Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
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- 2 replies
- 260 views
I am having an issue with filtering members in clubs. Anybody else experienced this and found a solution?
Last reply by Daniel F, -
- 3 followers
- 1 reply
- 257 views
This thread is meant for Invision users to point out and discuss known conflicts between third-party applications, plugins, and themes. I humbly request that this thread be pinned, as I think it provides a perpetual service to Invision clients. If I'm somehow being bad by posting this thread, please accept my apologies. This thread is not intended to single out developers for criticism; nor is it meant to privilege one app or product over another. It is strictly for Marketplace buyers to have a little more information re: potential conflicts before purchasing non-refundable products. The conflicts listed here are based on individually reported cases and are n…
Last reply by LiquidFractal, -
- 0 replies
- 230 views
Hi, I have just bought Pages app and I don't find anyway to download just that app to install it. Which is the process to install this app? Cheers, Ibai Okay, fond my answer here: Thanks!
Last reply by Ibai, -
- 1 follower
- 0 replies
- 215 views
There is no option to ban members from topic titles editing. AdminCP has only Content - Editing: Can edit own content? Personal Conversations Status Updates Topics Videos or All / None The content must not be locked. If opt-out for Topics, there is no more chance to edit topic title as well as first message (post), but i need to limit only topic title editing for members.
Last reply by O9C4, -
- 1 follower
- 2 replies
- 298 views
One of my forums currently runs on a cloud VPS and the disk is just about full. I am wondering if it's possible to save attachments to a second disk attached the server, as I can't upgrade the OS disk, but I can add a second disk? If so how do I do that?
Last reply by Joel R, -
- 1 follower
- 1 reply
- 380 views
Hey guys, I want one of my members to do able to use the page builder but only on certain pages.. is this possible? Thanks
Last reply by Joel R, -
- 1 follower
- 2 replies
- 211 views
I've only just noticed that the age in years shown for the daily birthday list changes at some point during the day, updating to the correct new age from what would have been correct prior to the birthday. I first noticed it a couple of days ago, but thought I was seeing things. I've now been able to confirm it. To explain in more detail, if someone's turning 50 on a particular day, and they show in the birthdays list in the sidebar, it will show their age as 49 initially (leading you to believe they're turning 49, rather than 50). Then at some point during the day that I've yet to determine, the number will increment to the correct value. Any idea what's going …
Last reply by Adriano Faria, -
- 3 followers
- 2 replies
- 253 views
After unsuccessfully researching on Google, the Admin CP and Marketplace, I'm turning to the community for potential problem-solving. This is a question about data portability. I am faced with one member wishing to leave the community. They request a copy of all their content. I would like to help with this. While the Admin CP allows me to "Download personal information", this does not include any actual content. Is there another way to export content on an individual account level?
Last reply by Joel R, -
- 1 follower
- 5 replies
- 234 views
Are all the images automatically deleted as well?
Last reply by Optic14, -
- 1 reply
- 237 views
Hi, I have a problem during the conversion (from phpBB) if there is code tag in post. Example, original post: #include <avr/io.h> #define F_CPU 16000000 #include <avr/interrupt.h> After migration (and rebuilding): #include #define F_CPU 16000000 #include Another example: TCCR0 = (1<<WGM01) | (1<<CS01); //test TIMSK = (1<<OCIE0) | (1<<TOIE0); //test sei(); After migration: TCCR0 = (1< TIMSK = (1< sei(); Another example: for(;;) After migration: for(; How can I prevent such situation?
Last reply by DamonT, -
- 4 replies
- 310 views
Is there a way to have a different block configuration on a database's category / listing page, and on a database's record pages? Currently if I edit the blocks on one, it'll change it on the other.
Last reply by Fosters, -
- 1 follower
- 1 reply
- 389 views
Hi. I just set up clubs and can’t get invites to work. Tried a few times and they are not showing up. How should I expect a club invite to arrive? Thanks. Ben.
Last reply by John T Davis, -
- 1 follower
- 0 replies
- 238 views
Hello, I'm curious if it's possible to create a custom feed from the community calendar and export it in the forum and publish it as an iCal file. What I would like to do is create an iCal subscription thing that only covers a certain subset of events in the main calendar--for example, all events in Texas. Is this possible?
