Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.5k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Problems after migration
- Last reply by Marc,
23,008 topics in this forum
-
- 3 followers
- 7 replies
- 802 views
Good day folks, can anyone tell me if IP yes has the ability to store remote images? I am currently using Mike John's wonderful application: I do believe though that Mike may not be planning on continuing the version up on this. I was not sure if IP had the capacity to do this in core. Thanks for any feedback. John
Last reply by JohnCourt, -
- 3 followers
- 7 replies
- 321 views
Hi, I am having an issue with Google Authenticator. Started two days ago. It always worked great, but now it says I am entering an invalid code and locks me out of the ACP. It is also happening with the other administrators. I tried re-syncing the app's clock (Time Correction) and it worked, but today it is giving the same problem. Is there anyone else here facing the same issue? Maybe it is a connection issue between our server and Google's server? I have no idea on how to debug this. Thank you in advance, Gabriel.
Last reply by jair101, -
- 1 follower
- 5 replies
- 295 views
I've just received an email notification: In my language, that button reads 'Go to this Report'. Except it doesn't. That word in the end is a verb (an infinitive) but needs to be a noun. English happens to use the same word for both forms. So I need to do some troubleshooting. I can see that the language string is go_to_this_x, to which will be added another language string to create go_to_this_x %s. What I don't know is what that second language string is. Here's the relevant content from the email template: {$email->language->addToStack("go_to_this_x", FALSE, array( 'sprintf' => array( mb_strtolower( $email->language->addToStack( $repor…
Last reply by Meddysong, -
- 1 follower
- 2 replies
- 340 views
Does anybody know how to hide the language menu at the bottom of every page? This is for 4.4.6 Thanks
Last reply by Genestoy, -
- 1 follower
- 1 reply
- 315 views
I have a Pages database setup to display in 2 columns. While I have the main content of the database record displayed in the main column, I would like some of the additional fields of the record displayed in the second column, underneath what is already being displayed in the second column. I can't find the correct template to add this content in. Is this the correct way that I should be doing this, or is there another method?
Last reply by opentype, -
- 4 followers
- 13 replies
- 425 views
Would anyone know if their is an option to Delete the attachment along with the topic when deleting a topic, or is there an available plugin? Thanks
Last reply by opentype, -
- 2 followers
- 0 replies
- 297 views
How work the mobilenavbar and the menu https://youtu.be/hXCiLsPwjJg
Last reply by kmk, -
- 1 follower
- 0 replies
- 224 views
I think is useful is a member enter the forum page, additional al forums and theirs topics, on the sidebar show My Activity, or all my recent topics....how I can achieve something like that?
Last reply by kmk, -
- 2 followers
- 4 replies
- 288 views
hi, I can not add a screen to the file. Tried many options not working I will be grateful for the help Invision Community v4.4.6
Last reply by Daniel F, -
- 1 follower
- 2 replies
- 247 views
How can we communicate members of specific club ?
Last reply by Joel R, -
- 2 followers
- 0 replies
- 227 views
Can somebody reproduce the issue below? Create a block (calendar events or topic feed), untick "Show on all devices?" and unselect "Desktop". Save. The block is broken on mobile. It looks even worse if there is a customized background color. I use default theme with no customization on 4.4.6 (fresh install with no plugins or 3rd party apps). If someone can reproduce this, please submit a bug. I cannot as I have the issue on the localhost. Thank you!
Last reply by Sonya*, -
- 2 followers
- 2 replies
- 320 views
Hello, Is there a way I can add or embed a poll in a page? I would like to avoid creating a topic with a poll just for that. The best would be really to create a poll in an article in Pages. Any idea?
Last reply by kmk, -
- 2 followers
- 11 replies
- 336 views
Can someone tell me if they have problems embedding clubs after the update 4.4.6? In my forum, if I put a link to a club, embed the main page of the forum, but not the club. Embedding the forum topics I have no problems. Many Thanks.
Last reply by pequeno, -
- 1 reply
- 275 views
Hey all, Put simply, is there any way to export a list of members via JSON instead of via CSV? We are looking at a way to automatically pull member data from IPB for a separate application and we would need the data in JSON format to do so.
