Technical Problems
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 30.6k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,561 topics in this forum
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- 1 follower
- 5 replies
- 155 views
for some reason when users try to insert "code" into the body of the editor the code box opens but it shows the progress indicator which spins and spins. How can I fix this?
Last reply by Ocean West, -
- 1 follower
- 1 reply
- 184 views
I want to add h2,h3,h4,h5 tags to the CKEditor used by IPS4. I found out how to do it here on the CKEditor website. Here are the instructions: Enable All Block-Level Text Format Globally 1) Open the config.js file available in your ckeditor directory, and edit the config.format_tags entry in the following way: // Enable all default text formats: config.format_tags = 'p;h1;h2;h3;h4;h5;h6;pre;address;div'; Two Questions: Will the modified config.js file be replace each time IPS upgrades the cloud version of IPS? If this config.js file reverts back to the default will the h2,h3,h4,etc tags no longer display correctly in previous posts tha…
Last reply by Nathan Explosion, -
- 3 followers
- 6 replies
- 385 views
You can set default hastag in to twitter share from ACP. If i use IPB button to share into Twitter, it is like this now TITLE #DEFAULTHASTAG URL It should be like this TITLE URL #DEFAULTHASTAG Hastags belongs end of tweet.
Last reply by Owdy, -
- 1 follower
- 2 replies
- 196 views
I put this is another thread but just in case it isn't the right I am re-posting here... Just did a clean install and now I am having trouble integrating the database. The install created new tables in the database but kept the old ones so I need to merge/integrate/convert the old tables into the new ones. Tried to do it through upgrade but that didn't work. Is there anything that I did wrong and is there a way to fix it?
Last reply by Brand Administrator, -
- 1 reply
- 196 views
I have created a database and i have fully customized the look and everything but there is one big issue with record ratings okay for example here in this picture you can see the rating stars on each article image right?you can rate any article on the page, BUT no matter what article you going to rate, when you refresh the page it always saves for the first article on top, the featured one, for example you rated 2 stars for the last article on that page and when you refresh the page the rate is saved for the featured article on top :/ im sure the problem has something to do with this in my database index template i have customized, while i …
Last reply by chilihead, -
- 1 follower
- 2 replies
- 162 views
hello ! i have ip.download feature installed with s3 amazon storage , all working good , but if i start to upload file more big than 40 or 50 mb i got all times same error timeout after 100000 second with 0 byte received someone know how to fix this error please ? thanks !
Last reply by duyfr, -
- 1 follower
- 1 reply
- 203 views
hay all im having major issues with the search and the activity stream on one of my sites . it wont let us create new activity streams it just spins . if you run a search and it brings up articles from pages it takes almost 5 min to complete and will not let you go to the second page . the site is on the latest software with a db converted from wordpress to pages . running about 13000 articles
Last reply by Boomer12, -
- 2 followers
- 14 replies
- 280 views
Hi I added a member to a PM converstion by error ( misspellings) but cannot find a way to remove him. Any ideas please? Thanks if you can help
Last reply by chilihead, -
- 1 follower
- 1 reply
- 170 views
Is IPS team working on mandrill alternatives to integrate within IPS ? Regards Saurabh
Last reply by Nathan Explosion, -
- 1 follower
- 3 replies
- 304 views
Where are the custom blocks that a member can set for his own blog? Are these deleted during the upgrade to 4.0? The Admin can add block widgets, but they are global, and do not relate to the current blog. For example the "Recent Entries" widget shows recent entries for all blogs, not the one you're currently viewing. Blogs 4.0 has gotten severely gimped, it doesn't look like a blog at all - where's the archives, the post calendar, the recent comments (to the current blog), etc etc. Can anyone at IPS confirm that these are coming?
Last reply by Himadri Goswami, -
- 2 replies
- 198 views
Hey, I've also submitted a ticket, but posting here incase anyone else has an idea of why It's not working. I just cleared my cache and now all of a sudden there's a problem with my license. I've entered it again, tried to refresh. Nothing. I've tried disabling my servers firewall completely but still nothing.
Last reply by enigmapatrick, -
- 4 replies
- 189 views
Hi, is there any way to create random announcments block? I've set "just" one in view setup block, but with this i can view just latest announcments and i cannot found any way to setup as random. thanks in advance for any reply, S.N.
Last reply by GoAncestry, -
- 2 replies
- 151 views
I know this has been asked out...but I'm apparently missing something when trying to work on external logins. I have a WordPress page, and I simply want it and IPS to share accounts (not necessarily login everyone at one). I believe I have everything configured appropriately in the ACP, the MySQL data, etc. Actually, I've verified that IPS is seeing the users in the WP table (WP and IPS share the same database). However, when the combination of username and password is supplied that has been given by WordPress (this is for a new user since the DB data's been shared), it indicates that the username and password is incorrect. Is there another step that I'm …
Last reply by Antoine Dionne, -
- 3 replies
- 170 views
So I noticed that there is this required profile field that is not showing up for new members under there avatar. See images Any fix?
