Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- "This theme file could not be saved"?
- Last reply by Jim M,
22,928 topics in this forum
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- 1 follower
- 1 reply
- 275 views
Our users are reported that the site is becoming a bit laggy at times and I've noticed it myself since the upgraded to to 4.1.3.2, I've also noticed here that when typing within the editor, it lags for a second and then catches up. Doesn't always happen fairly random. On both it can happen when browsing and scrolling up and down, it "could" be PC related, it could be browser related, it could be notifcation related - however, I was just curious if anyone has experienced something similar since the most recent update (4.1.2 / 4.1.3)
Last reply by PalmTalk, -
- 1 reply
- 253 views
I've had a ticket open for 3 days with NO help. Pretty awful customer service. Ticket number: 932624 Since my upgrade, my gallery has stopped working, the URL to the images are this: http://www.DOMAIN.com/forum/http://www.DOMAIN.com/forum/uploads/gallery/monthly_2015_11/large.Screenshot_2015-11-01-17-05-34_%281%29.JPG.3bca3b718a9338c5135b244077515c0e.JPG As you can see, it's putting an additional part of the URL at the beginning. Also, subscriptions have gone in this, how do I get them back? I see 1 reference to it being part of Nexus on the website, but then it's called commerce else where. What do I need to do for this to work?
Last reply by PalmTalk, -
- 1 reply
- 283 views
4.1 seems unable to handle this file when uploading to a forum post on my community. It is 4.7MB but I can upload larger files. When uploading to the gallery, it goes through the uplaod process then brings up a blank window, you click the cross to find the image is not there. Any ideas please? Thank you. Also, on here, when viewing in the light box, the orientation is wrong? Should it not show as it is posted? EDIT: I opened the image in paint and saved as a .jpg and it then inserts:
Last reply by Gimpymoo, -
- 1 follower
- 0 replies
- 268 views
So while I've been waiting for someone from IPS to reply to this bug report, I was wondering, is there a way to manually kick off the upgrade tasks that run after an upgrade from 3.4 to re-run them?
Last reply by CheersnGears, -
- 7 replies
- 301 views
I was just wondering if there are any other steps to take to ensure that BBCode works right, I moved a site over from 3.4 to 4.0 and then 4.1 and I've noticed the BBCode in the forum text and on the pages isn't being parsed and is showing up as entered. Am I missing a step or was there something I should have done during the update (or maybe a mod) to get it to work? Thanks to anyone that can help!
Last reply by Ivan Wangsa, -
- 0 replies
- 265 views
Fresh install, no plugins. Enter a message and save. Then go to add a reply, it does not save. Checked permissions for replies, all good, flood control off. Tried it in Chrome, Firefox, Safari all the same. Any ideas?
Last reply by wmarcy, -
- 2 followers
- 2 replies
- 244 views
I'd like to create a database for stories, many of which will have multiple chapters. Is there any way to either: 1) allow writers to easily insert a page break for new chapters -or- 2) set up the database so writers can add chapters, perhaps by linked records? I greatly appreciate any advice, ideas, or suggestions you can offer.
Last reply by PrettyPixels, -
- 4 replies
- 313 views
I'm reposting because it has not been answered and still hoping to get a response that can help me. The site told me to set up a subdomain for IPS temporarily and go from there. I am trying to find a way to set my domain that I purchased from Google Domains on my IPS Forum. Please tell me if I need to supply more information and please provide a response! Anything can help!
Last reply by Christian Weghorst, -
- 1 follower
- 1 reply
- 210 views
I really like the idea of the Activity Streams, so I thought I'd make a custom Activity Stream here to test it out - I always want to know what's new with Marketplace items, so I created a stream based around that: Showing files in Utilities and Stats, Developer Resources, Member Extensions, Staff Extensions, Fields, Social Experience, Multimedia, Bridges and Integration, Commerce and Blocks and Widgets posted since my last visit. Thing is, I've had it running for a week+ now, and every time I visit, it says there is nothing new - I checked, and there have been new items added to the Marketplace within the last week, so obviously I have something set incorrectly…
Last reply by Joy Rex, -
- 0 replies
- 273 views
well i had this working fine on old board but since upgrade my paypal donate link is missing where can i turn on the html for sigs and posts?
Last reply by mac Spaulding, -
- 1 follower
- 11 replies
- 377 views
I have v4.3.1.2 installed, and youtube doesn't seem to embed. https://youtu.be/lU-jR0wc1nY https://www.youtube.com/watch?v=lU-jR0wc1nY ... and it won't do for me here .... unless I'm doing something wrong? Is anyone able to tell me how it will embed, please?
Last reply by Cosmic, -
- 1 reply
- 289 views
I've just discovered that if you put a carriage return, a new line after a youtube url to a video, the videos display just fine. Hope that helps!
Last reply by John_C, -
- 2 replies
- 222 views
I have mostly successfull converted a vbulletin 4 to IPS 3. The only problem I have found so far is that each blog entry is duplicated as a blog comment. So for each blog the first comment is a copy of the blog entry itself. I have tried to rerun the converter several times, but it does the same each time. Is there a simple way I can just delete the first comment for each blog entry? Or some other fix for that error?
