Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
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- 2 followers
- 6 replies
- 1.2k views
I can't fathom how any webhook would make any use of this even if I was sending webhooks to my own receiver. Seems like a lot of noise.
Last reply by Ocean West, -
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- 1 follower
- 1 reply
- 397 views
Hi To reproduce, have any file in downloads approved and available for download. Then upload a new version. Use a large enough file that you should be seeing the progress bar. Now notice that the progress bar doesn't work. My testing was done without any 3rd party apps, plugins or themes on version 4.7.7
Last reply by Marc, -
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- 2 followers
- 3 replies
- 845 views
Suddenly receiving a 500 error on one site after a server IP address change. Production site only, Dev site is fine... I can get into the Admin CP, but the site itself will not load. I have disabled all applications and plugins, and switched to default theme. Same issue. At a loss of what issue is considering dev site (on same server) is fine. Suggestions? This seems to be the predominate error in logs: Error: Class "IPS\Theme\Cache\class_core_front_global" not found (0) #0 /var/www/vhosts/website.com/httpdocs/system/Theme/Theme.php(951): eval() #1 /var/www/vhosts/website.com/httpdocs/system/Theme/Cache/Template.php(108): IPS\_Theme::overloadHooks() #…
Last reply by Marc, -
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- 1 follower
- 4 replies
- 484 views
I recently noticed the link to display a user’s images in the profile is now visible even though the user hasn’t uploaded any images. Is there a way to disable this link if there are no images?
Last reply by Chris027, -
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- 2 followers
- 3 replies
- 342 views
Hello, 🙂 Is it possible to receive an email when a new account is created ? Thank you, 🙂
Last reply by SecondSight, -
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- 2 followers
- 34 replies
- 2.2k views
Hello, I just got notified by someone on my site's Discord server that my site was down, they were waiting for it to come back online, and wanted to know when it was coming back. I told them that there was no planned downtime. So I go onto the site, and find "Licence Key Invalid", and that there was a problem with my licence key and I needed to check it. It also told me that my community was offline and I noticed all my plugins and applications were completely disabled as well. The nearest I can tell that it went down was sometime between 12:40 and 12:43 BST, today. Problem with that: My licence key is valid. I'm not sure why it said that it wasn't. I also don't…
Last reply by Tripp★, -
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- 1 follower
- 1 reply
- 328 views
Hello, how can i give a developer some sort of restricted development-access to the Admin CP? The job is to develop some new ads for the community. Thanks! Mike
Last reply by Jim M, -
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- 2 followers
- 4 replies
- 501 views
Is it possible to allow users only to include the city and state in the location field? We use it for our car registry and would prefer people not to post their precise address. I think there used to be plugins that did that, but none that I have seen are supported. Thank you, Steve
Last reply by Adriano Faria, -
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Hello, I would like to delete the signatures of all the members who have not returned to my community for the past 2 years or more. Is that possible to do?
Last reply by Marc, -
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- 3 followers
- 6 replies
- 943 views
I am just now getting some traffic to my site, but it is from pages that I have created and submitted the URL to Google Search Console. I've gone from practically no search engine presence to approximately 3,000 impressions a day in about a month. Again, all from manual submissions to the search console, but perhaps the sitemap has helped as well. However, most of the forum pages that I check through Google Search Console, they all show up as Discovered - Currently Not Indexed or just not found. I can submit them, but they are never indexed. I thought it was because the content may still be thin, but I can literally create a new page with thin content, submit that URL…
Last reply by Marc, -
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Hello, We found that alternative contacts are being abused, at least with use of PayPal. Scenario, Buyer A assigns alternative contact to his account to manage a product. Renewals of the product are being paid by alternative contact. Continues to use subscription based product until decides to get his money back. Opens charge-back in PayPal and at the moment such junk buyer is won because payer details do not match customer details on our end/customer card/acp. PayPal resolves such in favor of such junk buyer already second time where all other disputes filled on buyer's name are won by us. Any way to disable alternative contacts now?
Last reply by Marc, -
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- 2 followers
- 4 replies
- 498 views
When editing a members groups, the checkbox is not longer available.
Last reply by Marc, -
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- 2 followers
- 4 replies
- 441 views
If I enable Member can edit value then user will be allowed to change his own title. How to limit the permission for change of member title of every user only to admins?