Last reply by g1nt3r, -
- 0 replies
- 156 views
Dear IPS Guys, Gals, I bought iAwards thinking it had a feature that I could set to auto award for certain things like Years spent on the board, post made, reputation, e.t.c. but after purchasing and downloading it has none of these features. and, it seems like it is all manual awarding by the admin.. How can I setup automatic awarding for certain things or is there even a mod for that? and, He talks about Rules and certain things in his mod post but I cannot really understand what he is talking about regarding that. Any help would be greatly appreciated
Last reply by Austin Martel, -
- 2 replies
- 315 views
Just migrated to a new dedicated server, and I cannot make a new post on the forum. Getting Error code: EX1364 In the system logs it's showing IPS\Db\Exception 1364: Field 'cache_tag' doesn't have a default value running IPB version 4.1.8.1 Forum > http://www.soundsolutionsaudio.com/forum anyone know how I would fix this issue?
Last reply by ssaudio, -
- 2 followers
- 4 replies
- 247 views
It seems I am running out of space on my server. I have almost 7GB of attachments. I just clicked save to database, now the site is unusable. I presume this will resolve as soon as the files are moved? Any idea how long this could take to move 7GB? Any way to speed it up? http://squarewheelscycling.com/
Last reply by Square Wheels, -
- 2 replies
- 162 views
Hi there. Just a question regarding plugins. I have installed one which shows the online users. It is for IPB4 so it should work with my install. But I see no place to either put this into my theme, and it doesn't show up anyway at the bottom. I looked at the screenshots and it showed some form of block manager? However I cannot find this in my admincp at all. Any help would be great. Thanks.
Last reply by jnewing, -
- 5 replies
- 241 views
Excuse me if this is the wrong place.. But, I used the search tool and found a lot of old threads describing this but nothing for the current version of IPB. How can I change the colors of usernames for certain groups.. in topic view and other places. Also, I was curious. How can I put characters like the + that IPB forums has.. I know it means your a client but I like that Thanks in advanced!
Last reply by Mark H, -
- 4 replies
- 176 views
Hey Boys and Girls i have a question regards the groups system in IP, when i post something on my Forum only my main group avatar shows and i want alle the groups im in to show but only the avatars from the groups "so like i have Support, and Moderator, and Admin" and my main group is Admin only the admin Avatar from the admin group shows, and i want the Avatar from the Support, Moderator and admin avatar to show hope thats Explains it otherwise let me know
Last reply by Kyhn Sahl, -
- 2 replies
- 162 views
I've noticed that AdSense banners break responsive themes. The normal small adverts work fine on mobile, but the banners stretch the screen too far. I've tested this not only on my site but an IPS 3 site, as well as on other phones besides my own, and even by zooming in on Google Chrome (depending on your screen size, at around 200% ish your browser will become like a mobile browser if the website you are on has a responsive design). Some examples of this breaking are: The banner stretches beyond the limit of the responsive theme, so the size of the page is adjusted. It zooms "correctly" at the beginning, but for example if you open the menu b…
Last reply by Hunter Lyons, -
- 0 replies
- 178 views
We are using IPB4 and would like to find members that keep changing IP addresses but within the same subnet. For example they will begin posting using 12.34.56.100, get banned, and then re-register using 12.34.56.200. My question is, how can we find all members using an IP wildcard search such as 12.34.56.*? Using 12.34.56.* as the search term does not appear to work.
Last reply by MartyMcFly, -
- 1 follower
- 1 reply
- 154 views
Example original link: http://www.fillaritori.com/index.php?/topic/57776-myyd%C3%A4%C3%A4n-no-saint-maastopy%C3%B6r%C3%A4/ The link after Facebook share: http://www.fillaritori.com/index.php?%2Ftopic%2F57776-myyd%C3%A4%C3%A4n-no-saint-maastopy%C3%B6r%C3%A4%2F What there happens?
Last reply by sulervo, -
- 1 follower
- 4 replies
- 199 views
Hi just noticed that the option to preview a post before publishing it doesn't seem to be available anymore. Anyone found a way to go around that? Thanks
Last reply by Gabriel Touchette, -
- 1 follower
- 2 replies
- 178 views
We want to present all our members with a new board policy, that they need to agree with upon logging back in. Is there a way to present them with the new rules after a forum-wide forced log-out? I haven't been able to find something like that yet. Any pointers would be greatly appreciated.
Last reply by Jorijn Schrijvershof,