Last reply by alfanexus, -
- 3 replies
- 342 views
I have a Gallery setup and need to know how to find the image urls, so I can use it in Portal Blocks etc. Right now I am using some 3rd party website to upload my images and the use the link URL to display images in my Portal Blocks So... how do I use my IPB gallery to display the image link.. or is this not possible?
Last reply by HippieDude, -
- 6 replies
- 407 views
I've found several old IP4 topics that were in the beta, feedback, and bug report (closed) areas. I'm not sure if any of them in those areas seemed appropriate to comment in still so I'm making a new topic. I need to include an external file in our template like I did in IP3. From what I can gather the code is {{insert='/home/username/public_html/domain/external-file.txt'}} But that's not working. Any ideas? I read one comment that might indicate the file has to be in the IP installations folder rather then in another location on our site but nobody confirmed. I hope that's not the case. Thanks!
Last reply by JLS, -
- 1 reply
- 225 views
I have to admit i am not the best when it comes to htaccess configuration, so please help me solve the issue i am facing. Invision board is not the only application on my domain. The forum is located in domain.com/forums directory I have another app located in domain.com/app The app is trying to access a page in domain.com/app/admin/index.php?controller=xml_feeds&action=manual_import&feed=somefeed This page is redirecting always to the forum error page. In the root domain, i have put the following htaccess file content but it's not working. <IfModule mod_rewrite.c> Options -MultiViews RewriteEngine On RewriteRul…
Last reply by ipbfuck, -
- 1 follower
- 4 replies
- 532 views
Hi, ive just moved my site to IPS and still learning how to use IPS. there are a few items I would like to know if it's possible to do with IPS. 1. How to show last post info in IPS 4 on topics so that users can jump straight to last post 2. How to show a Facebook like module and feed. Doesn't seem like there is any Facebook plugins in marketplace for IPS 4? 3. How do I hide from guests attachments and links and so only logged in members can see. I used this on my last forum so that users sign up more so that they can see the images etc
Last reply by jp, -
- 16 replies
- 518 views
Hello there, I bought a server on OVH.pl 2 years ago and its localisation is in France. So far everything worked properly, but now my forum (invisionpowerboard) doesn't work. It doesn't accept my licence code. My website is www.sport.traderzy.pl. Do you have any ideas how to resolve this situation? Should I look for another server provder? My server allow the software to make Outbound connections on Ports 80 and 443. I checked my port and the service is enabled ports 80 and 443 for outgoing calls and connects to the server specified by the software forum. Can you help me? How can I introduce licence code? This situation last 2 days and I lost my users...
Last reply by -FP, -
Hi All, Made the mistake of updating to v4.1.3.2 yesturday. Now I cannot access a users profile from ACP without getting; A configuration or server error has occurred EX2048 Something went wrong. Please try again. I need to access users profiles in order to activate...therefore can I ask, does anyone have a solution? Many Thanks Ian
Last reply by Adlago, -
- 1 follower
- 4 replies
- 263 views
I enabled friendly URLs in search engine optimizations and now I'm getting a configuration error in systems tab. Everything else is fine but I cannot access any category or sub-category in systems because of it. I'm unable to revert it as well. Logs <?php exit; ?> Sun, 18 Oct 2015 01:45:10 +0000 (Severity: 2) ---- - https://----/admin/?adsess=2614ba3df5a1de2abc68fc935058f9c0&app=core&module=overview&controller=dashboard OutOfRangeException 0: #0 /home/----/public_html/init.php(432) : eval()'d code(21): IPS\Http\_Url->getFriendlyUrlData() #1 /home/----/public_html/applications/core/extensions/core/Dashboard/AdminNotes.php(46): IPS\Helpe…
Last reply by MrNegin, -
- 0 replies
- 216 views
I would like to have an automatic & public profile field which shows which skin members are using which will change if they change the skin Does anybody know if this is possible using custom profile fields?
Last reply by Greg W, -
- 5 replies
- 429 views
Hi there, Last week i started my own forum with a nulled version, me and the members are so happy with ipboard that we decided to buy the software here from Invision power. But now is my question i already got 430 members and i already got 386 messages.. and i do not want to lose this.. I know i should not have started with this nulled version but i first wanted to now how it whas, but i do not want to lose everything.. Is there a way to install all the bought sofware and not to lose my mebers and topics, downloads and gallery photos? I bought, IP.Board, IP.Content, IP.Gallery, IP.Downloads, and IP.Calendar. I hope that someone can help me w…
Last reply by SaltyBart, -
- 1 follower
- 0 replies
- 265 views
On 4.0 I forced plain text and had complaints they couldn't paste in tables. In 4.1 I left it with the new remove formatting popup but I'm getting these kind of posts where the divs are setting a bigger width
Last reply by Day_, -
- 4 replies
- 245 views
I am getting this error : [[Template core/front/global/utilitiesMenu does not exist. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] but I cant find utilitiesMenu to fix it !
Last reply by thomasdw, -
- 10 replies
- 421 views
Once I upgrade my version comes out everywhere in the above field the following message: [[Template core/front/global/utilitiesMenu does not exist. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] http://nauka.bg/forum/ What to do to remove it?
Last reply by sound,