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Randy Calvert

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  1. Randy Calvert's post in Fluid mode showing topics from protected forums was marked as the answer   
    Have you installed the latest patch inside of your ACP?  This was just fixed yesterday. 
  2. Randy Calvert's post in Email error in system log : can't fix it was marked as the answer   
    POP3 is related to retrieving email.  The only place that I know that uses INBOUND email is the support section of the commerce application.
    ACP > Commerce > Support > Settings
    There is a tab for Incoming Email.  Select it and correct the info there.

    Edit: Marc was faster than me! 😄 
  3. Randy Calvert's post in forum refresh if multiple tabs open was marked as the answer   
    I don't believe it's the forum software.  When I see this happen, it's because the browser has reclaimed memory.  It does not just happen on IPB, so if I was a bettin' man, I would say it was a function of the browser/OS and most likely a function of the browser trying to manage resource utilization.  
    Take a look at:
    https://support.google.com/chrome/thread/204546987/why-chrome-tabs-refresh-automatically-when-i-go-to-another-tab-and-how-do-i-stop-it?hl=en
    https://workspacetips.io/tips/chrome/how-to-stop-chrome-from-refreshing-your-tabs/
  4. Randy Calvert's post in How to change the email unsubscribe content was marked as the answer   
    You will want to edit your language pack.  
    ACP > Customization > Localization > Languages
    Click on "Translate".  The phrase "Prefer to stop receiving these emails?" is unsubscribe_blurb and "Unsubscribe here" is unsubscribe.  Search for those keys and replace with what you want.  You can also just search for the phrase instead of the key as well.  
  5. Randy Calvert's post in Only a nuisance or potential threat? was marked as the answer   
    You don’t really need to be worried about them “hacking” anything. If you’re worried about them crawling your site or if they’re taking up too much resources on your server… or if you see those IPs end up being spammers you can use a firewall of some kind to block their IP ranges. 
  6. Randy Calvert's post in Keep entire site private was marked as the answer   
    You can also use ACP - System - Applications
    Expand the system application and disable guest access to content discovery. 
  7. Randy Calvert's post in New Member Group? Want to moderate 2 posts before granting full access was marked as the answer   
    To change the default group for new members you can edit your conf_global.php. Details can be found in the following thread:
    You can then create a rule to promote users to the full user group once the required post count is reached. 

    The other thing you could do is just move all existing members into the new group and rename the existing one to something like Newbies. (Thats what I did so I did not have to edit any files from default values.)
  8. Randy Calvert's post in Contact Us settings was marked as the answer   
    Take a look at the reg_confirm_email and reg_confirm_email_desc language strings. They should let you change the message displayed in your screenshot. 
  9. Randy Calvert's post in Commerce>Support>Settings>Departments was marked as the answer   
    It will exist through the 4.x series but it will not exist in the 5.0 series.  So it’s up to you to decide if you want to use it for whatever time you remain in the 4.x versions. If you add it, just realize it will be gone later and you’ll have to figure out something else at that time. When you deal with the pain is up to you. 
  10. Randy Calvert's post in Copy Live-Content to Test-Platform was marked as the answer   
    Export your PRODDB.   Import it into a new database (DEVDB) Assign a mySQL username/password that only has access to the dev instance Copy the home folder of your prod site to the test instance (rsync or download everything and upload) On the dev instance, edit the conf_global.php file to update the mySQL info, and edit the board URL to reflect the correct URL of the test instance. This makes the assumption you're not using other external services such as Redis or Elasticsearch, etc.  I generally would not setup cron on the test instance in case other tasks such as commerce billing run on your prod instance that would potentially end up as duplicates.  
  11. Randy Calvert's post in Site Guidelines - where do they show up? was marked as the answer   
    You can add a link to it in your menu manager if you like. 🙂 
  12. Randy Calvert's post in Minimum content count to post - global setting? was marked as the answer   
    I don’t believe there is any sort of global setting for that.  Others can keep me honest though. 
  13. Randy Calvert's post in Outgoing email settings was marked as the answer   
    That is not an IPB issue. It’s how the mail client operates. IPS is using the “Sent On Behalf Of” feature of email protocol. This allows them to use their domain and email account without requiring setup of SPF/DKIM, etc. It also means they don’t have to get your domain approved to send email through AWS SES (which is not an easy/simple process).  

