Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 2 replies
- 208 views
The most active blog today is showing on 11th position... and rest blogs where has been no post are showing above,,,, I wonder how the blogs are listed in blogs index page Regards Saurabh
Last reply by Saurabh Jain, -
- 3 replies
- 654 views
Random people keep getting this error on my forums and I am unsure why. I've cleared all IP bans to rule that issue out leaving me unsure what else it could be.
Last reply by Mark H, -
- 3 replies
- 313 views
Hi I'm new to Invisionpower & just set up my first community under the Community on Cloud package. I thought it was all hosted for me & therefore updates etc would be taken care of ... as I didn't need to install anything to start it. But I'm getting a big red message at saying - Version 4.1.3.2 of the IPS Community Suite is now available. This includes a security patch and we recommend you upgrade as soon as possible. This is also been shown to the members when they log on. When I click the link to update - it then tells me to download, extract then upload to my server! Any help or tips with this please? Thanks
Last reply by Greg W, -
- 1 reply
- 305 views
Hey, I would like for IPBoard to send a second email of my liking to the sign up (and verified) user! How can I achieve that? Hack the code? Is there a way to set up a logic to send an extra mail upon verification of the sign up? Thanks!
Last reply by prupdated, -
- 7 replies
- 371 views
I want to show a link to the forum guideline & privacy in my signature without using an external URL. I choose "display the default page" in my System -> Settings -> Terms & Privacy Policy. What´s the easiest way to achive that?
Last reply by Workbase, -
- 4 replies
- 569 views
anyway to set up a pages database so guests can submit a form (app) but cant view others without the link? wish there wass a ipb application system app unless im missing it
Last reply by taylor.m@warriorpointe.org, -
- 2 replies
- 280 views
For some reason I can't get announcements to show. I have created and deleted about 3 times now. I also verified that the block is enabled according to this post: Anything else that I am missing or why it won't display? Thanks!
Last reply by nodle, -
- 1 follower
- 2 replies
- 256 views
Possibly a quick, easy one for most of you but i can't figure it out... I posted this on the forum: http://www.ibizaoc.com/forums/index.php?/topic/14753-the-new-seat-ibiza-cupra-the-full-scoop/ Which works fine if copied and pasted. If i paste the link into Facebook (for example) and the link is clicked on I end up with this url instead: http://www.ibizaoc.com/forums/index.php?%2Ftopic%2F14753-the-new-seat-ibiza-cupra-the-full-scoop%2F Is there any reason why the slashes ( / ) are being replaced with %2F ? And how do i fix that? Thanks in advance!
Last reply by Nathan Explosion, -
- 2 replies
- 288 views
Is there any abylity to show all the topics for not logged in users but hide images in topics? Images must be shown for logged in users only.
Last reply by Fedor Sayapin, -
- 1 follower
- 0 replies
- 238 views
When viewing a members profile, the default tabs are Activity, About Me, Albums. How can one set "About Me" as the first tab? Thanks.
Last reply by Gimpymoo, -
- 3 replies
- 282 views
I'm running the latest IPB v4.1 and all the toolbar icons are wrong, for example the Emoticon button opens the Code dialogue and the Hyperlink button aligns text right. I've tried reuploading all the files, resetting the toolbar and installing a fresh theme but I can still not fix this issue. Any suggestions? Nick.
Last reply by Paul.F, -
- 2 replies
- 315 views
For the love of me I can't figure out how to do this, can someone please first tell me if it's possible and if it is what I need to do to enable this?
Last reply by Josh Avila, -
- 1 reply
- 282 views
I'm trying to set up my forum and would like it to show "recent discussions," "recent status updates," "popular contributors," "upcoming events," and "today's birthdays" in the side bar as I've seen on other sites using this software. How do I make it do that?
Last reply by Neej, -
- 26 replies
- 827 views
So I installed 3.4.8 today and was able to do my importing from Xenforo today. I got everything setup and everything looks fine. I then moved the forum to the root and everything is ok. Now here is where I am confused. I went and downloaded the latest 4.0 from my Client area. Now it's basically a zip with another folder inside with numbers. Am I suppose to take all the files inside and over write all the old files? Or how do I exactly upgraded from 3.4.8. to the latest? I have ran the upgrade script and I am good to go, but I am just confused on where to put the files and then start the upgrade. Can anyone explain it a little more clear to me? Thank you!
