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Looking for hints of advice to deal with "Inactive Members' Subscriptions"

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This may not be a question that needs answering by the support team, it could be that someone else has had a similar situation and can offer some tips?

I am currently going through our subscriptions list, we have had a push on some changes to our forum recently

As below we have 811 active members (OTIB Supporter) but also have 345 inactive accounts

image.png

When I have looked into the first page of the list many were previously members and didn't selected to auto renew and had simply forgotten to renew

Is there a way all 345 can be contacted easily? I note there is a "Re-issue invoice" button but it looks like I would have to manually do that for each person?

Is there a way of downloading the list to pass to our finance guy to chase up?

Ultimately I am looking for advice on how to prompt those 345, and the easiest way to do so?

I would be grateful for any assistance please?

  • Author

Anyone?

  • Community Expert

Unfortunately, there is no method within the software to do this at the present time. It may be worth a feedback post, stating out what you are trying to get and the detail you would like to see

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