Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,926 topics in this forum
-
- 0 replies
- 257 views
The banners from the description of Categories or forums don`t update anymore... http://prntscr.com/lm65n9 Here is a jpg to see directly where is the problem and not only here every gametracker banner that i have it on board don`t update anymore.... i think is a task or something that is stoped...!Tnx again for helping me! Ok let me explain again, So got a banner https://prnt.sc/lm65n9 This one where it says that are 8 players from 32 slots (not updated/refreshed banner) on my forum but when i check theyr site ( https://www.game-state.com/188.212.100.178:27015/ ) is refreshed and show the real players from the server, and i think is a problem with a task …
Last reply by Petre Eugen Cristinel, -
- 3 followers
- 7 replies
- 565 views
How can you stop someone entering a space or single character (eg, a full stop) as a means of avoiding completing required information in a text field? There’s an option for Maximum Length but not for minimum?
Last reply by Millipede, -
- 1 follower
- 1 reply
- 234 views
Hey Folks, I've noticed some inconsistent behaviour with Gallery Lightbox. For example, if I click on an image in the gallery: up pops the lightbox, thus: and when I close it, it shows the original page, here: But if I click on the same image outside of the gallery, for example in the activity feed, or embedded in a blog post, it shows the same lightbox, but on closing, takes me here: Why is that? And more importantly can the behaviour be changed so that on closing, the user is always taken back to the page they were on before they clicked the image. Otherwise, it's just plain confusing for…
Last reply by Daniel F, -
- 2 followers
- 3 replies
- 371 views
I’ve been searching everywhere and wondering is there a plug-in or extension that certain members can use to block ads without getting a warning?
Last reply by Daraesthetic, -
- 1 follower
- 5 replies
- 296 views
I just converted from PHPBB and everything seems to have converted over without much of an issue, however when I click on basically anything on the forums it brings me to the PHPBB version and then loops back to the IPB version. I know redirection had to be turned on and I thought I did, so I'm not sure where to go from here. Any help would be appreciated!
Last reply by AmericanRev2, -
- 6 followers
- 8 replies
- 416 views
Hello ! 🙂 My server's IP is often getting blacklisted because of emails... Here are examples of messages I get : I checked the emails content and found it is normal content : notifications, etc. So, I asked my server management company to check if the server is sending spam and the result is it doesn't send spam. So I don't know what is wrong. My board is sending about 4 thousand emails each day. Is it too many emails ? Thank you. 🙂
Last reply by BomAle, -
- 1 follower
- 0 replies
- 266 views
Hi, I would like to add an extra field in the club options, the field type is "upload" but I would like to be able to upload graphic files (gif, jpeg, jpe, jpg, png). Currently, users can upload a file with any extension. 😡
Last reply by FareN, -
- 2 followers
- 4 replies
- 295 views
Hello all, I manage a forum with two main subjects. People interested by one of these subjects are not necessarily interested by the second. They ask me to can to hide messages about this second subject in messages widget. Is it possible? Will it be implemented one day? Thank you
Last reply by Florent Cadet, -
- 1 follower
- 4 replies
- 262 views
i have the standard IPS chat box on my site www.mymilitia.com , is there any way to make it make a sound or send a browser notification when there is a new message or if you are mentioned ?
Last reply by Joel R, -
- 0 replies
- 281 views
I want to hide the tags input on the recordForm. I'd still like to be able to add tags from the record view. I just can't find how to do this within the template. I tried to resort to simply hiding it with CSS, but I can't get the label to hide. Following css hides the +choose but not the label. [data-controller='core.global.core.optionalAutocomplete'] { display:none; } label[for="content_record_form_tags"] { display:none; } EDIT: I ended up just using javascript $(document).ready(function(){ $("label[for='content_record_form_tags']").parent('li').hide(); });
Last reply by adcantu, -
- 5 followers
- 4 replies
- 326 views
The most important component of my site to the users is the What's New (i.e. Activity Stream). Some want to only see what they have not read and some want to see both read and unread. Now I set up 2 streams, one is Unread and one is All The issue I have and is very confusing to the users is the ability for a user to set their Default Stream: BUT, it doesn't actually set the user's Default Stream when they click the Activity Tab on the Menu...it seems it only changes the link that is displayed on the right side of the Breadcrumb line. This is very confusing to the users as they think that when they set their default, it is what they will see when they c…
Last reply by ibaker, -
- 1 follower
- 2 replies
- 292 views
Hi, Let me tell you our problem: Our board 15 years online, and most of emails not working. Some people changed email address, some ... I dnt know, where are they. For example - user visited board 3 or 4 yrs ago, but still receiving emails from board every day (he or she followed topic or forum). I think thats a wasting money for email sendings. So, what you can recommend for this case? Unfollow all users from all the board? P.S. submit post working too slow, because board sending notifications to all followers 😞
Last reply by AndyF, -
- 1 follower
- 5 replies
- 239 views
Hello IPS, So I'm looking to change something for that's been bothering for quite some time. But I don't know how to go about it. My goal is to replace the Sharer Image that shows by default on Profiles. When you share a profile link to Facebook, Twitter, or any other platform. It automatically uses the Sharer Image instead of the Profile Picture. Is there a way to force it to grab the Profile Picture instead? Maybe some snippet of Code I can add to my theme?
