Good Morning

As always, Thank you for the support and guidance offered, it really is invaluable

One of my fellow admin has message me with a problem, and it turns out a few of our members are getting the same issue.

When they are logged into a laptop and a mobile phone at the same time, when they return to either they are automatically logged out of their account

The odd thing is that I am always logged in on both my mobile and work laptop with no issues

As above it is only impacting a handful of people, I just wondered if there were any possible solutions / reasons?

When they do this, how long is the period of time? Is it possible its a long while before they go back to the other device?

15 minutes ago, Marc said:

When they do this, how long is the period of time? Is it possible its a long while before they go back to the other device?

I will ask the question and come back to you