Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,397 topics in this forum
-
-
- 3 followers
- 3 replies
- 663 views
Hi! Since a couple of days, I am not able to promote to Twitter. My Twitter Social Promotion was suddenly logged out and I was retrieving: array ( 'errors' => array ( 0 => array ( 'code' => 32, 'message' => 'Could not authenticate you.', ), ), ) Now, after a couple of trials, I managed to unlink Twitter from promotion and re-link back again. Logged in in Twitter with my password and got a successful link. However, when I try to promote in twitter, I get the following data returned message: array ( 'errors' => array ( 0 => array ( 'message' => 'You currently have access to a subset o…
Last reply by Stuart Silvester, -
-
- 1 reply
- 554 views
Hello Everyone, I recently moved to a fully dedicated server for my site. I need to setup Cloudflare. Is there a tutorial anywhere showing how to setup Cloudflare correctly to work with Invision Community?
Last reply by nodle, -
-
- 1 follower
- 40 replies
- 1.8k views
Hi All, So my site was infected with an htaccess bug. I moved it to a new private server but it is not working correctly. I have updated my site access credentials in the client area. I have the ability to upgrade the PHP on the server to 8.1+ So if someone from Invision could look at the site for me and figure out what I need to do to get it upgraded and working again. Thank you in advance for the help. Jeff PS There is a big balloon event happening soon. We have used the follow feature heavily in the past for downloading updated map files for the pilots. So I need to get this working asap so I can work out the bugs before the event. I also ha…
Last reply by CaptJeff, -
-
-
- 2 followers
- 11 replies
- 773 views
I can only guess that this started with the last update but I am not sure. I have had an image set for the "application icon" since I moved to IPS 8 months ago and now suddenly it does not work. Any ideas before I go down a rabbit hole? Below are screenshots from my Admin CP and then from my phone.
Last reply by Jim M, -
-
-
- 1 follower
- 5 replies
- 518 views
I believe it's set to 1000px width max here, but on my site even when I increase the maximum to display at 2400x1600 with unlimited sizing to be saved, it's showing only 1200 width? Is there another setting somewhere else? Settings: Example, whitespace to the right of image. Image true dimensions are 5184 × 3456. Being displayed with a width of 1200 (see source below) Source rendered: <img class="ipsImage ipsImage_thumbnailed" data-fileid="11014" data-ratio="66.67" width="1200" alt="beatrice-ekenstierna-fj1o54hCnmQ-unsplash.thumb.jpg.cbe7f20e56f4299231df48dca888b8a9.jpg" data-src="//xxxxxxxxxxxx/monthly_2023_06/beatrice-ek…
Last reply by Clover13, -
-
-
- 3 followers
- 45 replies
- 2.6k views
Has anyone else encountered the error message, "Some of the source files for Invision Community have been modified"? Invision Community v4.7.11.1 This issue seems to occur quite regularly, almost on a daily basis. The source files in question are the ones I've attached to this post. I find myself having to replace these files each day. Although the files only total to about 15kb, they are causing some apps to encounter an HTTP ERROR 500 when attempting to execute a "POST" command. I will share a screenshot of the issue as soon as it occurs again. ips_bc7fe.zip
Last reply by Marc, -
-
-
- 3 followers
- 30 replies
- 1.6k views
A few weeks ago I started experiencing redirects on my site. I paid for MalCare and I don't seem to be having an issue on my main site anymore, but members of my forum have reported experiencing redirects, especially when clicking on the Messages button. Every other day I get a notification from MalCare saying my site has been hacked, when I check the report, it's always for the following 3 files on my forum: applications/core/interface/imageproxy/imageproxy.php) admin/upgrade/extractCic.php) applications/core/interface/task/web.php) When I check these files on the server, they are renamed something like this: imageproxy.php.bv3…
Last reply by SC36DC, -
-
-
- 3 replies
- 635 views
Hello, I deleted badges coming with 4.7.11, how can I restore them without re installing everything?
Last reply by marklcfc, -
-
It doesnt matter what we do, we just can't seem to get the AdSense policy centre to clear these alerts. We've given AdSense admin access so it should be able to see the hidden pages that are causing the errors and they're all from the same part of the forum. Just wondering if anyone had come across anything like this before? I can't see from the previous posts on here.
Last reply by Darren Lyons, -
-
- 2 followers
- 1 reply
- 482 views
I have 4.4.8 running on a RHEL7 server currently (PHP 7.2 and MySQL 5.6) and we're moving to a new server running RHEL9 with MySQL 8 and PHP 8.1 where I'm planning on installing the most recent release of Invision. Am I able to back up my DB and files and transfer them to the new server without having to go through multiple upgrade steps on the old server? Or can I only move over to an identical release?
Last reply by Randy Calvert, -
-
- 4 followers
- 13 replies
- 1k views
20 min ago tried to apply the newest patch but got this. The license key is not valid. Please contact account assistance. my license is valid, and it is on auto renewal.
