General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,367 topics in this forum
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- 1 follower
- 2 replies
- 278 views
How can I stop the forum icons from dimming? For example, below, the icon for the "Conferences" forum is dimmed.
Last reply by gigantor, -
- 1 follower
- 1 reply
- 219 views
Hi, how do I limit specific product category to specific member groups only.. I do see option in the product itself to show to the groups of my choice.. but I'd like to show the product category/product to everyone but only allow a specific member group to buy it.
Last reply by opentype, -
- 2 replies
- 288 views
Hi there, I upgraded and am anxious to get started with Zapier Beta. As instructed in the Community Enhancements section, I go to "My Apps" on Zapier, but IC is not to be found. Am I doing something wrong? Is there a way I need to "enable" participation in the Beta? Thank you!
Last reply by Nate Sheets, -
- 1 follower
- 5 replies
- 303 views
Maybe I am missing something but I don't see a button in the post editor that toggles between rich text and raw/HTML format? Can I add this somehow?
Last reply by Jim M, -
- 2 followers
- 8 replies
- 376 views
Good day everyone, I am trying to insert notes in some of custom pages I am building. I also need to insert nice CSS quotes when I post in my forum but I can't find a way to do it. I currently use the Quote option in CK Editor to make a sentence stand out, which is 'fine' but then I always see Quote next to the gray text, but it's not a quote that I am writing but a note. I would like to create notes to explain things better whenever I post, something like the attachment. Is there a way to do that? I want to create a similar style to quite certain text and make it stand out within reading Quote next to it. Wordpress' quotes work great and it only adds th…
Last reply by bfarber, -
- 1 follower
- 3 replies
- 359 views
I am hitting a roadblock upgrading my apps/plugins to 4.5 from 4.4 (already install). I do not want to delete the app (losing everything and rebuild again). When trying to download the file manually, there's no options for 4.5. Any way we can let manual upload to be transferred to marketplace? I'm stomped.
Last reply by Stuart Silvester, -
- 8 replies
- 1.7k views
Hi, I searched the community on these errors, and followed the advise mentioned. Sorry, there is a problem The page you are trying to access is not available to guests, but may be available if you sign in. Error code: 2S100/2 - Occurs when I log in as admin and as member [annoying.. 😞 ] Sorry, there is a problem The page you are trying to access is not available for your account. To configure who can access which areas of your site, go to Admin CP → System → Applications. And this one: Sorry, there is a problem The page you are trying to access is not available for your account. Error code: 2C349/2 I do not remember when this on occurred. …
Last reply by tinoky, -
- 1 follower
- 3 replies
- 583 views
... back to 4.4. Thanks
Last reply by Matt, -
Badge Icon
by svit- 1 follower
- 3 replies
- 343 views
Can I ask how to activate the badge icon as shown below? I am struggling to find it in the 4.5 ACP, I can see 'Group Icon' in the ACP Member Group Setting but this badge looks like a different element.
Last reply by Daniel F, -
- 1 reply
- 290 views
I see my site being indexed twice for the blog post with and without it... but i don't see cannoical url tag, Can someone please help ? thanks
Last reply by bfarber, -
- 2 replies
- 249 views
Is there a simple way to not display the mini gallery in the new Topic Summary? Having three empty place holders looks terrible and I'm tempted to disable the feature.
Last reply by GlenP, -
- 1 reply
- 558 views
is there way to auto assign a member a group upon registering depending what they put on registration form
Last reply by Adriano Faria, -
- 3 replies
- 298 views
I know very little about Font Awesome, I would be interested in knowing more about application of FA within the IPS ecosystem. I would specifically like to know if or how IPS is currently natively supporting FA in 4.5? I would enjoy having the ability to use the FA on various icons across my sites. From the little I know about FA in IPS is the below: Searching in Admin Panel gives zero search result on 'awesome' There is a 3rd party plugin to introduce icon in front of usernames There is a 3rd party plugin to include FA in forum icons FA are free in its basic icons package (?) - and I assume the above apps operate with the free package F…
Last reply by svit, -
- 5 replies
- 259 views
How do you add a fontawesome icon before a username in specific groups?
Last reply by Jerry Thomas, -
- 2 followers
- 5 replies
- 289 views
I notice that a theme I'm using was updated a few hours ago in the marketplace fixing some issues yet when I open the marketplace in the ACP and click on the updated file, I get this: I've run the support tool and it says everything is in the green - I've run the applications check for updates but still no mention of this updated theme. I can't download it because I'm told to do this through the ACP. It would be helpful if there was a 'check for installed updates' button so updates are recognised. Any help would be appreciated. With thanks
Last reply by Stuart Silvester, -
- 1 reply
- 222 views
Pretty much tried everything including reducing images, but the current scale is set in stone for me.
Last reply by bfarber, -
- 1 follower
- 1 reply
- 330 views
Hello, Is there any way we can hide the IP of the top management/root admin from other staff members? I believe there was an option in IPB 3 where the IP of the owner/admin was hidden even from other staff members without Admin CP access. Thank you.
Last reply by bfarber, -
- 1 follower
- 2 replies
- 418 views
Hi guys, I use the hosting part of Commerce, Is there an easy way to import cPanel hosting accounts in to commerce to manage them? Please let me know if this is possible.
Last reply by JR Network, -
- 2 replies
- 282 views
Moderator deleted some content which in the past I have successfully restored. I found the content in the logs but I don't seem to find an option of restoring it. Can someone help please?
Last reply by jfmakis, -
- 1 follower
- 3 replies
- 262 views
I could have sworn that I saw a setting in 4.5 that will change the thread title click behavior from first post to last post but I can't find it for the life of me now!! Can anyone direct me to it or was it canned in a later Beta?
Last reply by RocketStang, -
- 2 replies
- 259 views
Hi All, Just wondering if there is a way I can increase the timeout for AdminCP sessions? Or at least stop it from prompting to input the 2FA Code every time you login on the same device? I ticked the "Do not ask again for the rest of the session" checkbox, but the sessions seem to be quite short.
Last reply by Petru, -
- 1 reply
- 319 views
Is there a way to save a draft of a post? I have a feeling this function was available in some previous versions (?).
Last reply by bfarber, -
- 1 follower
- 8 replies
- 378 views
Hello, I managed to hide all content from a certain user. Now user changed his mind and wants to return to our community and wants to unhide his content. I cannot see UNhide all content options. Is there a way to do that. Thnaks in advance
Last reply by bfarber, -
- 1 follower
- 2 replies
- 283 views
On my site I am using CloudFlare for SSL, however on certain pages such as threads themselves, it shows not secure despite having the CloudFlare signature. On my homepage, though, it shows that the site is secure. Any ideas as to why this is happening? Thanks in advance for any help. 🙂 EDIT: Solved.
Last reply by OurWarPaint, -
- 1 follower
- 0 replies
- 225 views
How do you change the layout of the mini profiles? Can they be moved to above each post for instance? Or can the pips be removed, but the ranking stay?
Last reply by optrexnz,
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