Phantom_OTIB

As always Thank you for all the help and support we get for our forum. Sadly our all round knowledge isn't great but we can get by, the original owner changed jobs so we took it on One question I am puzzled about, I have read about V5 being released for well over a year now, but my forum is still on version 4.7.23. Should "we" be doing something to push through the upgrade to V5, or is it a case of being in a queue for it to be rolled out? Additionally, do we "have to" upgrade to V5, my concern is we may have to relearn things and potentially our current add ons may be lost Apologies if this is something very obvious but I am a bit lost as to what to do

Thank you @Cedric V very much appreciated

Hello We had a user on our forum who despite having previous warnings continued to post offensive comments to other members, eventually, after applying temporary restrictions we were left with no other choice than to ban a user. In the months since, they have reregistered under different names / emails / IP addresses, but they break cover and we ban them again... and again... Earlier this year the user wrote to us asking about GDPR and asked for their account to be deleted, which we did, we also replied explaining there were no records of them held now their account had been deleted. We have now received the below email from the same user again, and hate to say I am unsure of how to reply to them I have contacted all our mod team and they all say they have not made any contact with the user - our hunch is he is calling our bluff Would it be possible to have any advice / guidance on what we can reply please? .................................... Hi Everyone, A moderator has now explicitly stated to me that the forum uses “fingerprinting” / device identification to recognise users. On that basis, I am making a formal Subject Access Request under the UK GDPR, and I’m also asking you to confirm your position under PECR in relation to cookies and similar technologies UK GDPR — Subject Access Request (Article 15) Please provide a copy of all personal data you hold about me, including (but not limited to): A) Fingerprinting / device recognition Any device/browser fingerprint data held about me (even if stored or described internally as “device identifiers”, “security signals”, “risk scoring”, “probabilistic identifiers”, etc.) The specific attributes collected/derived (e.g., device/browser characteristics, configuration data, behavioural signals) and how they are combined/used Any unique identifiers generated from this data and how long they persist Whether this data is linked to my account directly, and if so how B) Logs and other identifiers IP address history and timestamps (login/activity logs) User-agent strings and device/OS/browser details captured Cookie IDs, session IDs, and any local storage or similar identifiers associated with my account/sessions C) Moderation / security / anti-abuse data Any moderation notes, flags, decisions, ban history (if applicable), anti-spam / anti-abuse outcomes, and any “risk scores” or classifications applied to my account/device D) Third parties and sharing The recipients or categories of recipients this data is shared with (including Invision/IPS services, spam defence providers, analytics providers, or any other third parties), and what data fields are shared with each E) Purposes, lawful basis, retention The purposes for processing each category of data The lawful basis relied upon for each purpose Retention periods (or clear criteria used to determine them) for fingerprinting/device data, IP logs, and related identifiers Please supply the above in a commonly used electronic format. If you need further information to verify my identity, please specify exactly what you require. UK GDPR requires you to respond without undue delay and in any event within one month of receipt of this request. PECR / transparency — cookies and “similar technologies” Given the moderator’s statement that fingerprinting is used, please confirm the following: A) Where is this fingerprinting disclosed to users (privacy notice and/or cookie/tech notice), in clear terms? B) Is fingerprinting used only for strictly necessary security/anti-abuse purposes, or also for analytics/measurement/other purposes? C) What consent mechanism is relied upon where fingerprinting (or any non-essential tracking) is not strictly necessary? D) Do any analytics or third-party scripts/cookies load before a user has made a consent choice? Please confirm your implementation. This follow-up is not a general complaint — it’s a request for specific information and copies of the personal data you hold about me, prompted by the moderator’s confirmation that fingerprinting is being used. Regards

Hello all, We have a subscription on our forum that entitles a user to upgrade for additional access and benefits on the forum I have noticed that we have a large number of lapsed members, so in discussion we are wondering how best to interact with these people. If is possible they no longer wish to subscribe but equally a number of people have said in the past that they simply didn't realise their membership had expired. In addition those that handle the finances requested we removed the option to renew by PayPal, and now to only use Stripe (which we have done) I have been asked; Can we have a list of lapsed members (including e-mail addresses), so we can invite them to return to the fold? Can we get a list of renewal dates for members currently paying by PayPal (so we can invite them to renew via Stripe when the time comes)? Additionally I wondered if there was way we could mass contact those members via the forum somehow, or if they need to be actioned one by one? Thank you in advance

Thank you so much, for the fast resolution Am very grateful

Good Morning There are problems with the forum I am admin on www.otib.co.uk and get the following, would anyone be able to advise / assist on how to resolve please? A configuration or server error has occurredEX3 Something went wrong. Please try again. SignatureDoesNotMatch: The request signature we calculated does not match the signature you provided. Check your secret access key and signing method. IPS\File\Exception: CANNOT_WRITE (3) #0 /var/www/html/107827/system/File/File.php(365): IPS\File\_Amazon->save() #1 /var/www/html/107827/system/Theme/Theme.php(5576): IPS\_File::create('core_Theme', '05e81b71abe4f22...', ' @media screen ...', 'css_built_0', false, NULL, false) #2 /var/www/html/107827/system/Theme/Theme.php(2718): IPS\_Theme::writeCss(Array) #3 /var/www/html/107827/system/Theme/Theme.php(652): IPS\_Theme->compileCss('core', 'global', 'responsive', 'responsive.css') #4 /var/www/html/107827/system/Dispatcher/Standard.php(57): IPS\_Theme->css('responsive.css', 'core', 'global') #5 /var/www/html/107827/system/Dispatcher/Admin.php(89): IPS\Dispatcher\_Standard::baseCss() #6 /var/www/html/107827/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Admin->init() #7 /var/www/html/107827/admin/index.php(13): IPS\_Dispatcher::i() #8 {main}