Marc
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Everything posted by Marc
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This is not a plugin. Its part of the main platform
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Problem with Registration Validation Email?
Marc replied to Eric Mattson1's topic in Technical Problems
Im seeing emails right up to 3:44 with validation emails that have been delivered, and also registration confirmation emails which would generally be sent out once validation has been done. If you have some specific examples I can certainly take a look at those -
We have an open bug report for this one 🙂 Thanks for reporting
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Why am I getting a Fix This message for Redis?
Marc replied to asigno's topic in Classic self-hosted technical help
As above 🙂 -
You could try the following. Please ensure you have done a FULL backup, and you are ready to revert if needed. Add the following to your conf_global.php in the 'sql_utf8mb4' => true, example <?php $INFO = array ( 'sql_host' => 'localhost', 'sql_database' => 'stuff', 'sql_user' => 'stuff', 'sql_port' => NULL, 'sql_socket' => NULL, 'sql_tbl_prefix' => NULL, 'sql_utf8mb4' => true, 'board_start' => 1677243260, 'installed' => true, 'base_url' => 'http://location', 'guest_group' => 2, 'member_group' => 3, 'admin_group' => 4, ); Then try to do the upgrade to the latest release, without doing the UTF8mb4 update
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Cant see anything obvious on there. Its a very very old release you are on at present unfortunately. Just looking at profile fields there, please check through those and ensure that you only have ones you need. I know thats one area that may break it
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Add temporary details to the notes in that area. You can remove them of course once Im done taking a look
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Do you have database access you can provide within your client area so I can take a quick look, as the above would indicate otherwise
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Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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What device are you using, so I can test on this end. Also, are you the only person having issues, or is this everyone?
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No need to tag. If its in the feedback area, we will always see it 🙂
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I would need a specific example please. You mention there have been all sorts of new posts, but note you would get notifications for new topics only if you subscribe to a forum
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Without seeing the issue in action, there isnt really any way we can advise on this occasion. I would advise the next time you see this, please dont fix and let us take a look
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Indeed. However the topic you quoted still was not in any way related to spam protection. It was a question about DDOS protection on the server hCaptcha can be used whether or not you have an active licence. As far as not liking them, I cant really help you there
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Check your database is using INNODB rather than myISAM and also that its using dynamic row type rather than compact
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The only way you would be able to do this at present would be to block every other country through spam prevention settings. There isnt a way in which to say "Only this country". To be honest, you would probably be best to restrict from your server, rather than from the software Its worth noting, you will likely lose members through doing this also. People who use VPNs for example, simply would no longer be able to visit.
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Consider switching to hCaptcha too, as mentioned
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Could you please provide an example username on your site, and an example item you believe you should have had notification on?
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Please post any bugs for version 5 on the preview community in the bug tracker. What you are seeing there is a bug, not something you want as a new feature. Im not entirely sure what you mean on the second part of this, to be honest, as many items tehre you are posting arent the person you ignored. It will ignore 'only' their post, not anything else
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Spotify would be another
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Merging exisiting account with Entra ID signins
Marc replied to Lars Davidsen's topic in General Questions
In the system itself, emails are unique. So any custom developed SSO should do this anyway, and anything in built such as OAuth login, will ask the user to log in with their account if its detecting to already exist. After which the 2 will be linked -
Error creating blocks using IP.Pages
Marc replied to Joey_M's topic in Classic self-hosted technical help
Glad to hear it 🙂 -
You would need to contact your hosting provider about the error there. "MySQL server has gone away" means the database is not responding to request from the software
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We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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We would need an example where you are having an issue on your site, if this is the case.
