raincat

Thanks for your reply! But that sounds too complex to be the right thing for me to focus on right now, too many other details to still work out with new cloud hosting. I was hoping someone would point out where this was already conveniently in one of the control panels and I’d just missed it. :)

Hello everyone, tried finding this, couldn't. It's a minor thing but it'd be cool. I'm on cloud hosting with their default layout since it might matter for this? The "bars" or rows of content near the very top of my community, so it goes: top navigation bar, breadcrumb bar, then the word "Forums" and a new topic button? Could that "Forums" row just disappear from the index page of my community? Without messing up anything else, I mean. That row takes up too much space and adds almost nothing, as the names of the clickable individual forum links are immediately below and the start new topic button is repeated on each individual forum page again anyway? I SUPPOSE it makes sense if it's important to allow members to click to create a new topic in a forum without even visiting the forum into which they plan to place that topic first? That's kind of obnoxious really. Maybe there's a less obnoxious use for that, for moderators or something but . . . . . . . is there an easy way to make it just go away? :)

Hey everyone, this seems like an obvious kind of topic but I don't know the answer and can't find it via forum searching SO: When we get a notice about a newer software version, are we supposed to upgrade immediately? I resisted upgrading when I had self-hosting because that always without fail caused massive technical problems that were always without fail a huge and time-consuming hassle to resolve, but now with hopefully less catastrophe-prone cloud hosting, that won't keep happening, I hope I hope I hope? Or in other words, I kinda thought this would be automatic and non-optional with cloud, but it seems I have to choose to hit that upgrade button? Why would I NOT want to do that? I don't think I have any remaining active mods that might be incompatible anymore BUT . . . is it going to crash ANYWAY? What if I hit that button and it immediately crashes? Is tech support going to fix that for me? Would it be best to only do that first thing on a Monday morning so if it does, the crash hopefully won't drag through the weekend and on through the following week? Clarification appreciated, thanks!

Hello again. I remain confused. Primarily because in the meantime, I got some more support email suggesting my severe member import problem might merely be some specifically problematic field entries messing up my import? But it's impossible to diagnose on my end currently with cloud hosting because the whole thing immediately freezes. The other support person showed me a photo of some mismatched fields, but again, I can't reproduce that process on my end. Because of the immediate freezing. I asked some more questions about that to clarify, but it's crickets again for another day and a half? SO, is this really the FINAL WORD on the situation? That the import area with the cloud hosting DEFINITELY FREEZES with a significant number of custom profile fields, and there's no way to resolve that on my end while still using that import area? I don't mean to be rude, but I'm not the slightest bit optimistic about "working from a sales perspective with a custom import" because based on how this is going so far, I'm guessing that would fail. I need to settle on a new solution that's guaranteed to work on my end pretty reliably, and I'm really hoping soon because I've been having some form of severe technical problem with my forum for multiple weeks and I'd be really grateful to move on from this?

I do appreciate your feedback! However, many of our extra questions simply can't be negotiable, because we use them to determine if it's appropriate to let the new person in or not. Some could go, but the import situation was working so badly it SEEMS like (again, I don't KNOW) but SEEMS like any more than a few extra custom fields would be a huge problem? Just from the visceral experience of trying to use it, it seems like either my cloud import area itself has a problem that needs fixing, or I'd need to import that data some other way than the intended area in the admin panel because it was never designed to work for more than a few extra custom profile fields? Does anyone know what's the actual max on custom fields before your new profile becomes un-importable? And is there any other way to import them? I'm really wondering this because it worked fine with the self-hosting, both importing and . . . we never noticed any other problems either? This causes me to severely wonder if there's some other better way to get the info in there, because the info didn't seem to mind being imported or being in there once imported with self-hosting? What about un-submittable, if they submitted via your native registration? Are there limits on custom fields there? Would it help much if I segregated some into a later "profile completion" phase of registration? I really do want to solve this some kind of way, but we really have to have multiple custom fields required for registration before we let new members in, please help? :)

Thanks for your reply! What if I'm COOL with "one after one after one vertically on the page." (Yep, I know I was describing NOT being so cool before, but let's entertain some notions, I'm brainstorming, so completely open to anyone with cool ideas!) What if I wanted my possible new members to be able to register an email address, then come back and be required to do a Profile Completion before they'd be able to be full-fledged members of my forum and . . . post stuff or message? How many custom profile fields can we do before that's a problem? AND (lol!) can you show me anyone that's ever made that look attractive?

SO: Trying to keep this longer story short but also thinking even though this is currently a tech support situation (my last request for help), it might also be a community suggestion situation simultaneously because some other members might helpfully show me theirs? :) So backup slightly, we currently have every member profile in our new cloud hosting entirely imported FROM our previous self-hosting. AND, we imported all those members via .csv in the admin panel because we were previously and still are using a paperform to collect our sign up member info rather than using the native invision capability to sign up new members? AND I'm wondering if I could at least entertain a few best case possibilities involving just using what invision offers natively? Best case meaning, suited to us, that is. However, we also have a LOT of custom profile fields. I KNOW, you DO NOT SUPPORT THIRD PARTY STUFF, but I'm really trying to explore NOT using third parties in favor of signing up new members via invision only! What does anyone experience as the upper limit of custom profile fields you can add to the profiles? (Like, before new users can't sign up without the form or page for that failing to respond properly? Not to be imported via .csv (what we did via self-hosting but it's not working so well currently now on cloud), but signing up natively.) Does it matter what kind of fields they are, multiple choice vs. text, etc.? Can you get that to look like something other than one after the other on a very long page, separate pages, conditions, etc.? Can you make uploading a headshot or other photo required? Can we somehow experiment with our own forum in terms of trying to "fake sign up" ourselves up on our own future sign up form without ACTUALLY transferring it over in the meantime from our current external signup link while we were tinkering with it? Like on our cute little Guest Message? Specific suggestions as well as just sending me links to anyone dealing constructively or creatively with a large number of custom profile fields would be lovely!