borangeatx Posted March 18, 2023 Share Posted March 18, 2023 Hey guys, was hoping I could get some help. I cannot access my admincp after I disabled several login groups via the admincp settings. I was getting bombarded with spam and tried to disable all groups from logging in. I think I did this a little too successfully as now I cannot login as an admin. At one point I tried to disable login from one group and it gave me a message that I couldn't disable that group because it wouldn't allow an administrator to login. Hope this makes a little bit of sense. I was wondering if I can change something in the database table that would allow me to login as an admin to the admincp or if there was another option for resolving this. Many thanks for all the assistance in advance! Link to comment Share on other sites More sharing options...
Jim M Posted March 18, 2023 Share Posted March 18, 2023 3 hours ago, borangeatx said: I cannot access my admincp after I disabled several login groups via the admincp settings. Could you please clarify what you did to accomplish the above? Link to comment Share on other sites More sharing options...
borangeatx Posted March 18, 2023 Author Share Posted March 18, 2023 Logged in and went to settings and I believe under user groups I toggled the "enabled" to "disable" If I were able to login I could tell you exactly what I did 🙂 Any ideas? I can login to front end but when trying to access admin area I get this message: The display name, email address or password was incorrect. Please try again (make sure your caps lock is off). Link to comment Share on other sites More sharing options...
Jim M Posted March 18, 2023 Share Posted March 18, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
borangeatx Posted March 18, 2023 Author Share Posted March 18, 2023 Done, Jim. Appreciate the help! Link to comment Share on other sites More sharing options...
Jim M Posted March 18, 2023 Share Posted March 18, 2023 Unfortunately, the credentials were incorrect. Please verify and update credentials. Link to comment Share on other sites More sharing options...
borangeatx Posted March 18, 2023 Author Share Posted March 18, 2023 Done and done! Thanks Jim for the help Link to comment Share on other sites More sharing options...
Jim M Posted March 19, 2023 Share Posted March 19, 2023 I'm afraid, the login is still invalid. Please ensure that these are verified prior to providing. Thanks. Link to comment Share on other sites More sharing options...
borangeatx Posted March 19, 2023 Author Share Posted March 19, 2023 Jim, those are the current credentials to login. I am also receiving emails from members that they are unable to login. Basically once you are logged out on the site it appears you cannot get back in. is there anything I can do in the database tables to allow logins etc or hep remedy this? Link to comment Share on other sites More sharing options...
borangeatx Posted March 19, 2023 Author Share Posted March 19, 2023 I believe the issue may be related to these settings? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 20, 2023 Share Posted March 20, 2023 You appear to be on quite an old release there. I would advise on reverting to the backup taken before this first of all, just to get yourself back online. if you did want to try something else, you could switch "login_enabled" to 1 for the standard login handler there, then reset your password on the front end. Note however that this would be at your own risk Link to comment Share on other sites More sharing options...
borangeatx Posted March 21, 2023 Author Share Posted March 21, 2023 (edited) Is there a way to disable new registrations after I restore from a functional databse backup? I need to perform the upgrades to IPS and change my hosting (biggest reason I haven't upgraded yet is because the dedicated server I am on is older and will nto upgrade cPanel or php version past 7.3). I would still like existing users to be able to login but just not new registrations temporarily. What a mess. Thanks for any help you can provide, guys. Edited March 21, 2023 by borangeatx Link to comment Share on other sites More sharing options...
Randy Calvert Posted March 21, 2023 Share Posted March 21, 2023 This post was recognized by Marc Stridgen! Randy Calvert was awarded the badge 'Helpful' and 5 points. ACP > System > Settings > Login & Registration. Click on the registration tab. For each registration method, make sure "Allow New Registrations" is set to no. borangeatx 1 Link to comment Share on other sites More sharing options...
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