Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issues after moving installation
- Last reply by Marc,
23,018 topics in this forum
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- 1 follower
- 1 reply
- 241 views
Hello! How to make a window with a choice of language when entering the forum with remembering user cookies, is there such a plugin?
Last reply by Mark Round, -
- 5 replies
- 572 views
Hi folks, I've done this before, but can't seem to remember how, or find in the forum here... I've installed my forum at: www.mywebsite.com/forums/ but if I want to change it to: www.mywebsite.com/archive/ how would I do that? I can ftp all the directories and files to the new directory, but how do I tell Invision it's moved?? Apologies if I'm being daft here, just don't want to screw it up... Lenny
Last reply by Adriano Faria, -
- 1 follower
- 3 replies
- 305 views
Hi, I've used Invisionboard since the early 2000's and have used the advertisement block to put my adsense onto the forum and that's been fantastic But today I got an email from Google that there needs to be a padding of 30px above and below each ad I have no idea how to apply this - does anyone know?
Last reply by Lucas James, -
- 2 followers
- 5 replies
- 578 views
Hi all, I've migrated my MySQL database to it's own dedicated database server and want to point my website to the new location. I've attempted to edit the conf_global.php to the new location, but when I do I get a generic 500 error on my website. I have confirmed I am able to hit the database server just fine, and the migration worked without issue. Once I revert the settings back, everything works as normal.. any ideas? Was hoping this would be relatively simple. Thanks!
Last reply by bfarber, -
- 1 follower
- 7 replies
- 545 views
Hey all, I moved to another server that has installed Plesk. Since I moved and restored the files and the SQL with the new credentials in the conf_global.php, I have Error 500 without any log, or correctly explained what the issue is. Here's the page: Tried the suggested with the .htaccess file, which exists and via SQL to turn off the Friendly URLs, but nothing helps. When I try a new installation, it works. Should I try the new installation and then push the files from the backup?
Last reply by bfarber, -
- 2 replies
- 274 views
So whenever we try to upload an image to our forums in a topic, we seem to get an error (i'll post an image below). I have checked if any plugins/applications need to be updated but none are available. Any ideas where I can start searching for the problem to resolve it? Thank you.
Last reply by bfarber, -
- 1 follower
- 0 replies
- 227 views
My forums (I have two) send out daily digest emails and bulk emails Both aren't responsive though, so if someone posted a large image on the forums it sends out this image in the daily emails or bulk emails and it stretches beyond the readable screen on desktop On email the image is responsive but because it's such a large email it then shrinks all the text down to a totally unreadable size? Is there a way to set forum emails to go out in a responsive sizing?
Last reply by Sheffielder, -
- 1 follower
- 4 replies
- 344 views
so when I make a topic on my forum, I share the URL to the Topic to my community's FB page. When I do that the Social Card on FB only shows the Favicon image I provided in the ADMIN CP. How do I put a diffrent feature image on the link that I shared on the FB page?. Instead of the Favicon showing up everytime, I want a image related to the topic to show up and be clickable.
Last reply by SC36DC, -
- 0 replies
- 251 views
Hello. I want to have the last subjects created on my main page. So this is easily done with the stream subjet bloc. But using that one I only have the text of the subject, not the entire content. So I tried with streaming's message on a specific forum. This who mee the enitre new subjet perfectly with all the image and so one. But i also have all the answer that came to pollute my main page. 😫😫 Any idea to have the full new message show on the main page but NOT the answer related ?? Thanks a lot for your idea ! Florian
Last reply by Poseidon2, -
- 1 follower
- 2 replies
- 304 views
HI all. I am brand new in ICS 4.4 and I'd like to do one thing and I did not understood how : Create a activity stream item that show ALL the forum contenu and not only the headlines. Example : For the home of my site, I have a "Page" that show the full content of a subject. Here we can see the image and all the content. On this post there is a tag. This tag make it appear in an Activity stream item : THis i what i want..... BUT I'd loved to the at least the picture in that stream. How can I do ? Thank's in advance ! Florian
Last reply by Poseidon2, -
- 1 reply
- 302 views
Hello, I would like to avoid pages like this For example for the page "Change email address" I would rather have a page that requests the login & password and then it automatically redirects to the email change page https://www.site.com/login/?redirect=ref=https://site.com/settings/email/ Can't we do that ?
Last reply by Miss_B, -
- 5 replies
- 408 views
Hello! I’m interested in one important point, I recently noticed a useful thing on some IPS4 forums: when you select the RU language on the forum, you lose part of the English categories and only RU remains, and if you choose English, RU disappear and only English categories remain, where they communicate only in English, as if 2 different forums and databases, but the domain is the same and even the link is exactly the same, the question is how can this be implemented?
Last reply by Miss_B, -
- 4 replies
- 333 views
Hi everyone, Until recently, it has only been me who has needed to be aware of new registrations, as I monitor the members tab on a weekly basis. However, we have recently had a few new members come on board who are leading event promotion and welcoming of new members. The issue is I cannot find how to alert these people that new members have joined. Is it possible to send notifications to these people/group? Sorry if this is the wrong area for this topic, but I have been searching and haven't yet found a solution.
