Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- "This theme file could not be saved"?
- Last reply by Jim M,
22,928 topics in this forum
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- 2 followers
- 3 replies
- 496 views
Hey there, Recently, I just released my new community and I’ve been experimenting in all sorts to figure out how to advertise the site and get people to here about it. Turns out, so far one of my most effective methods to get some people on a site which is completely empty is Discord! If you aren’t familiar with Discord, it’s a relatively newer messaging platform aimed to topple Skype (and has successfully done so marketshare wise). Within there, there are many communities/servers for users to join, so whatever may be your niche or interest might be out there! I wouldn’t say it is as niche based as Reddit, however, it does get pretty close. I’ve found that …
Last reply by Lotus123, -
- 2 followers
- 0 replies
- 228 views
I have a spreadsheet embed through WYSIWGY block, but not responsive. I found a reply about adding Css to achieve responsive need, the Css mentioned where I have to place it? https://stackoverflow.com/questions/45966966/embed-google-spreadsheet-on-squarespace-make-it-responsive-for-mobile
Last reply by kmk, -
- 1 follower
- 0 replies
- 243 views
Does anyone know of a way to change the blog cover size? I'm mostly concerned with the blog description/container cover, not the individual blog posts (although I'd love to change those as well). I basically just want to make them taller, to show more of the image (instead of so wide and short). Any help and/or ideas are appreciated.
Last reply by PrettyPixels, -
- 1 reply
- 270 views
While moving some forums around, one has disappeared. It is not showing up the list of forums but when I do a search, the forum appears. I am unable to move it and I get the following message... A configuration or server error has occurred 2S101/Z There is no content that can be moved or deleted. I know that I haven't deleted anything but I have no way of restoring it. Is this a cache problem that will sort itself out or is the forum lost for good?
Last reply by Jennifer M, -
- 3 followers
- 22 replies
- 679 views
Somehow since IPS 4.4.4 release editor is retaining the post after posting! How to resolve the issue? Is it known issue or anyone else facing the similar issue?
Last reply by AlexJ, -
- 2 followers
- 3 replies
- 407 views
Hello, if user already sign up in the client community, need to sign up again in server community? I know if user sign up in server, then can use the same credentials to access to client community.
Last reply by Joel R, -
- 0 replies
- 227 views
Is there any way to show rank image on mobile?
Last reply by CyanideBurial, -
- 2 followers
- 5 replies
- 429 views
I'm trying to create a system of forums for my site. The default form. It shows 2 drop-down items 1. Browse 2. 2. Activity I would like to add 2 more Categories as shown between Browser and Activity. 1. Browse 2. Model 3. Subdivision 4. Activity I then would like to add 2 forums under the category Models Model Ranch SaltBox I've been playing around getting nowhere, fast. I have a lot more to add to the menu system. I'm just listing what I have so I got a general start as to what I have to do. Bob Snow
Last reply by Bob Snow, -
- 2 replies
- 275 views
I have included videos in the description of some of the files over in the Downloads section of the site. These usually just show in the text with a player, but this one version does not. Any idea what i should be looking at? This is the one not working. There is only a player with white screen, but with sound https://allvirtualracing.com/files/file/17-sim-racing-guys/ This is one of many that work just fine: https://allvirtualracing.com/files/file/16-dale-trickle/
Last reply by Steph Jensen, -
- 1 follower
- 4 replies
- 352 views
We're converting from VB and doing a test first to make sure the end result looks good. We started this process over a month ago and the conversion is still processing. Right now the "Processing RebuildContent" is on day 4 or so of close to ~4 million posts. This conversion test is being done locally on XAMPP, with 64GB RAM and an i9-7960X, and neither are being taxed (CPU is at 10%, Memory at 16% usage). I can't imagine our server(s) would be much faster. My question is, is there any way to speed this process up? It seems like hardware isn't really the problem. Any ideas are greatly appreciated! Thank you
Last reply by bfarber, -
- 1 reply
- 322 views
Anyone have any experience with Lazy Loading or Storing Template Caches to disk with performance? Thanks. Performance Cache sidebar, header and footer blocks For weeks days hours minutes For many blocks, getting the data every time the block needs to be shown can be bad for performance. This setting allows you to only reload the block after a set period of time. This means there will be a delay before the content of blocks is changed - for example, if you set this to 5 minutes, and you have a block showing the most recent topics, it may take up to 5 minutes for a new topic to show. Lazy load media …
Last reply by bfarber, -
- 1 reply
- 259 views
Hi, This is frustrating. I can't overwrite a new version of an already existing emoji. Can't replace let's say smile.png with smile.png. The old version just doesn't want to be replaced. Of course, I could delete it or rename it, but this operation deletes emojis from posts... The most frustrating part of it is the HD version (@2x.png). I've uploaded the wrong version and now I'm stuck with it. No delete button. Is there a way to reupload/replace files from the panel? Thank you 🙂
Last reply by bfarber, -
- 1 follower
- 1 reply
- 260 views
Hello ips community, after 4 years I would like learn a little about how I can style my ips website, but i'm not coder and always so hard for me reading tutorial, understand it and apply it. Here I want to use some my real life cases to ask for help and I would like can achieve the learning goal. I use a page as my homepage, I created some categories and I would like give it different style, can you give it a different style? then I try copy your way and give my customization value.