Last reply by John T Davis, -
- 1 follower
- 3 replies
- 222 views
2 points gives ban how can i adjust the severity of punishment ?
Last reply by steve00, -
- 1 reply
- 465 views
What does it do? I see the option in When reported as in the setup for automatic moderation, no idea what it means though? When setting up a report type all I see is a title to enter
Last reply by Mark H, -
- 3 replies
- 347 views
Hi, Configuration: IPB 4.3.5, Windows Server 2008 R2 + IIS 7.5, PHP 7.2.7, MySQL 5.6.14. After upgrade from 3.4.9 to 4.3.5 removing "index.php" creates a problem. If I enable IPB4 option Rewrite URLs, links containing Unicode characters return the following error: Links without the characters work. If I disable the IPB4 option Rewrite URLs, all links work as expected. Does not work: https://www.mysite.pl/forum/38-dzia%C5%82-pomocy-dora%C5%BAnej/ Works: https://www.mysite.pl/index.php?/forum/38-dzia%C5%82-pomocy-dora%C5%BAnej/ web.config (IIS) <rule name="pretty urls" enabled="true" stopProcessing="true"> …
Last reply by Luuuk, -
- 4 followers
- 13 replies
- 621 views
To start, we have a high traffic site so the statistics here should be fairly reasonable... The issue.... a big drop off in organic traffic after upgrading from 4.2 to 4.3. Here is my online user tracking. Upgrade to 4.3.x was last weekend (~29th July). Blue is all users, purple is guests and orange is members. The drop off is in purple (guests). Google Webmaster tools (shows drop off starting the day after upgrade): Google Analytics (showing referral traffic from search on google dropping off, corresponding to the first graphic showing a drop off in guests): Here is direct traffic (i.e. registered members directly linking or …
Last reply by bfarber, -
- 2 followers
- 9 replies
- 558 views
What would cause these? I've been getting them for about 10 days, only for a split second then the page loads.
Last reply by bfarber, -
- 0 replies
- 242 views
I have the registration page forwarded to the subscriptions page now I am looking for a way to do a Q&A before guests can use the Subscription page at all. or a way to password protect the subscription page. reasons are forum is invited only, not for the public.
Last reply by Reality Capture Experts, -
- 1 follower
- 3 replies
- 281 views
Hi, we have Q&A enabled for registration. This works pretty good. But how can we enable it also for the general contact form? At the moment everybody can send us mails without answering a security question and we don't want to enable reCaptcha. Q&A works perfectly.
Last reply by Reality Capture Experts, -
- 1 follower
- 2 replies
- 302 views
Does anyone know of a commerce plug in that allows me to display featured store products in a block? Couldn't find anything in the marketplace
Last reply by Steve Bullman, -
- 1 follower
- 3 replies
- 284 views
So for some reason the pop up board notifications on my desktop stopped. I checked in my profile and they are allowed. Any idea how to turn them back on? As far as I know I never turned them off, but at some point they stopped working. Is there a known issue with them?
Last reply by sadams101, -
- 0 replies
- 231 views
So on site speed scores I am seeing issues with a missing root_map.js file. Since I never created or deleted this file, I am wondering what the best approach is here to either re-create it, or stop my site from linking to it. Any ideas? The missing file: https://www.celiac.com/uploads/javascript_global/root_map.js.fed9f84f5f68a5192c87c58c01f20e5a.js?v=252c82c8fd Speed test example showing missing file: http://www.webpagetest.org/result/180808_06_e9dcd7a72143d69484d3c2f0a5de5496/1/details/ I believe this turned out to be a caching issue...it is resolved now.
Last reply by sadams101, -
- 1 follower
- 0 replies
- 244 views
Hi, I need to make the phone number field required on this forum in commerce. Where can I do this please? ignore, found it ?
Last reply by Steve Bullman, -
- 2 followers
- 3 replies
- 271 views
Hello ! ? I've had a look at the "Sharing" option in the ACP. Twitter and Facebook are already checked, as well as Pinterest and Email. I ckecked LinkedIn too, thinking I would be able to share my board's content on LinkedIn. But what should I do then ? I can't see no button to share topics on my board... How does it work ? Thank you ! ?
Last reply by Adriano Faria,
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