Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issues after moving installation
- Last reply by Jan Reidar Storelvmo,
23,018 topics in this forum
-
- 1 reply
- 232 views
Hi All, 1) Can you please advise a way for not displaying Google Ads in few forum sections ? (for eg, I do not want to display Ads for posts in in a premium forum section) 2) Is there a way to display Google Ads only if the content of post exceeds certain number of words (lets say, 200) ?
Last reply by Mack_au, -
- 1 follower
- 5 replies
- 315 views
Hello, ¿is it posible remove the text "Recommended by user" in the recommended post? Thanks.
Last reply by pequeno, -
- 1 follower
- 2 replies
- 229 views
Hi All, I upgraded my IPB forum few months back to 4.1.17. Now, I want to upgrade it to latest version 4.2.5. 1) I see that few task after last upgrade are still not complete (See below picture). So, will there be any problem if I upgrade now to 4.2.5 without completion of those tasks ? 2) If I try to manually run those tasks, it showing below error. So can I proceed with upgrade without waiting for these tasks to complete ? 3) Any guide/info for the process of upgrade ? 4) Will there be any loss of custom changes (in theme files) when I upgrade from 4.1.17 to 4.2.5 ?
Last reply by Surendra.S, -
- 0 replies
- 287 views
Is there a way to have a specific 'Group' login directly to the SubForum?
Last reply by MediaMan, -
- 2 followers
- 2 replies
- 305 views
Hi all, Gallery has multiple sorting options when viewing a category or an album, but not once you're inside of the album. Our issue here is that our community users tend to post Comic strips that they're creating, and whenever they upload a new page, it's placed to the left or right at random of the last page, rather than simply to the right. Is there a way to fix or force this, so that once you're inside an album it places the new pages to the right, rather than the left? For instance, the album appears properly sorted from the outside: But not once you actually click to view a page: Thanks for any help or suggestions! Image…
Last reply by AlexWright, -
- 5 replies
- 356 views
So I am new to using the services here so I was just wanted to know is the a way to reset it all back to when you first got it ?
Last reply by The_Real_Techie, -
- 0 replies
- 223 views
Hi All, I am using IPB 4.1 1) How can I change the number of topics shown in "Recent Topics" of Sidebar ? 2) Which is the template file for Sidebar ? (if I want to add some custom content above/below the blocks in sidebar) 3) Where can I control what blocks should be shown/hidden in sidebar ?
Last reply by Surendra.S, -
- 1 follower
- 3 replies
- 429 views
Hi I have my own ssl certificate installed on my nginx server with these nginx rules: ssl on; ssl_certificate /etc/letsencrypt/live/exemple.com/fullchain.pem; ssl_certificate_key /etc/letsencrypt/live/exemple.com/privkey.pem; ssl_session_timeout 5m; ssl_protocols TLSv1 TLSv1.1 TLSv1.2; ssl_ciphers ECDHE-RSA-AES256-GCM-SHA384:ECDHE-RSA-AES128-GCM-SHA256:DHE-RSA-AES256-GCM-SHA384:ECDHE-RSA-AES256-SHA384:ECDHE-RSA-AES128-SHA256:ECDHE-RSA-AES256-SHA:ECDHE-RSA-AES128-SHA:DHE-RSA-AES256-SHA:DHE-RSA-AES128-SHA; ssl_session_cache shared:SSL:50m; ssl_dhparam /etc/letsencrypt/live/exemple.com/dhparam.pem; ssl_prefer_server_ciphers on; I …
Last reply by ASTRAPI, -
- 1 reply
- 248 views
How can you change a header background image on CIC in 4.2.5? The plug in Header Backround no longer works (well it does on one site, it borked the other one and I can't see a difference between the two), it's unsupported so I don't want to bug the author. Are there any other plug ins that can change the Header Background image?
Last reply by socceronly, -
- 4 followers
- 16 replies
- 469 views
Hey guys, So i am feeling like the biggest idiot right now. I am trying for 6 hours to output the frickin category name and link for a article listing in a block template for the news listing. I cannot find any decent documentation anywhere and using print_r to outpur $record didn't help much, since I really do not see how I could output the array stuff since the information is not there (title for example, that is somehow being generated by $result->_title despite not being part of the array) or strange IPS\cms\Records1 Object ( [displayTitle:protected] => [displayContent:protected] => [recordPage:protected] => [customD…
Last reply by DReffects2, -
- 1 follower
- 5 replies
- 366 views
Hi, I've installed two languages in my forum. Is it possible to open a forum page with the non-default language? i.e. with a url parameter. Like: my-forum.com/forums/page-url?langid=2 Or much better: Is there a way to detect the browser language and open a forum url using this language? This would be great to have.
Last reply by *José Antonio, -
- 4 followers
- 3 replies
- 365 views
I would like to disable a single block from the sidebar in mobile view. How is this possible please?
Last reply by Steve Bullman, -
- 1 follower
- 3 replies
- 311 views
I am having problem with creating clubs. - I have enabled clubs and - Enabled creating clubs for almost all groups ( except gusts ) with different access and capacity. Still I cannot see create club tab in the club section?! my website is www.languageprofessionals com.au. can you advice please? Many thanks.
