Phantom_OTIB

Looks good 👍🏼

I'll pass this onto the forum Thank you for your help

Good morning This morning I have had a number of users message to say they are getting the following error message. With a refresh it temporarily goes but soon returns again Grateful for any a please

The below is what shows for a 'Newbie' Looking at their profile in the Member View are of their account, when they were moved to "Banner", it shows them moving from "Member to Banned" That looks like they went straight to being a "Member" rather than being a "Newbie" - there is no mention of them being a 'Newbie' I am guessing I need to be looking at what group a newly registered person goes into, as it looks like they are going to step 2, rather than step 1. Is that something that I can correct please?

Thank you for the information @Jim M We already had the below set up, the user I mention posted twice (first posts) directly onto the forum last night without needing approval Uploading Attachment... Interestingly this morning, it has become apparent some words we have blocked in the filter have been getting through as well

Apologies for another question We have a user group called 'Newbies', this has always been a group people go into when they first create an account. We had an incident last night where a new poster registered etc, but was then able to post false and offensive claims about an employee of a Football Club. Is the below possible please? When someone first joins, they join the 'Newbie' group They are unable to send Personal Messages in this group Their first 3 post have to be approved before appearing After 5 posts they move from 'Newbie' to 'Member' Members are able to send Personal Messages I hate to say I have no idea how or where to start with the above, but would be grateful if all or some of it could be explained please

Bit of a picky request here, on our site our Rules etc and known as "Rules and Regulations" but the heading seems to be locked as "Site Guidelines" Is there anywhere "Site Guidelines" can be amended, as our policy isn't really a guideline, it is more a rule and a fact Any help or guidance would be greatly appreciated

Apologies for the delay in replying, bank holiday vacation time :-) I have had a look for this, when I search for alerts nothing is found, should I be searching under something else?

Thank you I am not sure we would ever use it again so not sure about buying an add on Does that mean we would have had a paid add on in the past to enable us to have done it?

We are looking to push our paid membership that we offer. I am sure in the past on V4 we had the ability to both message all registered users - the preference would be to get the message on the forum rather than via an email, as we are not sure how many actually read their emails. Also when we upgraded to V5 before the upgrade we put a message that appeared on the top of the page when someone logged in next I hate to say that I can't see how I can do either, I have searched various topics but to no joy. If the above is possible, I (we) would be very grateful for any assistance

Brilliant - Thank you, found what I was looking for and more

Just piggy backing on this topic @Jim M , is there anyway to hide the "Who's online" list completely? It doesn't show on our mobile version, but as we have hundreds of users online it takes up a lot of the page online. There is an option to see the "Full list" I guess if the list could be collapsed and only viewed if someone clicks on expand button it could help - maybe even just for admin

Sorry to keep on, I can't seem to find that area. This is the options we have

Thank you, I will have a look at the list Silly question, how do I go about installing V5?

As always Thank you for all the help and support we get for our forum. Sadly our all round knowledge isn't great but we can get by, the original owner changed jobs so we took it on One question I am puzzled about, I have read about V5 being released for well over a year now, but my forum is still on version 4.7.23. Should "we" be doing something to push through the upgrade to V5, or is it a case of being in a queue for it to be rolled out? Additionally, do we "have to" upgrade to V5, my concern is we may have to relearn things and potentially our current add ons may be lost Apologies if this is something very obvious but I am a bit lost as to what to do