site appears broken. Even after 24 hrs, results are same. The I tried file system with CDN url. But the result is same. Need help. Here is the link http://thedoc.org
Last reply by Himadri Goswami, -
- 5 replies
- 205 views
Hello, I installed IPS 4 properly and then IPS4 converter. After migration, I have lot of errors with encoding and BBCodes : Why ? Thank you. Regards.
Last reply by Eidorian, -
- 1 follower
- 1 reply
- 144 views
I've enabled all my groups with the ability to report content, but no matter where I go in my community, I can't see the 'Report Post' button. I assume by default it should appear next to the time the post was made as it does here. I've tested it with a number of other groups and it doesn't appear for them either. Is there some over-arching button in the Admin CP to turn on reporting content that I'm missing?
Last reply by steve00, -
- 1 reply
- 196 views
Hi I moved all my files from /IPS to "/" , I also changed the conf_global.php , but my site looks completely unformatted. What more I shoud do ? I read that i should recaché skin but I do not know if it is that what i must do and how to do it. help please.
Last reply by AndyF, -
- 7 replies
- 3.5k views
I was looking for this setting but it seems that we don't have any. New permission which allows set up which group can see attachments would be good. For example, when I deny view attached images for guest I could save LOOOOOT of traffic and improve speed of my board. It's good suggestion isn't it?
Last reply by MataVirgenes, -
- 2 replies
- 579 views
Hi,guys. I am going to develop a module for the integration between Prestashop and IPS. So I searched for something about SSO. The link below shows how to fulfill SSO in IPS. http://www.invisionpower.com/support/guides/_/advanced-and-developers/integration/ips-connect-r27 I have tried the example given in this link, but it keeps showing an error . "IPS Connect rejected the details provided. Please check the details you provided have been entered correctly and try again." There is a txt document named "readme" in the folder 'Master' (downloaded from link above). I followed all the instructions in that txt doc. I did put 'master' and IPS in the same domain (localhost) and …
Last reply by andrei@unnyhog.com, -
Twitch API
by ZLTRGO- 1 reply
- 189 views
Hello, the problem i have is that as soon as i have this Block in my sidebar my page loading speed is tremendously slowing down, like seriously. The normal loading speed would be around up to 1second, with this block in my sidebar its somewhere between 2-5seconds, depends kinda on how many people are online. Anything i can do better codewise? (thats kinda for sure) - Or outsource somehow? I currently have the latest IPB update and also the latest memcached version installed and running.
Last reply by ZLTRGO, -
- 1 reply
- 187 views
Hi, I purchased my 6 monthly license key a month or so back and I entered it in the appropriate area. Now when I log on to the Admin CP it randomly tells me I need to enter it again as if I never entered it in the first place. I've entered it each time in case I have not been doing it right but I cannot find any thing else I should be doing. This has probably happened 5 times in the last 4 weeks. Any help would be appreciated.
Last reply by Mark H, -
- 0 replies
- 198 views
Good evening, Could smb render us service on connection to all main social networks (Facebook etc) = to enable the Login Handlers? - It is out of our competence, but we need it! Could not find such possibility in IPS services set... Thanks, Olga
Last reply by Lebourge Olga, -
- 1 follower
- 4 replies
- 186 views
Hey, Is there anyway for me to bulk add a large list of users into a group rather than going to their profiles and selecting it? Thanks!
Last reply by enigmapatrick, -
- 2 followers
- 6 replies
- 216 views
I'm sure I'm on totally different wave-length to the calendar. To me single day event and all day event mean exactly the same. However the single day event you can add time of start and end. ie starts 9 am ends 6pm, which makes pefect sense. All day event you cannot. I presume that means its starts at 12.00 am till 12.00 pm ie 24 hrs???? makes no sense to me.. end of ... why have all day event???