Last reply by Ryan Ashbrook, -
- 0 replies
- 264 views
I currently have Reputation enabled and people can give likes to posts. What I am looking for is like some sort of Reputation system that can me locked to one (or more) particular sub-forums. In our case a BST (Buy/Sell/Trade) forum to be able to let buyers give reputation to sellers. A score that is only shown on that BST forum and only can be given on that BST forum. I haven't found a plugin that does this. Maybe I am looking in the wrong place or maybe it's already possible with the IPS tools that come stock, but maybe I don't know how to use it like that. Could someone give me a suggestion?
Last reply by ChrisVanMeer, -
- 1 follower
- 7 replies
- 309 views
It is ahppening quite frequently.... thought of sharing with an example https://mechanical-engg.com/gallery/image/2525-injection-moulding-process/ when i shre this link it shows blank image I used facebook linter as well to clear cahe what can be the probable reasons n
Last reply by opentype, -
- 0 replies
- 259 views
Bonjour, je cherche sans succès les codes bb à ajouter à ma barre d’outils et je ne trouve pas, y at-il un autre code bb à ajouter? Je vous remercie par avance de votre réponse et vous souhaite une bonne journée. Cordialement.
Last reply by sousou, -
- 2 replies
- 278 views
Hi, Here is what i am trying to do : add in a custom template a link with the current connected user id in it : <a href="https://example.com/memberid">go to my link</a> Is there any way i could get the memberid from a simple variable and how would you write it ?
Last reply by Martin A., -
- 1 follower
- 5 replies
- 309 views
what could cause the 'File Storage' configuration to be reset happened the other day all setting were reset to a single local storage /upload directory but can't find out why/how any ideas?
Last reply by sound, -
- 2 followers
- 2 replies
- 373 views
hello reloaded the database from 5 days old back and your download screenshots are all missing Is their anyway to rebuild the content? thanks in advance
Last reply by Marianne dubouloz, -
- 3 followers
- 8 replies
- 417 views
Hi may be someone have an idea, we have swithced to the Elastic search while ago, when it was introduced to the IPB. At the begining we have trouble with CPU utilisation, but them it was resolved by the IPB team. Since them Elastic was running smooth and reliable Recently after uprade to 4.4.4 we got the trouble with cashing and switch to Redis from Memcache. After this we strarted having problems with Elasticsearch, since it starting to shutdown after 2-3 days with the error "OutOfMemory error Java heap space". There was no change in config of Elastic. We encreased the Max heap space to 24 GB, but this doesnt help. It just constantly consumes me…
Last reply by bfarber, -
- 1 reply
- 270 views
When I click on Members in the Activity tab on the primary navigation bar, the result is a search page instead of the list of members. Is this a bug or was this a change that I missed? If it is a but - how do I fix it?
Last reply by bfarber, -
- 0 replies
- 240 views
Greetings, in opinions section at our forum: https://www.audiostereo.pl/opinie_sprzet/ we cannot pick model name field as title. It results with generating link in a browser for each opinions with another field that we cannot set. In example below link consists of word "od znajomego" which is an user answer for a question in a field "Gdzie kupiłeś/aś oceniany sprzęt". This field is able also to be taken as a main title of this database. I need to change that (which I done but it causes problem as you will see further). It causes also a problem with this particular field which I selected as a title. Its content disappears. IPS Technical support s…
Last reply by wegorz23, -
- 1 follower
- 1 reply
- 249 views
I noticed this drop down when posting a blog post, but it is empty when i click on it, even though i have created a bunch of albums. Bellow the dropdown, it says: You can associate an album from the Gallery with this entry to display images alongside the entry content How does this work? It seems like i can show a gallery along with a blog post but how do i do this? Also, can it work the other way around to assign a blog post to a gallery?
Last reply by Joel R, -
- 3 replies
- 243 views
I know that there is not option for adding granularity to club permissions. What I would like to know is if there is a way to slightly modify one of the types. I would like to have an Open club, non-members can see content, but rather than being able to join without moderation, the club leader has to approve. The problem is that the closed type is the first level that has member control but there is no way to attract new members to it because they cannot see the content. Ideas? Plugin?
Last reply by Giray,