media Posted Tuesday at 12:25 PM Share Posted Tuesday at 12:25 PM 20 min ago tried to apply the newest patch but got this. The license key is not valid. Please contact account assistance. my license is valid, and it is on auto renewal. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted Tuesday at 01:12 PM Share Posted Tuesday at 01:12 PM We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
media Posted Tuesday at 04:29 PM Author Share Posted Tuesday at 04:29 PM (edited) 3 hours ago, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Never mind I just tried to patch again and NO problem (Looks like something was wrong on your verification service on license but right now all good). Patch applied.... Thanks Edited Tuesday at 04:32 PM by media Link to comment Share on other sites More sharing options...
Jim M Posted Tuesday at 04:35 PM Share Posted Tuesday at 04:35 PM 5 minutes ago, media said: Never mind I just tried to patch again and NO problem (Looks like something was wrong on your verification service on license but right now all good). Patch applied.... Thanks Glad to hear it's all resolved. Might have been a temporary issue on our end or through the communication to our server. Link to comment Share on other sites More sharing options...
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