Last reply by AndyF, -
- 2 followers
- 6 replies
- 314 views
I have upgraded(reluctantly) to 4.2.4 and have some users experiences issues trying to connect using an iPhone Safari. They get an error page that says "Safari could not open thhe page because the server stopped responding." They have tried the whole rigamorou of restarting, clearing cookies and cache, blah blah blah. Anything that I can do to test or look at on my end?
Last reply by IndianaJoe, -
- 1 follower
- 10 replies
- 419 views
Hi, Previously on 3.4, you guys had a guide on what to do incase a forum setup has been compromised. What is the procedure for IPB4? Is there a way to import an old IPB4 database into a fresh install? Thanks
Last reply by Jim M, -
- 4 replies
- 361 views
Could anyone please tell me why no one can post anything on our forum. This part is missing:- We only get the following:- Is this something i can fix Thanks for any help
Last reply by Numbered, -
- 1 follower
- 3 replies
- 336 views
back in the 3x era when the modern file system was being developed folders initially got named monthly_MM_YYYY and in later versions it became more normalized to monthly_YYYY_MM which sorts better. Any magic clean up tool that can go thru the uploads directory and refactor these folders to current standards, and potentially move orphaned files to a different directory?
Last reply by Foolboy, -
- 1 follower
- 2 replies
- 266 views
Ok. Maybe I'm missing something here, but I tried a few things that didn't work out. So I thought it would be worth asking. How can I convert one of my subforums into the main website page, the home page. I want that, for example, mydomain.com/index.php goes directly to mydomain.com/?/forum/15-mysubdomain/
Last reply by PPlanet, -
- 3 followers
- 7 replies
- 506 views
Some of my pages after upgrading to IPB 4.2.5 (from 4.2.4) are not working (but some are). I tried clearing cache and submitted a ticket. Anyone else getting this? I get this error on the pages that don't work. Sorry, there is a problem The page you requested does not exist Error code: 1S160/2 The page and associated blocks are still in the control panel. @Lindy @Matt @bfarber Hoping you guys can help. This is putting parts of my site offline in what seems to be a bug in IPB 4.2.5 (at least for Pages). I have a ticket submitted with example URLs and access to the CP. I confirmed the permissions are set correctly.
Last reply by Daniel F, -
- 9 replies
- 322 views
Our hosting company which we use "Godaddy" has removed our forum database out of "mysql-admin" then zipped up the database and placed it on our server at the location "puplic.html" so this means our forum will not work... Just over 12 months ago i was chatting to godaddy on the phone and it came to light we was paying too much for our server and they suggested we downgrade and they could do this for free and we would save money on this, so i don't know too much about this so i said to them yes and i'll follow there advice. Last week godaddy removed our database for our forum as they said it was too big for the package we are using, so i asked them what are our o…
Last reply by Faqole, -
- 3 followers
- 0 replies
- 278 views
He Guys, so I've linked two databases together with the database relationship field. The field seems to always return a link to the linked record. Unfortunately that's not what I need. The linked database has a bunch of fields with content which I want to display in the template of the linked record. Could you point me in the right direction template-wise? I do not see any kind of documentation on this. Thanks, DR
Last reply by DReffects2, -
- 1 follower
- 3 replies
- 318 views
Hi, I have chosen System as default application and Our Picks module as default one. This makes Our Picks page to be my start page as desired. However, I cannot see any images in the blocks on the start page. If I go to http://mypage//ourpicks/ I do see the images in every block of promoted item. When I go to start page http://mypage it looks exactly the same except that images are not displayed. I use the default theme on the version 4.2.4. Can somebody reproduce it? Any solution? Thanks
Last reply by Sonya*, -
- 0 replies
- 260 views
Hey all, I created a new toolbar button which takes input from the user, so {{content}}, and uses it in a PHP var. I need {{content}} to be a string so I set it like: <?php $s = "{{content}}"; $matches = array(); $result = preg_match('/i=(?P<iVal>[0-9]+)&l=(?P<lVal>[a-z0-9]+)$/siU', $s, $matches); $url_string = "http://mwo.smurfy-net.de/tools/mechtooltip?i=".$matches['iVal']."&l=".$matches['lVal']; $embed_html = '<iframe src="'.$url_string.'" width="750" height="300" border="0"></iframe>'; echo $embed_html; ?> Here's an example URL of {{content}}: http://mwo.smurfy-net.de/mechlab#i=16&l=6b0d928d20bf7c118ac50ff7fbe68…
Last reply by Cavadus, -
- 2 followers
- 2 replies
- 298 views
The only 2 options when I build advetising packages in commerce are clicks and impressions, is there anyway to make it a timeframe instead, like 5 days, 1 month, 1 year, etc...?
Last reply by Steph40, -
- 1 follower
- 3 replies
- 316 views
what can be the best way to clean up emails I expect 20 % emails to be bouncing.... not sure.... so How can i clean it?
Last reply by Cyboman,