marklcfc Posted March 22, 2023 Posted March 22, 2023 When trying to upload photos I'm getting error messages that I've reached the limit even though I'm way off. Gives this error. Tried lots of different photo combinations with the same result, seems it thinks the limit is much lower than its set as.
Marc Posted March 22, 2023 Posted March 22, 2023 These can be affected by 3 different things. Either limits on your user group, limits on upload as a whole, or PHP limits. Have you checked all 3 of those items? If so, who are you logged in as when you are testing this? I can then take a look for you
marklcfc Posted March 22, 2023 Author Posted March 22, 2023 (edited) I'm logged in as admin and the limit hasn't been changed for a long time. and php limit Logged in and tried on the Invision account on my site too with the same error. Edited March 22, 2023 by marklcfc
Randy Calvert Posted March 22, 2023 Posted March 22, 2023 Go to domain.com/attachments. It sounds like you’re hitting the Total Max Storage limit, which is the current file you are uploading plus all previous uploads. https://invisioncommunity.com/attachments/ for example on this site.
marklcfc Posted March 22, 2023 Author Posted March 22, 2023 2 minutes ago, Randy Calvert said: Go to domain.com/attachments. It sounds like you’re hitting the Total Max Storage limit, which is the current file you are uploading plus all previous uploads. https://invisioncommunity.com/attachments/ for example on this site. I was hopeful for a moment then but I'm not close to the limit set
Jim M Posted March 22, 2023 Posted March 22, 2023 Are you a part of any other member group? Looks like 20KB is getting limited there for your content uploads but if it is 2000KB then you should be fine.
marklcfc Posted March 22, 2023 Author Posted March 22, 2023 2 hours ago, Jim M said: Are you a part of any other member group? Looks like 20KB is getting limited there for your content uploads but if it is 2000KB then you should be fine. No and like I said it happened on the Invision account too which is in a different group. Also tried it on a normal member and the exact same is happening
marklcfc Posted March 22, 2023 Author Posted March 22, 2023 (edited) I'm wondering whether its just these files that have the issue, I reduced the file size for them through the tinypng site. I just tested downloading some random google images and uploading them and they went through without error. Edited March 22, 2023 by marklcfc
Marc Posted March 23, 2023 Posted March 23, 2023 Before we continue any further, one more thing to check. Have you checked the space on your hosting?
marklcfc Posted March 23, 2023 Author Posted March 23, 2023 12 minutes ago, Marc Stridgen said: Before we continue any further, one more thing to check. Have you checked the space on your hosting? There is no issue there. But as mentioned for some reason other files downloaded worked, but this set of files I reduced in tinypng didn't.
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