Last reply by TDBF, -
-
-
- 3 followers
- 3 replies
- 536 views
Hi, Just went to download a new app and for some reason it believes we do not have an active licence which isn't the case. Error message below: When you click this it shows it is active until 1st August 2023 so can you please fix this so I can install then new application I'm looking to use please? Many Thanks
Last reply by Clover13, -
-
-
- 2 followers
- 9 replies
- 791 views
Hi, I used to get email notifications of new posts in my community, so I could respond immediately. I don't get those anymore. Where should I start to look to troubleshoot and resolve? Many thanks Russell
Last reply by galenb, -
-
-
- 2 followers
- 8 replies
- 604 views
I had my web host update the PHP, but when they did the site didn't load. They mention uploading "the latest files", but I have no idea of what they are and how to go about doing it. Assume I don't know anything about how these things work. It's a safe bet. These are the errors and the response from the host: [04-Jul-2023 10:02:05 UTC] PHP Fatal error: Uncaught Error: Call to undefined function IPS\get_magic_quotes_gpc() in /home/piperboats/public_html/system/Request/Request.php:117 Stack trace: #0 [internal function]: IPS\_Request->clean() #1 /home/piperboats/public_html/system/Request/Request.php(54): array_walk_recursive() …
Last reply by Marc, -
-
-
- 3 followers
- 8 replies
- 753 views
Hi all, I've just noticed that when sharing articles from pages to forums, the forum post at the top has the following script code visible in the text. {{if $formValue}} {$value} {{endif}} Any ideas what is causing this? Cheers Alex Using: v4.7.11.1
Last reply by Marc, -
-
When I download a file from Downloads that is stored on S3, the url that opens has the S3 bucket name as the url instead of my usual cdn domain name. I don’t recall seeing this before. Is it a bug? Sanitised example, downloading a PDF, the download works fine: https://s3.us-east-2.amazonaws.com/cdn.example.com/monthly_2023_06/Pilot(White)(NoWatermarks)_pdf.8cc51399999999999999988c74?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIAJ299999999999/20230701/us-east-2/s3/aws4_request&X-Amz-Date=20230701T162042Z&X-Amz-Expires=1200&X-Amz-SignedHeaders=host&response-content-disposition=attachment;%20filena…
Last reply by Marc, -
-
- 1 follower
- 8 replies
- 1.3k views
I just installed OpenSearch and stock 4.7.3 on my beta server. I created an index via command line on the server, then create a document in IPS. I see the index shows 1 document after this. My search turns up nothing. So I reindex via AdminCP. Then the index disappears. When I query for indices via command line, it isn't listed anymore. Anyone else see this?
Last reply by Sly_Ripper, -
-
-
- 2 followers
- 1 reply
- 441 views
My bad, tried logging into the board with one of my less-used computers - it had the wrong password. Now my admin account is locked for 30 minutes. Question: is there a way to unlock the account through FTP like Wordpress (it has a locked file system)? Any other way, or just wait it out. I know, next time I'll have a backup admin account, I don't. Thoughts? Thx.
Last reply by Marc, -
-
-
- 2 followers
- 4 replies
- 622 views
Hi! Every 3 hours, I can see in my PHP logs: Has anyone ever encountered this problem, and knows where it might be coming from? Its regularity (every 3 hours) makes me think of a task that cannot be completed. Thanks a lot! 🙏🏻
Last reply by Matt, -
-
- 1 reply
- 557 views
My members have gotten into a very bad habit of quoting EVERY time they reply to a post. So the topics are flooded with quotes now. It makes it very difficult to read through a thread now. How do I disable the quote function, or at least remove the button?
Last reply by Adriano Faria, -
- 1 reply
- 509 views
Good evening! Is there a way to edit the standard text message on /lostpassword/ ? I had to do something with it. Last spring our 13 year old community moved from the old domain to the new, but the previous owner of the forum didn't gave us access to his old database, so we had to start a new one from scratch. The old users had to register again, and we had to copy-paste all our topics. I posted an announcement of "the great moving" a week in advance, but we had some really old users who visit us very rare and they missed it. Some of them found us on our new domain, they registered and joined us. But the problem is: it seems that some of these "lost" users f…
Last reply by Firelord Azula, -
-
- 2 followers
- 12 replies
- 888 views
Hello I am writing to report an issue regarding duplicated member posts in my Invision Community forum. I have attached a screenshot for reference. Description of the Issue: For some unknown reason, member posts in my forum are getting duplicated. It appears that when a member submits a post, it is being replicated and displayed multiple times within the same thread. This issue persists even after disabling all plugins, and I am currently using the Dufflaut theme. System Information: Invision Community Version: 4.7.10 , PHP Version: 8.1.18 Steps Taken: I have attempted to troubleshoot the issue by disabling all plugins, but the duplicat…
Last reply by Marc, -
-
-
- 1 follower
- 3 replies
- 537 views
I have two outstanding tasks that need running. The que tasks keeps getting locked. When I try to unlock and run it manually, I get a message popup stating its starting the process but, the page refreshes and turns white. I thought it might be a PHP error, but there is nothing in the logs, and I'm currently on PHP 8.0.
Last reply by Marc, -
-
-
- 1 follower
- 1 reply
- 518 views
Hi, I recently upgraded from Invision Community 4.4 to version 4.7. I'm aware the old member ranks were supposed to be moved to a new field and accessible under a section called "Retained". I believe my conversion didn't complete properly because I'm getting site errors and don't see what others have in the screenshots on this forum. My Retained section looks like this: The one on the left is in the profile section and the one on the right is what I see when I edit the profile. I'm also getting an error when I attempt to view group members in the ACP (Members > Groups > clicking the number in the Members column). Here's the error I get, with…
Last reply by Marc, -
-
-
- 1 follower
- 4 replies
- 687 views
As it makes no sense to start using the “Support” app built into Invision Community Suite as it will be deprecated soon, I went ahead and disabled the app. Unfortunately, it doesn’t fully disable the app after all as you can see below. If you disable “Support”: “Support” related tasks continue to get run daily: supportAssignedReminder Sends a reminder email to staff members who have open support requests assigned to them. supportAutoresolve Marks old support requests as resolved. “Support” still shows up in the Menu Manager:
Last reply by Chris Anderson, -
-
Upcoming Events
-
Latest Blog Entries
-