Last reply by opentype, -
- 2 replies
- 156 views
Is there a way to bypass the way the gallery compresses images? I've been uploading images all day to my gallery and just now I gave it a look and, oh my gawd! I see jpeg compression artefacts everywhere. I am really, really picky when it comes to image quality I have to offer. What I upload must look exactly the way it should display in my gallery. What's the point in trying to sell digital artwork when it's destroyed by artefacts?
Last reply by riko, -
- 1 follower
- 2 replies
- 165 views
Hello, Does anyone know the actual cover photo dimensions? So I can have profile covers that fit and not ones that only show portions of the images. Like how I can get a facebook cover image to fit perfectly.
Last reply by JoshB84, -
- 1 follower
- 10 replies
- 720 views
Is there a tutorial for the new feature "Import Member List"? Is it possible to add custom profile fields in the csv file?
Last reply by Nathan Explosion, -
- 1 follower
- 5 replies
- 192 views
How do I change this for my member when they are adding attachments to messages? I don't get this warning and i've looked but can't re-create it, I got a member to post this image: Thanks in advance
Last reply by MADMAN32395, -
- 2 replies
- 189 views
Evening All Having issues with Social effecting Mod buttons I have When this is in place my Mod page looks like this If I hit any of the options in the box currently say Approve - It directs me to paypal Remove the code from the first piccy and Mod page looks like this Any Ideas? Regards Bacman
Last reply by Kevin 7, -
- 1 reply
- 166 views
I have been out of IPB for awhile but I though you could get a sticky post to show in all forums? Or is there a plugin for this that I am missing?
Last reply by Kevin 7, -
- 10 replies
- 217 views
I am in need of a way to auto discount, for anyone that buys, an item that I sell for all items purchased instead of just the next one like a bogo that commerce is currently set up like. Any suggestions are appreciated.
Last reply by Kevin 7, -
- 0 replies
- 152 views
So, I've built my own widget (plugin with simple block widget, nothing fancy). Everything is ok, till I turn off the development mode - my widget then disappears (it is enabled in the Plugins menu, but I cannot put it on forums page). I have also discovered that my plugin's JS files are not included when I turn off the development mode, it seems that there needs to occur some build process - I've tried running several tasks in Admin Tasks menu, but these don't bring expected results.
Last reply by Michał Jackowski, -
- 3 replies
- 195 views
Hello I tried to connect the Commerce module, but it turned out: Then I downloaded updating and started installing it in the browser. There was an error: What does it mean? And what to do now? Thanks. Sorry for my bad knowledge of English.
Last reply by Roman Moor, -
V2 to V4 upgrade?
by Guest- 1 follower
- 12 replies
- 260 views
Hello, My board is still on V2 - do I need to go to v3 first or can I upgrade to V4? The upgrade documentation seems to just deal with in-version updates. Do I just make a copy of the current dir and upload these files over the top and run setup? Will it upgrade the database for me?
Last reply by Rhett, -
- 10 replies
- 471 views
What causes these issues and how do I fix them? Info: The Content-Type was text/html. Using the HTML parser. Info: Using the schema for HTML with SVG 1.1, MathML 3.0, RDFa 1.1, and ITS 2.0 support. Warning: The checkbox role is unnecessary for element input whose type is checkbox. From line 258, column 2; to line 271, column 2 mInput'>↩ <input↩ type='checkbox'↩ role='checkbox'↩ name='remember_me_checkbox'↩ value='1'↩ id="check_4d4a3f1328a60a193f716c6959c9682d"↩ checked aria-checked='true'↩ ↩ ↩ ↩ ↩ ↩ ↩ >↩ ↩ <s Warning: Element main does not need a role attribute. …
Last reply by John_C, -
- 7 replies
- 162 views
I purchased commerce last night and just setting it up. I have a problem with it promoting user group upon purchasing. I set up one product, and it works fine. However, another one that is set up to offer advertising doesn't promote group. When you buy it you should get adverts in the board (which works) and also promoted to another group. This doesn't work, the user stays in their original group. All the settings seem to be fine, and the same as the working product. Permissions are fine. Any thoughts?
Last reply by Lenny Warren,
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