Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 30.6k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,561 topics in this forum
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- 3 followers
- 4 replies
- 162 views
I'm maybe missing something obvious here, but... I have a military history forum, and I have multiple groups based on army rank. They start as Private and work them selves up the ranks. I recently added a rank below Private, cadet, but new recruits are still starting in Private. How do I set the Cadet group as the starting point?
Last reply by Lenny Warren, -
- 1 reply
- 182 views
Hi, I want to install the forum into a subdomain of my site but into this invoice what i should put in? Web Server Details Site URL REQUIRED In "Site URL" i have to write something like: forum.mysite.com OR like public_html/folder (where the folder of site/forum is)? Hope you understand Thanks
Last reply by Kevin 7, -
- 2 followers
- 3 replies
- 199 views
I am interested in setting up a subforum where thread starters of a certain group (subscribers) can have moderation permissions for threads they have started - I have seen from a search that this can be done - Can it be done in IPS 4?, if so how - I would consider paying if cost is reasonable Regards Bacman
Last reply by Kevin 7, -
- 1 follower
- 8 replies
- 316 views
Would prefer to call it "advertising" as I only sell ads in my store
Last reply by Kevin 7, -
- 1 reply
- 156 views
I am needing to add discount functionality to commerce, more than what is available right now. currently theres these 3 choices. Most of these 3 are self explanatory. 1st Usergroup: would apply a discount for the specific user for that item 2nd Previous Purchase: would be if they have purchased before you get a specific price for that item 3rd Sale Discount: allows you to discount 1 item after x amount are in your cart to $x.xx I am needing exactly like the Sales Discount section however it will discount the whole sale. For example if someone buys 1-4 of my items the price is $435 an item however if…
Last reply by Kevin 7, -
- 1 reply
- 161 views
Looking for some help from the community: I need to make a new version of the Topic Feed Forum Sidebar Block which only differs by showing the last poster's avatar and name as we have a lot more people that comment on posts than we do creating them, however I do prefer the one item per topic format of the Topic Feed. If anyone could point me in the right direction as to what html file and or sql query is responsible for this block I would greatly appreciate it! Sincerely, Shawn Tierney
Last reply by Shawn Tierney, -
- 1 reply
- 205 views
Hello together, my following question is related to the commerce topic. We want to switch to IPS. We are selling a product and want to use the commerce application to realize that. When we update our product it will result in a downtime. At the moment we use a different software and we need to add the downtime manually to the subscriptions. I am testing at the moment if it is possible to do it automatically with IPS4. My idea was to create a Block on the client site with an php code. With this code i want to execute a sql command which add the downtime to the subscription time. I found the table nexus_purchases where the ps_expire is located. If I change this value t…
Last reply by Ahmad E., -
- 2 followers
- 6 replies
- 280 views
Hi there. This is partly technical support and partly a request for general advice, so I put it in here, hope that'll work. Is there some sort of guide or a thread in here that informatively discusses reputation? I don't mean formatting or a technical glitch, just using it in general. I've done several searches, but am not coming up with anything super helpful. Basically, it seems like a cool concept that could be very helpful and I THINK I'd like to use it, but it's become clear to me that I don't understand it fully. I've never used it before in a live forum, could do so in the near future after I finish upgrading, but feel uncomfy doing that when I don'…
Last reply by Meddysong, -
- 1 follower
- 3 replies
- 139 views
Dear All It's a very minor niggle, but does anyone know why the page numbers on forums are at odds with each other? Many thanks Bill
Last reply by Morgin, -
- 3 replies
- 208 views
I noticed that the gallery widget is using Medium images. Is it possible to force small for the widget?
Last reply by The Honor Empire, -
- 3 followers
- 13 replies
- 344 views
Its great that IPS has an inbuild ad-system, but it seems that ads are being displayed on error pages like 404 pages. If you fore example use Google Adsense you will be getting in trouble for putting ads on error pages since its against their TOS. So how can I exclude ads from being displayed on 404 and other error pages?