Last reply by bfarber, -
- 1 follower
- 0 replies
- 223 views
Can anyone please help in fixing this non responsive mobile view of classifieds app I'm using. It's really disturbing as we are using this app widget on homepage and it loads in very funny format. If it's not a quick fix and a tedious job, Please pm me with your offer as im fine to pay to get quick resolution. Thanks in advance
Last reply by Gauravk, -
- 1 follower
- 1 reply
- 250 views
I thought I was being clever and bulk imported a load of Venues into my Calendar. Unfortunately there is no database field for "Venue Name" and now in my admin control panel all the entries look like this:- Please can anyone point me in the right direction as to where this field is stored?
Last reply by Daniel F, -
- 1 follower
- 7 replies
- 340 views
I can see in my online users list a lot of guests (15+) coming from the same/similar IP. What do you guys think this might be? Should I be concerned? Should I block the IP? Has anyone come across this type of situation before? Any advice would be much appreciated.
Last reply by Tom S., -
- 1 follower
- 6 replies
- 279 views
I am trying to do a customization where, i change TOPIC COUNT of the FORUM - into just the name of the forum.. Trying to use English Language translation - but not sure if there is a short-code for NAME of current forum the way there is for current TOPICS. {# [1:topic][?:topics] in this forum} in english translation shows this looks like this in language string i am trying {[?:forum]} which i thought would load name of current forum i even tried this which seemed logical, but didnt return name of current forum. The url of the page is like this ..../forums/forum/11-body-rubs/ so i know the forum name is loading o…
Last reply by Bitlab Media Group, -
- 2 followers
- 1 reply
- 307 views
Hello, why some of these url's are missing http? <script type='text/javascript' src='//xxxxx/applications/core/interface/howler/howler.core.min.js?v=b69b57e7dc' data-ips></script> <script type='text/javascript' src='http://xxxxx/uploads/javascript_global/root_library.js.3240bfe2b9b1067d947dd2e48c5bf1b5.js?v=b69b57e7dc' data-ips></script> <script type='text/javascript' src='http://xxxxx/uploads/javascript_global/root_js_lang_1.js.f925f34c37fb5d67833ce924dc84e902.js?v=b69b57e7dc' data-ips></script> <script type='text/javascript' src='http://xxxxx/uploads/javascript_global/root_framework.js.edf5210c312f135daab82d686f8c59b…
Last reply by BomAle, -
- 1 follower
- 1 reply
- 228 views
Hello, when I send mails using PHP method, Gmail shows "mail send via myserver.com". The issue is related with this: https://stackoverflow.com/questions/42182263/how-to-remove-via-from-email-using-mail Is it possible remove this, using for example the "Additional Parameters" in PHP? Thanks.
Last reply by bfarber, -
- 1 reply
- 271 views
Hello, Can you tell me where I can find the option to enable email notification when a new ticket arrives in a department? thank you very much, Jacky
Last reply by bfarber, -
- 1 follower
- 2 replies
- 215 views
Following scenario: I enable permissions for a usergroup, for example unlimited lines, links allowed, images allowed. A user creates a signature with image, link and more lines. Now I disable the permissions for that usergroup I gave before. But the signature is still showing in old posts and new created posts because the signature with links and images of the user is still in his profile. This isn't a normal behavior, in theory it's a bug?
Last reply by bfarber, -
- 0 replies
- 246 views
is there anyway to have parent categories for clubs? what i mean is i am running a gaming site and i would like to break the clubs up for each game, that way they arent all clustered together.
Last reply by CyanideBurial, -
- 3 replies
- 342 views
Hello I am trying to create a plugin to add a country flag in the hovercard. I am using <span class="ipsFlag ipsFlag-{$country}"></span> but the flag doesn't show up. It seems that the flags.css isn't even loading. How can I have my plugin ensure that css is loaded? Also if I want to pull css from an installed app how could I make my plugin do that as well?
Last reply by bfarber, -
- 2 followers
- 4 replies
- 346 views
Hello, Like way too much websites, I am still running on php 5.6, which is going to be ended at the end of this year. I have a simple question for the developers; will IPS still support this oldie after the official end? By supporting I mean: will the next updates require php7? If I'm not done yet with php7 at the time, it would be of course sad to not be able to perform updates for a while, in particular in case of security ones. eventually, bonus question: in regard of the IPS code only, is there anything/configuration to prepare other than simply switching the server from php5 to php7 one the live website? Thank you for your answers 🙂
Last reply by bfarber, -
- 1 follower
- 6 replies
- 387 views
IPS 4.3, Digital Ocean standalone, London. Hey, I have created a custom date field in the Pages app but the custom field is rendered in both US and UK formats, depending on where it's viewed. For example, when editing the date (Original Publication Date) in the article it expects a UK date, which is what I want. But when viewed, shown here at the top of the article, it renders in US date format: It also renders in US date format in the listing view. However all other dates appear to render correctly, the issue appears to be restricted to custom date fields. Just to be clear, I am in London and expect the entire sit…
Last reply by bfarber,