Last reply by Fosters, -
- 2 followers
- 17 replies
- 461 views
Hi there, I want to link people to buy my subscription plan on a listing page I created. Here is the listing page: https://www.breatheheavy.com/exhale/index.php?/exhale-plus/ Notice the pink button in the Exhale+ tier. What link should I use for that button? I want it to take them straight to the checkout page. Here's my subscriptions page (default page made by IPB): https://www.breatheheavy.com/exhale/index.php?/subscriptions/ It doesn't appear I can use the link it generates for that Join Now button that takes them to the checkout. Here's an example link with a key: https://www.breatheheavy.com/exhale/index.php?/subscriptions/3/&do=pur…
Last reply by Jordan Miller, -
- 1 follower
- 14 replies
- 1.2k views
Followed the steps to move 'gallery image' files over to amazon s3 storage. Many worked as expected, but around 20% the files no longer load/work. Tried clearing cache. All of them are in the same folder with same permissions. Any ideas? 😕 Thanks in advance.
Last reply by Donkerrood, -
- 8 replies
- 989 views
I've randomly started getting 504 timeouts attempting to access any part of my forum Admin Panel, increasing my PHP time outs to 300 I finally managed to login but it's extremely slow. I enabled slow log and it's reporting this, seems to be an issue fetching the news? script_filename = index.php [0x00007fa1bfe1e610] curl_exec() system/Http/Request/Curl.php:387 [0x00007fa1bfe1e570] _execute() system/Http/Request/Curl.php:422 [0x00007fa1bfe1e4a0] _executeAndFollowRedirects() system/Http/Request/Curl.php:298 [0x00007fa1bfe1e430] get() applications/core/extensions/core/Dashboard/LatestNews.php:68 [0x00007fa1bfe1e350] refreshNews() applications/core/extensions/core/D…
Last reply by twisted89, -
- 4 replies
- 297 views
I have looked for an addon, which would mandate that a user must be a member for x-amount of days before they can post in a specific forum and couldn't find one. Any ideas on this?
Last reply by jackflash, -
- 1 follower
- 3 replies
- 288 views
Is there a way to show subscriptions in a store, like products? I also don't understand the difference between subscriptions and products, it looks like by creating a product you can set it to act exactly as a subscription would - so what really differentiates these?
Last reply by opentype, -
- 0 replies
- 244 views
Hello, I finally got my forum updated and have now commerce. I have a couple of questions that I hope someone will be able to answer. When a member purchases a subscription, I don't get a confirmation e-mail from PayPal as I used to do when I used the subscription manager. How can I change that? Is it possible to remove the lines, so members don't have to put in their address, when they subscribe? One member did manage to subscribe without paying. Is there some loop whole I should be aware off? Thank you
Last reply by Majbritt_merged, -
- 1 follower
- 0 replies
- 230 views
Hi Guys - Many of my users, including myself, who use iOS devices must click / tap a link on my site twice for it to open. For example, when browsing the activity stream, if I tap on a topic nothing happens until I tap on it a second time. This drives my community nuts. Any idea what's going on?
Last reply by Chris027, -
- 2 followers
- 4 replies
- 369 views
Steps: • Through my host's cPanel I enabled LetsEncrypt successfully. • My site uses Cloudflare, so I also had to enable SSL in Cloudflare. • Now that that's finally all set up, I'm getting 2 new errors. _____/ FIRST I am unable to embed images in posts. If I paste an image link into the ckeditor, 1 of 2 things will happen, I don't know what causes it to be which one. 1) Returns an error at the bottom of the text editing area: Unable to embed image unknown error. 2) Returns the following at the bottom of the text editing area: Pasted as rich text. Paste as plain text instead Either way, the post will not include the image, just the link to it. _…
Last reply by Aramaech, -
- 5 replies
- 682 views
As an admin with full permissions I cannot change my primary group. The only option I have is Administrator. I have added Admin as my secondary in hopes it would allow me to change my primary but no success.
Last reply by Mark, -
- 1 follower
- 10 replies
- 431 views
Hey there, Is it possible to remove every member from whatever secondary group they may be in? I'm finding that if they join my subscription (ad free), they may still see ads because some belong to a secondary group they were placed in ages ago before this (as a result, they still see ads as a premium subscriber). Not sure what the best method is. Any help would be greatly appreciated!
Last reply by Jordan Miller, -
- 3 followers
- 9 replies
- 446 views
I would like to modify my Guest Sign Up Widget to only show the Facebook sign in option, but still keep all of my current sign in options (~5) on the regular sign in page. Does anyone know how I can comment out some of the options from appearing in the widget?
Last reply by SC36DC, -
- 0 replies
- 336 views
Hi, Is there any way I can reset all the profile photos of all Forum users, so that after that they update again? Because there are many profiles with broken photos as in the image below Kind Regards
Last reply by ThiagoRibeiro,