Phantom_OTIB

Thank you All sorted

Thank you for the reply I hate to say, I don't have any knowledge of what "iframely" is

On our forum, we are able to copy and paste a URL from both Tiktok, and X into a post, and the original video or post shows on the forum Is there anyway we can do the same for Instagram? We share football highlights and incidents from different places, the two that embed are really useful, I just wondered if it could be extended or if there was something we can do our end to make it work? Thank you

I would like to echo the above sentiment As someone who was landed with the taking over of a very busy forum, the team at Invision have been invaluable to me on many occasions, but right now knowing we are in safe hands is very good to know.

Someone with next to zero tech knowledge here There is mention above about being on the "cloud", how would I check to see if my forum is? If it isn't what is the advantage or not of being on the cloud? We're on version 5.0.20

As per the title above We occasionally have to lock a thread if it goes onto a topic we have "banned" from our forum As a football forum we prohibit people from posting anything political, but the problem is that we could have a long thread with lots of decent posts etc, but towards the end veers off topic and people post about something else Our usual reaction is to lock the thread so nobody else can reply, but we are having issues where a moderator will post a message explaining why the thread has been locked, but then those people that took it off topic will respond with laughing emoticons etc I have been asked if there is a way that once a thread is locked we can prevent any new emoticons being added

Hello, We have the following error message showing up, I cleared the cache, but not sure if there is anything else I can do from my end?

As above please share away if you have any add ons to look at

I'm not 100% sure if Paypal or stripe, we are trying to move away from Paypal Thank you for the advice, I will make sure the team know to look out for this

Not sure if of any help, the forum www.otib.co.uk I help with has had a legal team look at it and our content will not be impacted, not sure it that helps?

Is there anywhere on here where I can view all the various add ons that are available please? I have seen some on here, but only because someone has shared a link to what they have created, I was wondering if there was a way of seeing what was available to me, as just from seeing a list I have seen add ons that I would not have thought of but could be of assistance Thank you

Good Afternoon We have a paid upgrade on our forum for an annual fee This morning I received two emails from a very disgruntled ex member who is now banned They had paid a year ago and selected to auto renew, but since then they broke site rules and have been banned from the forum The problem being as they are banned they are not able to log into their account and stop this auto renewal Is there a setting that needs to be made so that if someone is banned their upgrade is either automatically stopped at it's expiration or it ends at that moment I am wondering how many other banned users could have renewed without knowingly paid Grateful for any thoughts or advice on how best to proceed

Hi @Marc link in the post below Grateful for you responding @700newtons

Hi Simon Thank you for reply.,I may be wrong but I don't believe we have the option to do this It's possible I'm looking in the wrong place. I guy who set up the forum originally moved on so not that experienced in the admin of it

Anyone?

Hi @700newtons (Simon) Apologies for messaging you, your post above is the only one that mentions an area that I have a problem with Does THIS QUESTION make any sense? I am at a loss of what I can do with these entries? I don't seem to be able to move them on or delete them

I don't know if you did something @Marc but it has disappeared since this morning

This may not be a question that needs answering by the support team, it could be that someone else has had a similar situation and can offer some tips? I am currently going through our subscriptions list, we have had a push on some changes to our forum recently As below we have 811 active members (OTIB Supporter) but also have 345 inactive accounts When I have looked into the first page of the list many were previously members and didn't selected to auto renew and had simply forgotten to renew Is there a way all 345 can be contacted easily? I note there is a "Re-issue invoice" button but it looks like I would have to manually do that for each person? Is there a way of downloading the list to pass to our finance guy to chase up? Ultimately I am looking for advice on how to prompt those 345, and the easiest way to do so? I would be grateful for any assistance please?

Hi @Marc

We have a slight glitch in that we have a notification showing someone has requested to delete their account But when we click on the link that would normally list the details, the screen is blank - any advice please?

I will ask the question and come back to you

Good Morning As always, Thank you for the support and guidance offered, it really is invaluable One of my fellow admin has message me with a problem, and it turns out a few of our members are getting the same issue. When they are logged into a laptop and a mobile phone at the same time, when they return to either they are automatically logged out of their account The odd thing is that I am always logged in on both my mobile and work laptop with no issues As above it is only impacting a handful of people, I just wondered if there were any possible solutions / reasons?

Hi @Adriano Faria As per my post above, this is exactly what I need I have tried to create an account but it says I must have an IPS profile URL - I have no idea what that is, can you assist please?

A solution was posted on the last thread you created Mark Content As Read Via Forum Icons - Feature Support - Invision Community

As a football forum we have just added the "Upcoming Events" tab and added an RSS feed so we have the upcoming fixtures showing I was wondering if there is a way to change the heading from "Upcoming Events" to something of our choosing please? Additionally in each event it has the ability to add a "Cover photo" to the event, is there a way we can import the same picture into all upcoming events or do we need to upload individually? At the moment we have 47 events, and I don't have the will power to upload the below into each one As always "Thank you" for your help