Last reply by micho, -
- 3 replies
- 166 views
Dear All Is it possible to remove likes from a post? I posted a number of posts which have attracted likes. I have now changed the authors of these posts using an app to a member that cannot get likes. However the likes for the previous author still show: The like button isn't there, which is what I expected. However the likes given to the previous member are. I don't want to take the likes from the member, but want to get rid of the shown likes on just these posts. Is it possible?? Not sure I've explained adequately Many thanks Bill
Last reply by Admonstrator, -
- 1 follower
- 1 reply
- 139 views
Hi There On the Admin Panel when I go to it I get a pop up stating authentication required but I forget the username and password for pop up. Where can I find this in a db or file to retrieve the user name and password thank
Last reply by Nathan Explosion, -
- 1 follower
- 2 replies
- 133 views
Hello, I have a question! Is it possible for members to delete their own pictures in the Gallery ? I can only find the option to delete their own album. Thanks for responding
Last reply by SaltyBart, -
- 1 follower
- 7 replies
- 343 views
so i hate ipb4, but it has this sexy api anyways i am having troubles with creating new topics any idea whats wrong?
Last reply by Daniel F, -
- 1 reply
- 144 views
One of my members asked me if it was possible to see what other members follow. Is this possible? Is there a plugin for that?
Last reply by Michael R, -
- 2 replies
- 225 views
Like the title says, I cannot see the arrow on the front end to get to block manager, I cannot figure out how to add online users at the bottom of the page, gallery image widgets, or a recent posts plugin I bought, and installed. Please help! Invision customer since 2001! forum > http://www.soundsolutionsaudio.com/forum/
Last reply by ssaudio, -
- 1 reply
- 302 views
Is there a reliable guide for friendly URLs on NGINX? Does this code still apply despite the example using IP.Board 3? http://www.devcu.com/forums/topic/262-furl-friendly-urls-with-ipb-and-nginx/
Last reply by Sull5, -
- 6 replies
- 238 views
Hi, I have a serious problem on my boards, members are getting logged into other members accounts, i have no clue why this is happening and there is nothing on the logs on the boards, this started happening last night while i was sleeping, when i woke up i was greeted with many messages from people telling me how they were logged into account with access they shouldn't have. I can't even begin to explain what caused this.
Last reply by The.Reaper, -
- 2 replies
- 225 views
like 40 ppl reported so far that they have been receiving a msg that they got banned for no reason at all. using 4.0.7. ive checked logs and no one banned them, and their usergroup remains the same. so i have no idea how they are getting banned :S they get a msg from the forum saying you have been banned error code 2s160/4
Last reply by Daniel F, -
- 1 follower
- 5 replies
- 239 views
Hello, It's possible to resync topics and posts ? Thank you :). Regards.
Last reply by Eidorian, -
- 1 reply
- 282 views
I switched from remote storage to local storage so I could install a plugin I purchased. I've found two issues I can't solve: Issue 1 First, when trying to install the mod, I received a configuration error notice. Looking in the log files, this was a result in the error log: <?php exit; ?> Wed, 24 Feb 2016 00:39:32 +0000 (Severity: 2) - /index.php?/notifications/ IPS\Ftp\Exception 0: COULD_NOT_CONNECT #0 /home/public_html/system/File/Ftp.php(233): IPS\_Ftp->__construct('185.x.x.x', 'user', 'pass', '21', false) #1 /home/public_html/system/File/Ftp.php(160): IPS\File\_Ftp->ftp() #2 /home/public_html/system/File/File.php(237): IPS\File\_Ftp…
Last reply by Daniel F, -
- 3 replies
- 177 views
I'm just wondering if there is a way to do this. I want to export automatically any post that is in my sales forum to a specific Facebook group. I can do them manually one at a time by sharing, but want it set to do it automatically when a member make s a new post. Any plugins that could do that?
Last reply by Lenny Warren, -
- 1 follower
- 4 replies
- 163 views
I had a drop down menu, and decided to get rid of it, and use a tab with horizontal sub nav. I deleted that drop down, now I can't access any of those pages no matter what I do. This is the error code on the page. Error code: 2T187/3 Anyone else experience this? Thanks JM
Last reply by socceronly, -
- 2 replies
- 149 views
Hello I have the following "fraud" rule setup to require that all purchases are manually approved by an admin: However, a member with a subscription that was active prior to our recent migration from 3.4.9 to 4.1.8 was able to use their renewal invoice to pay for a new subscription without approval. Why didn't "Transaction amount = any" catch this and require a manual approval? Any thoughts appreciated.
Last reply by rllmukforum,