    So IPS cannot configure how they’re sending email without making every CiC go through a long and painful process that AWS may reject regardless.  

    Literally there is no configuration of the CiC email service. You either use it or you use your own mail sender. 

    In terms of SMTP, that’s a question for your SMTP provider.  You should pose the question to them as it’s outside of the IPB software. I would highly recommend against using free providers like Gmail, iCloud, Hotmail etc. You are likely to end up rate limited and will need to deal with application specific passwords since most of those services now require 2FA. 
  14. Randy Calvert's post in Registration emails was marked as the answer   
    I know for a fact that the CiC email is working as I have tested it with my own site. If it’s not working with another SMTP server you know works or the CIC server, have you considered this is a problem with your own email service?  Have you tried having email sent to new/different addresses?
    If CiC emails were not working, there would be a LOT of people posting about it here. 🙂 
  15. Randy Calvert's post in Google Indexing Removed Content was marked as the answer   
    Remember Google does not crawl your full site every day. It may not even crawl you at all daily. Even once it does it may take time for results to reflect. This is something that will just take time for them to fix. 

    You can submit requests via webmaster console to get them to remove certain pages/directories more quickly but that’s for you to do at Google not within IPB. 
  16. Randy Calvert's post in Locked Task: viewupdates was marked as the answer   
    Apply the optional patch in your ACP support section and then try again. 
  17. Randy Calvert's post in Invision Community V5 was marked as the answer   
    The whole premise for the changes that have been made so far has been to make sure the self hosted version remained viable.  IPS has committed that v5 will be available for self hosting. 

    In addition, regardless if you decide to move to v5 or not… v4 is going to be supported for quite a while. 
  18. Randy Calvert's post in [[Template core/front/global/userBar is throwing an error... was marked as the answer   
    Have you rebuilt the system cache from your ACP?  I sometimes have to do that after updating some plugins that modify the front end. 
  19. Randy Calvert's post in Sparkpost vs Integrated emails (cloud) was marked as the answer   
    Bounce management is done by the CiC environment because IPS can see the actual bounces. (One of the perks for the way it is deployed now.)
    If you use a third party service, bounce management is on you to figure out. There are some APIs written to interface with some various providers out there by third parties. 

    Regarding is it worth $20 for email coming from your site… only you can answer what the other company is doing for you. For example do they offer tracking opened emails?  Do they show CTR and other stats?  Can you use it to prove delivery of email?  If so, what’s the value of those things not in the core IPB system to you. 

    You are not required to use a third party service. As a result, if you do choose… it’s on you to evaluate what that provider does beyond what IPS does for you already and if there is enough value from it. 
  20. Randy Calvert's post in google search console errors was marked as the answer   
    The first is saying Google was specifically instructed not to cache that page. Which is the correct thing to do. Those pages (tags, profiles, etc) are low value pages. 

    For the second… The “Alternate Page with Proper Canonical Tag” status message in Google Search Console means that there are two versions of a page on your website having the same canonical URL. Google will simply exclude the duplicate version and index the main version of the page.
  21. Randy Calvert's post in Invision whitelist. was marked as the answer   
    IPS does not have a fixed set of IP addresses. They leverage Cloudfront which has a dynamic set of addresses. You would need to do any sort of ACL based on hostname and not IP address. 
  22. Randy Calvert's post in Facebook Privacy Policy URL was marked as the answer   
    If you’re using something like cloudflare or another WAF, it may be blocking the request as a bot or non-human traffic also. Something to consider/check. 
  23. Randy Calvert's post in Do I need to change my Google Analytics code snippet from UA to GA4 ? was marked as the answer   
    That's a question to pose to Google forums.  I personally switched to the recommended GA4 code to prevent potential dataloss.  It took all of a few minutes to update.  
  24. Randy Calvert's post in Is there a place I can download icalendar for U.S. Holidays? was marked as the answer   
    https://www.calendarlabs.com/ical-calendar/holidays/us-holidays-76/
  25. Randy Calvert's post in Issue with Forums for upgrading to IPS Community Suite 4.7.8 was marked as the answer   
    It looks like your FTP account does not have permission to override the file.  Either your file permissions are incorrect or the file is owned by the incorrect system user.  You might need to work with your hosting provider to either fix the permissions or ownership. 
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