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Marc

Invision Community Team
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Everything posted by Marc

  1. We used to have direct integration for instagram, however unfortunately meta was making it increasingly difficult to integrate with. I believe it actually requires business verification these days. It unfortunately therefore had to be replaced. You can now integrate using iframely, but there is no other method outside of this.
  2. This can only happen if. those details are incorrect or it cannot contact for whatever reason
  3. We need to work on it before deciding what the action is we need to take there :) I realise you're waiting for a fix
  4. There you go. Thats at least 1 3rd party dev who has said they can. So you just need your files
  5. I feel you are misunderstanding. Its an installation file essentially. Once its installed, that file itself doesn't exist. What exists after that point is the files it installed. If you have lost the installation files, we cant provide you with that. The same would happen if you were self-hosted. Once installed, only the files themselves it installed exist. You could grab those files yourself of course, but you couldnt get the tar file, even if you had full access. I can only say we can provide you with the files. What a developer can then do, would be down to that developer.
  6. You have uploaded the full folder, instead of uploading the folders contents
  7. You can add any tags you like within the admin CP
  8. To remove that, you would need customisation as mentioned. However the bug where it was showing an incorrect name was resolved in 5.0.20
  9. You cannot download the tar, whether on cloud or otherwise. The only person who can give you the tar file you installed from, is the author. When you install, the tar is unpacked and installed. Its not retained, regardless of where your site is located. You can get a backup of your site, including applications and plugins folders, on request at any time in support ticket. You have jumped to many conclusions there that are incorrect
  10. They have all been patched, even if the upgrader hasnt been run :)
  11. It isnt, however its still an open bug, and we are still in beta. You may have noticed, there was some urgency on getting out a release there with what is included :)
  12. Have you thought about using a club for this purpose?
  13. We're constantly monitoring these and amending as needed. However please do submit a ticket for these where needed
  14. Its a template hook in front>store>package to add things to the top of the page
  15. This would be in your group in Members->Groups in the admin CP. Edit your group, and take a look at the content tab
  16. Thank you for confirming
  17. Please could you ensure you add your IP address to that ticket
  18. We have not published a roadmap for a very long time. Whether self hosted, or otherwise. The reality here is that yes, self hosted accounts for a very small part of our business. This is not something in which we control, it is something in which the market controls. Gone are the days where people wish to manage their own servers, install their own software. This is very very widespread across the technology industry. Not only in community software, but pretty much all software. My comment above was not to dispel this, but more to point out that we have not stated we are removing it. In fact we have actively created a license type to try and make it a viable product.
  19. Please check again now.
  20. We have made some changes in this area. Please let us know if you have any further issues, with as much as you can.
  21. Content signal is indeed valid and added by cloudflare. Its not something you would be able to remove. If you are having issues, please feel free to open up a ticket.
  22. This is a common myth. We havent said this anywhere. In fact the classic license type was created specifically to try and ensure viability for self hosting
  23. Im very curious as to the use case here. You have more than 65k forums?

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