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Holiday Closure, Support Availability Notice

Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 17.6k posts
    Miss_B
    No Access to Admin Panel – Need Help Creating New Admin Account
    Miss_B,

  1. How to disable message "IPS Support Account"

    kysil,
    • 0 replies
    • 274 views
    kysil
    kysil

  2. Google Index

    Lunars,
    • 3 replies
    • 431 views
    Gnuru
    Gnuru

  3. Change $action

    Stephane,
    • 0 replies
    • 248 views
    Stephane
    Stephane

  4. Icons missing after URL change

    b0re,
    • 1 reply
    • 342 views
    Jim M
    Jim M

  5. Commerce - Package Expiration Missing?

    RazorSEdge,
    • 5 replies
    • 330 views
    RazorSEdge
    RazorSEdge

  6. 3.4.8 Slow Posts

    Songstuff,
    • 6 replies
    • 373 views
    Nathan Explosion
    Nathan Explosion

  7. ALT Attribute

    Lunars,
    • 1 reply
    • 257 views
    Jim M
    Jim M

  8. https issues

    d9nut,
    • 6 replies
    • 370 views
    d9nut
    d9nut

  9. Youtube Template Tag

    sobrenome,
    • 13 replies
    • 372 views
    不中用
    不中用

  10. SQL Toolbox

    pisaldi,
    • 2 replies
    • 499 views
    pisaldi
    pisaldi

  11. Can the 4.0 editor do this:

    nylyon,
    • 6 replies
    • 300 views
    nylyon
    nylyon

  12. SAMPLE of editor issue

    nylyon,
    • 1 reply
    • 255 views
    nylyon
    nylyon

  13. Core Search Index - MyISAM or InnoDB?

    RevengeFNF,
    • 2 replies
    • 387 views
    RevengeFNF
    RevengeFNF

  14. Frequency of Profiles Sync

    LZDigital,
    • 0 replies
    • 252 views
    LZDigital
    LZDigital

  15. Css and JS links have duplicate index link inside

    Guest,
    • 2 replies
    • 292 views
    不中用
    不中用

  16. Styles and JS pointing to old domain after upgrade

    Greg Heafield,
    • 3 replies
    • 324 views
    Pinoy Biscuits
    Pinoy Biscuits

  17. How to check if URL file is Json

    Essential+,
    • 2 replies
    • 328 views
    LZDigital
    LZDigital

  18. Editor Quirk?

    nylyon,
    • 1 reply
    • 555 views
    不中用
    不中用

  19. Can't download files after installing 4.0.5.1

    Trues,
    • 7 replies
    • 660 views
    3DKiwi
    3DKiwi

  20. Private Message error

    Gert Vw,
    • 1 reply
    • 396 views
    sunrisecc
    sunrisecc

  21. Navigation bar - how to highlight tabs that are URL links to specific forums

    gfcguy,
    • 0 replies
    • 324 views
    gfcguy
    gfcguy

  22. Noob needs paid designer help

    nwachatter,
    • 1 reply
    • 286 views
    steve00
    steve00

  23. [4.05.1] Can't get install routine to start

    Pogue Moran,
    • 2 replies
    • 334 views
    Pogue Moran
    Pogue Moran

  24. How to retrieve only the member's name by $record->author()

    sobrenome,
    • 4 replies
    • 364 views
    Sammy Nicole
    Sammy Nicole

  25. New Content/Topic Notifications

    JEFF MACK,
    • 3 replies
    • 280 views
    JEFF MACK
    JEFF MACK