Last reply by nodle, -
- 2 followers
- 6 replies
- 394 views
Okay, I just found out the hard way that there is no way to UN-delete a post. I thought I was deleting a REPORT but apparently I deleted the POST. Uggh. If there any way to recover the post? I'm being accused of censorship and it was an honest mistake.
Last reply by chilihead, -
- 1 reply
- 269 views
The default installation, only seems to provide an ugly html page saying the file was not found. But here on this IPS community they show all navigation and a nicer looking error page. How can I create the same on my own IPS community site?
Last reply by Jim M, -
- 3 followers
- 26 replies
- 657 views
Ever since the upgrade to 4.1.3.2 my forum Email has stopped working. Problem is, most of my members are not able to login for whatever reason now, but one common reason is forgotten passwords. They are not getting the password reset. O host with GoDaddy and did not have any issues until this upgrade. I tried everything I know to get it working, but no dice. Any ideas how to fix this bug? My Email has been down for 3 days now and been waiting on IPB tech for 2 days to respond to my support request.
Last reply by John_C, -
- 7 replies
- 415 views
Already logged a ticket but wondering if anyone has come across this before? Clean install (4.0.12.1), fresh DB and I get the following 500 error: Fatal error: Uncaught exception 'ErrorException' with message 'array_merge(): Argument #2 is not an array' in /var/sites/h/haloforum.eu/public_html/system/Settings/Settings.php:147 Stack trace: #0 [internal function]: IPS\IPS::errorHandler(2, 'array_merge(): ...', '/var/sites/h/ha...', 147, Array) #1 /var/sites/h/haloforum.eu/public_html/system/Settings/Settings.php(147): array_merge(Array, 1) #2 /var/sites/h/haloforum.eu/public_html/system/Settings/Settings.php(88): IPS\_Settings->loadFromDb() #3 /var/sites/h/haloforum.eu/p…
Last reply by MeekelTM, -
- 1 follower
- 12 replies
- 482 views
where or how can i allow guests to submit support request have checked the application permissions in acp - seems ok url like forum/support gives me The page you are trying to access is not available to guests, but may be available if you sign in. are there permissions settings somewhere or a url that am missing ?
Last reply by chilihead, -
- 2 followers
- 16 replies
- 559 views
Whenever I try and edit any template in Themes, I receive the following error and the changes are not saved: "This theme file could not be saved" Any help would be greatly appreciated.
Last reply by Jordan Miller, -
- 1 reply
- 438 views
I want to show full size images in forum posts. Currently, images are showing as thumbnails. I have also set the maximum dimensions to display and save to 1000x750 in settings. Also, when inserting attached image in post, editor is not accepting width value greater than 100px.
Last reply by Azhar Shahzad, -
- 1 follower
- 20 replies
- 428 views
Hi there, I'm currently trying to get font awesome working within the CKeditor but it's not working. I tried a plugin called "FontAwesomePremium" ( http://ckeditor.com/addon/fontAwesomePremium ) but I'm not able to get in up'n'running. Is here anybody who uses this plugin and could help me with this or can provide another solution for font awesome? Thanks!
Last reply by Kjell Iver Johansen, -
- 0 replies
- 245 views
1. Uploaded smileys appear as blank on the emoticons ACP page and are placed in a subdirectory below the emoticons directory like this: uploads/emoticons/emoticons I'm not sure if this is caused by permission issues and If I need to adjust it. 2. Emoticons in old posts are just blank.
Last reply by Machsterdaemon, -
- 2 followers
- 0 replies
- 219 views
Hello, Back at 3.4.x moderators could see the reports only from the sections they have moderator powers. Now, moderators from specific areas see ALL reports from ALL sections of the forum. You can only give access to all reports or none in the "AdminCP / Moderators" Since the forum is quite big, moderators keep receiving irrelevant reports that they can't moderate... So... I'm doing something wrong here and there's a config hidden that I didnt see, or they messed up the report system on IPB4 ? Thank you!
Last reply by FabioPaz, -
- 0 replies
- 205 views
Hi there, I've just setup a new IP cloud forum, but I'm missing any form of styling on the forum. I've had a quick search, but I can't find any information about this. How do I setup the styling for the website, I'm not sure if I'm missing something obvious? Many thanks in advance, Allan Wagner
Last reply by Allan Wagner,
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