Hello,

I think that there is a minor bug when subscribers are listed in adminCP in V5.

Periodically we prune the old data from expired subscriptions. AdminCP will provide a list of these for us, but as soon as we click to move to the second page it reverts to a general ‘all’ subscribers list.

This isn’t an urgent issue, but it makes it more difficult for us to delete old data. Just letting you know!

Simon

Please could you upgrade to the latest release and test this first of all? If you still have the same issue, please let us know

Ok - just upgraded to v5.0.19 this evening. I’m afraid that bug remains.

If I click on a list of 197 inactive subscribers. The first page is as expected. Page 2 reverts to a general list of all subscribers.

We accidentally deleted a couple of active subscribers when cleaning the data up before we realised (although managed to put it right)

Simon

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

On 7/7/2026 at 3:02 PM, 700newtons said:

Hello,

I think that there is a minor bug when subscribers are listed in adminCP in V5.

Periodically we prune the old data from expired subscriptions. AdminCP will provide a list of these for us, but as soon as we click to move to the second page it reverts to a general ‘all’ subscribers list.

This isn’t an urgent issue, but it makes it more difficult for us to delete old data. Just letting you know!

Simon

Hi @700newtons (Simon)

Apologies for messaging you, your post above is the only one that mentions an area that I have a problem with

Does THIS QUESTION make any sense? I am at a loss of what I can do with these entries?

I don't seem to be able to move them on or delete them

Hello @Phantom_OTIB ,

Can't you download a list of your whole membership to an excel spreadsheet and then filter out legitimate members by selecting the correct groups (so that just the inactive members remain). That's all I've got!

Simon

2 hours ago, 700newtons said:

Hello @Phantom_OTIB ,

Can't you download a list of your whole membership to an excel spreadsheet and then filter out legitimate members by selecting the correct groups (so that just the inactive members remain). That's all I've got!

Simon

Hi Simon

Thank you for reply.,I may be wrong but I don't believe we have the option to do this

It's possible I'm looking in the wrong place.

I guy who set up the forum originally moved on so not that experienced in the admin of it

15 hours ago, 700newtons said:

Hello @Phantom_OTIB ,

Can't you download a list of your whole membership to an excel spreadsheet and then filter out legitimate members by selecting the correct groups (so that just the inactive members remain). That's all I've got!

Simon

Do you have a topic open on this? If so, let me know so I can take a look and see whats happening with that

I’m not an expert with this - I’ll keep out of @Phantom_OTIB’s issue!

2 hours ago, Marc said:

Do you have a topic open on this? If so, let me know so I can take a look and see whats happening with that

Hi @Marc link in the post below

On 7/20/2026 at 4:31 PM, Phantom_OTIB said:

Hi @700newtons (Simon)

Apologies for messaging you, your post above is the only one that mentions an area that I have a problem with

Does THIS QUESTION make any sense? I am at a loss of what I can do with these entries?

I don't seem to be able to move them on or delete them

2 hours ago, 700newtons said:

I’m not an expert with this - I’ll keep out of @Phantom_OTIB’s issue!

Grateful for you responding @700newtons

Ah my confusion there. I thought it was a bug report you had open