Last reply by Marc, -
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- 2 followers
- 1 reply
- 569 views
Good evening, AdminCP states that there is an updated version for improved clubs enhancement; however, when I go to marketplace it states that "This resource is not currently available for purchased". Does anyone know why this message is appear or how I can purchase the updated version? Thank you
Last reply by Marc, -
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- 1 follower
- 4 replies
- 702 views
Hi everybody, Can you help me for this ? I don't understand how can I change template for a Sub-catagory database. In the template "Listing" I see {{foreach $category->children() as $cat}} {template="categoryRow" group="category_index" location="database" app="cms" params="$cat"} {{endforeach}} Then, the template "Category" is the same for "Sub-Category" ? But When I change the Category Template, the changes doesn't appear for Sub-category. Why ? See Categories See Sub-categories Thanks
Last reply by PersonalMode, -
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- 1 follower
- 1 reply
- 635 views
This doesn't happen on all image pages, but on some, cant figure out what is causing it. On 4.7.3 right now. TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given (0) #0 /home/blah/public_html/system/Dispatcher/Controller.php(118): IPS\gallery\modules\front\gallery\_view->manage() #1 /home/blah/public_html/system/Content/Controller.php(50): IPS\Dispatcher\_Controller->execute() #2 /home/blah/public_html/applications/gallery/modules/front/gallery/view.php(65): IPS\Content\_Controller->execute() #3 /home/blah/public_html/system/Dispatcher/Dispatcher.php(153): IPS\gallery\modules\front\gallery\_view->execute() #4 /home/bla…
Last reply by Stuart Silvester, -
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- 1 reply
- 576 views
for some reason theres no editor on my newly installed ipb forums. where to enable it?
Last reply by Jim M, -
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- 1 follower
- 14 replies
- 966 views
Hello, We are seeing an issue with the links provided in emails containing redirects that ultimately produce an error of "imperialgunners.com redirected you too many times." when opened. Here is an example of one of these links: https://imperialgunners.com/forums/index.php?app=core&module=system&controller=redirect&url=https://imperialgunners.com/forums/index.php?/messenger/10346/%26do=findComment%26comment=11764&key=6d66362e736d1102e13d241d8c9390cbf3fa44d27bfa45923404cbec8d7c933b&email=1&type=notification_new_private_message I do have an HTTP to SSL redirect in htaccess for the forums, but it didn't use to cause this problem. Pleas…
Last reply by SouthernCaliforniaGarrison, -
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- 5 replies
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hello, i can't get my forum 6.4.11 with php 7 to version 7.4 with php 8.1. 6.4 without extensions, standard design. PHP 7.4.33 is running, with PHP 8.1 white browser content without error message. Is there a solution for this, or can I upgrade the 6.4.11 version to 7.4 where PHP 7 is still running?
Last reply by Jim M, -
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- 25 replies
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hi i did the invision upgrade as soon as i clicked on start i get a white screen how can i fix it
Last reply by Jim M, -
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- 1 follower
- 3 replies
- 603 views
Hi there, I think it may be a DNS issue, but the website seems to be offline. (I'm on Cloud, so I can't really do anything to troubleshoot but simply report) Any advise?
Last reply by Jim M, -
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- 1 follower
- 2 replies
- 394 views
Just recently moved one of my forums to new hosting. Finally have a need to edit a plugin. After I make the edit and click Save in the admin console I get a 403 forbidden error. I assume this is a folder/file permissions issue. What permissions should they be set too. Is there a utility to set permissions? Board is on 4.77
Last reply by eliteone, -
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- 1 follower
- 4 replies
- 627 views
Hello, I have configured a calendar which shall import events from my webcal calendar fedd regularly. It is all configured like it is described here (see link). But there was only once the import into the invision calendar. Here are my questions now: How often will this be done? If it is done regularly, why are newly created events not shown in the calendar? Regards Björn
Last reply by Ryan Ashbrook, -
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- 1 follower
- 1 reply
- 529 views
How can I disable imagick because it keeps filling my disk space without a reason.
Last reply by Jim M, -
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- 2 followers
- 9 replies
- 803 views
Although I have a "Grade B" from Gtmetrix the forum is very slow. Also today it shows the error "This comment can no longer be edited. It may have been moved or deleted, or too much time may have passed since it was posted for it to be edited." In which direction should we investigate?
Last reply by Jim M, -