Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.1k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Problem with SQL query that takes a long time to execute
- Last reply by TSP,
22,952 topics in this forum
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- 2 followers
- 12 replies
- 348 views
Maybe I am blind, but I can seem to find the options to allow myself or moderators to move a post? Can anyone enlighten me to where that is or how to activate it?
Last reply by JEFF MACK, -
- 3 replies
- 257 views
I have set up PP, Live. I can't see how I might have done anything wrong in there, seems pretty simple. But when it comes to buying something I get this error code Error code: 4X196/3 Not sure if that is PP being grumpy or something on my end. Any ideas?
Last reply by socceronly, -
Test Split
by Marius- 2 replies
- 283 views
There is no option for "merge" two posts.
Last reply by Jim M, -
- 1 follower
- 0 replies
- 239 views
Hi, I've just purchased IP. Content and can't see anyway of downloading/installing, any help appreciated?
Last reply by TIPF, -
- 0 replies
- 296 views
I am using version 4 and just looking for one adjustment, I'm sure it's something simple to adjust. I am looking to make the dropdown menus appear on hover instead of click. Any help would be greatly appreciated on where to go and what to change. Thanks!
Last reply by Adam Metzler, -
- 0 replies
- 251 views
On our board, certain threads never show under New Content even when there are new posts. They all seem to be threads with a lot of (>500) pages. Anyone else experiencing this?
Last reply by vbnautilus, -
- 0 replies
- 274 views
I've been searching the forums and document and can't find this. Is it possible to set it so all users user auto follow a database entry that they created? I'm using v4.0.2.
Last reply by JulieEEMarketing, -
- 5 replies
- 363 views
What the hell is going on? This happened out of nowhere.
Last reply by Jens C, -
- 1 reply
- 284 views
After upgrading from IPS 4rc7 to IPS 4.0.2, I found some problems: When I attempt to access the site, I always get something like the below code on the first load. Refreshing again reloads the site correctly. How can I go about debugging this? LogicException Object ( [message:protected] => [string:Exception:private] => [code:protected] => 0 [file:protected] => /mypath/www/test/applications/cms/sources/Records/Records.php [line:protected] => 918 [trace:Exception:private] => Array ( [0] => Array ( [file] => /mypath/www/test/applications/cms/sources/Theme/Theme.php(567) …
Last reply by Jens C, -
As it states, what is the best way to pin a POST to the top of a TOPIC? In 3.4 I used Best Answer. Now that is gone in 4.0. Question and answer forums act differently now. I don't want them to be sorted differently. I just want to highlight a post. See we have things like contests and things on my site and I always highlight the new contest in a long-running topic. That is just one example. Best Answer always worked for me in 3.4 except for the fact that I could not mark post #1, which was needed sometimes for the following pages (so post #1 was highlighted at the top of page #2, etc.). I see Post Highlights is an upcoming feature but it looks like it works like tagging,…
Last reply by chilihead, -
- 0 replies
- 285 views
Noticed yesterday the IP tool stopped working. When clicking on an IP the Google map would not show where the IP is from. How do I fix this?
Last reply by Fawk, -
- 1 reply
- 265 views
Creating a Forum topic for an article. Just curious how this should behave. Should comments stay only on the front page and the forum on the forum? They should stay separate or mirror one another?
Last reply by socceronly, -
- 3 replies
- 256 views
I know this might be in the wrong section but i don't know where else to put it. I paid for a plugin and I have a receipt and invoice number from paypal. Its off my card, yet marketplace says its still pending, one week later and still nothing.Really shocking. i would like to purchase another 3 x plugins worth 100 dollars , but I am to afraid I'll lose my money . I have made many payments from paypal , including IPB and its all been almost intstant.I have been given the run around.and would like to know why a 15 dollar payment is taking so looooooooooooooooooooooooong.
Last reply by socceronly, -
- 0 replies
- 397 views
Hello, We are planning on building a home page for our IPB4 forum. What we would like to do is have the home page on the root and the forum on a sub domain www.xxxxxxxxxxx.comforum.xxxxxxxxxxx.comWe are going to build a home page with html5 and pull in data from the forum. Is it easy to pull in the information from the forum to the home page under a different URL? Thanks
Last reply by b0re, -
- 1 reply
- 282 views
Hey guys, I have a few questions: 1. How can I rename the menu items - pages, calendar.. I cannot find a way to do it from applications, I can open the details but cannot chage it.. 2. How can I rename the blocks that I use to create a page - like topics, popular now, recent entries... 3. Also when I create a page it seems that the new entries from the forum lag a few minures before showing up on the page...? 4. How can I add a Pool on a Page? That's for now, thanks in advance
Last reply by steve00, -
- 1 reply
- 310 views
I know that the software is responsive but can i limit video size? because its so big on youtube videos and is hampering loading on large monitors.
Last reply by Dermot, -
- 1 follower
- 7 replies
- 377 views
In 3.x IP.Content, this would work: <if test="!$record['custom_field_id']"> In 4.x I see some stuff like "{{if $record->customFieldsForDisplay" or "$record->customFieldDisplayByKey", but I can't figure out how to test if there's anything in the field. Any ideas?
Last reply by -FP, -
- 2 followers
- 4 replies
- 297 views
When we quote a post that has a spoiler in it, the hidden content is no longer viewable in the quoted post. Is it supposed to work that way?
Last reply by Marius, -
- 1 reply
- 445 views
I'm trying to clean up my data tables, and I'd like to change the name of my database. Where do I find that setting for my IP Board?
Last reply by vbnautilus, -
- 1 follower
- 1 reply
- 283 views
The easy block manager allows the creation of customized topics blocks where I can set only one forum to feed the block. But if I set this block on a specific forum topics list, the block will be added to all forums topics list. How to set a customized block to be added only in a specific forum topics list?
Last reply by Joel R, -
- 3 replies
- 267 views
I want to make it easier to see between posts while reading the topic, it's too white and washed out for me at the moment so I just want to darken it down a touch. It's the part that is almost a container for the entire topic and flows inbetween each post. It looks bright white. I've changed every single colour in the editor for buttons, front end and text and none of them affect it.
Last reply by AutoItScript, -
- 1 reply
- 324 views
I just upgraded my live site to 4.0.2 and the editor is not showing. At all. I've cleared the cache of the browser as well, restarted the browser and tried other browsers. Problem persists even on other computers. See screenshot below. Also, on the index, the sidebar does not expand. Same attempts as above. Edit: I've fixed it by going through the ACP > System > Support and selecting "Something isn't working" which still let me type in my problem, "cache". It cleared the cache and fixed the above display error and the sidebar issue.
Last reply by Jim M, -
- 0 replies
- 238 views
On topic view I want to show Similar Content block. That's ok. But Similar Content is currently based on tags, not on title keywords. So my question is: is there a way to show latest or popular topics block only if Similar Content is empty?
Last reply by sobrenome, -
- 1 follower
- 0 replies
- 259 views
Trying to find a way to return a list of topics without replies.
Last reply by Ocean West, -
- 1 follower
- 1 reply
- 342 views
Hello..... I have just installed the IPB 4 Suite with gallery. I can upload a single file or many files at the same time. All well. But when the gallery want to save the pictures at the end its only save the same picture over and over again. This happens also when i upload a single file. If i dont stop it, it make hundreds of copies of the same image.... Any solution for this.... Eivind
Last reply by Sinistra Sensei,
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