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Vimeo embedded video metadata error

Featured Replies

Hi

I have an error with my forum that the videos from Vimeo and not showing up correctly. 8 times out of 10 they show up correctly as a windows where you can click a play button and watch the video. Regular deal.

But in some cases the embedmed shows up as external link with and image included (see the image below).
image.png

But it should be shown as a videofile
image.png

Is there a way in Invision Community to update metadata to Vimeo or external links - similarly to Facebook sharing debugger (https://developers.facebook.com/tools/debug/)
At the moment the solution has been that I reupload the video, because the metadata for that specific link is now set and will not update.

This a reoccuring thing and we would like to solve this once and for all.

Thank you!

  • Community Expert

As they are an oembed endpoint, they would show up however vimeo themselves show it within that endpoint. I suspect it is likely the settings on the video itself

  • Author

Okay - so I should contact Vimeo for that?

Same link but sometimes if we use it in forum before the upload is compete in Vimeo, then it will show up as a rich hyperlink.
But if the upload is complete then it will show up as embedded video.

I'm not the one uploading those videos - so I'm solving this on the behalf of my team but it's a reaccuring problem, so we'll need some kind of solution.

  • Community Expert

Yes, it would be vimeo

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