Last reply by Joy Rex, -
- 1 follower
- 1 reply
- 235 views
I would like remove the title and the image information, there anyone can share the solution please? If possible, when see the image in the gallery.,I don't want user see all other image information...can hide it too?
Last reply by newbie LAC, -
- 1 follower
- 3 replies
- 257 views
I will like to have bigger fonts on mobile compared to desktop Is there a way to do it even google has also send notification for same Thanks in advance
Last reply by Saurabh Jain, -
- 4 replies
- 241 views
Hello everyone, At certain times when my members upload an image it does not show up at all in the gallery. It shows this instead (http://prntscr.com/ol95is) Also for some strange reason it also says it's a video however it is not as seen here (http://prntscr.com/ol95kt) Any ideas what it causing this? I am running the latest version of IPboards and everything is up to date Thank you
Last reply by GTAPoliceMods, -
- 1 reply
- 265 views
Hello, I've been trying to use the REST api to create a new user on my test forum. My request is like the following (I changed some details to protect my website):- URL https://testforum.example.com/api/core/members?key=######################## ###### Being API Key Body {"email":"example@example.com","group":3,"name":"username","password":"Spaghetti20!"} Headers is just containing Content-type application/json When I send a request in this format, I get back { "errorCode": "1C292\/8", "errorMessage": "NO_USERNAME_OR_EMAIL" } As you can see from request body, I do send both username and email fiel…
Last reply by Roboko, -
- 1 follower
- 4 replies
- 299 views
Is there an easy way to force all users (including desktop computer browser users) to only have the mobile navigation bar only?
Last reply by Tom S., -
- 5 replies
- 327 views
Hi everyone, I've recently patched our install to v4.4.4, and now have a series of legacy notifications in ACP that generate template errors: There's one for each notification (about 9 in total), all run together in a single paragraph. I've tried the "something went wrong" fix in the Support section, but with no luck. Any suggestions before I open a support ticket? Kev
Last reply by Brainy S., -
- 0 replies
- 378 views
Does anyone have any tips on how to stylize my homepage like the Invision Community homepage? I've created some content that I think is pretty solid, but I'm not sure what steps I can take to make it look more aesthetic. The main thing I'm after is that each section has a unique background color. Click this to see my homepage and the IPS homepage, or just look at the screenshots below. I'm using IC P
Last reply by Hunter Lyons, -
- 2 replies
- 365 views
I would like to create a list of 1st names that cannot be used by new members. Can it be done?
Last reply by Bob Snow, -
- 3 followers
- 6 replies
- 325 views
Ideas for customization. Hello, I am a new user of Invision software, my forum is http://hifichile.cl and I have some questions, if you can help me, it will be great. How can I make a better forum? in terms of design. Since I want to improve the view you currently have, do you recommend any theme or choice of colors? Another doubt, is how I could run an ssl certificate within this. Greetings and thanks to those who respond.
Last reply by funkyto, -
- 1 follower
- 4 replies
- 306 views
So I am using CloudFlare for my DNS/caching, and it's working out great. However, when investigating a potential duplicate member issue my Mods and I discovered that many users were showing up under the same IP which resolves back to CloudFlare. So is CloudFlare messing with my user IP accuracy, and would this be a way to resolve it? https://support.cloudflare.com/hc/en-us/articles/200170916-Why-should-I-install-mod-cloudflare- Any advice/education is appreciated!
Last reply by Joy Rex, -
- 3 followers
- 6 replies
- 652 views
I'm doing a test conversion with XAMPP on my computer (localhost) and I notice the BBCode is not being converted (from vBulletin 4.2.2.) The BBCode is being displayed as plain text, like: [B]This is supposed to be bolded, but the BBCode shows up instead[/B] What's weird is if I click "edit" on a post with BBCode, then save it, it fixes everything. The same problem is occurring with line breaks/paragraphs. None of that shows until I edit and save the post.
Last reply by AaronP, -
- 1 follower
- 5 replies
- 247 views
I'm working on setting up the Downloads app on my site. I have the edit permissions for users set to 60 minutes, since I've had people abuse the edit feature in the past. However, I'd like to allow editing of files in the Downloads app indefinitely, or at least for a longer period of time. I have given a few people access to the Downloads app to help me with testing, and they've reported that they are not able to edit their files after a short period of time. Is there a way to allow users to have a longer edit window in Downloads, but have it be 60 minutes everywhere else? Thank you, ..Al
Last reply by bfarber,
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