Fast Lane! Posted October 4, 2017 Share Posted October 4, 2017 Some of my pages after upgrading to IPB 4.2.5 (from 4.2.4) are not working (but some are). I tried clearing cache and submitted a ticket. Anyone else getting this? I get this error on the pages that don't work. Sorry, there is a problem The page you requested does not exist Error code: 1S160/2 The page and associated blocks are still in the control panel. @Lindy @Matt @bfarber Hoping you guys can help. This is putting parts of my site offline in what seems to be a bug in IPB 4.2.5 (at least for Pages). I have a ticket submitted with example URLs and access to the CP. I confirmed the permissions are set correctly. Link to comment Share on other sites More sharing options...
Fast Lane! Posted October 4, 2017 Author Share Posted October 4, 2017 I also restarted my server. No change. Link to comment Share on other sites More sharing options...
bfarber Posted October 4, 2017 Share Posted October 4, 2017 If you have a ticket submitted, that's all you need to do - we will look into it as quickly as possible. Link to comment Share on other sites More sharing options...
Fast Lane! Posted October 4, 2017 Author Share Posted October 4, 2017 Ok. I know I'm one of many folks, but I run a large site (several thousand folks on at any given time) so the impact is a bit painful. Several of the pages that are down are highly ranked pages in Google as well. This probably effects anyone who just upgraded. Link to comment Share on other sites More sharing options...
luca3142001 Posted October 4, 2017 Share Posted October 4, 2017 I have the same problem after upgrading to 4.2.5. Link to comment Share on other sites More sharing options...
mark8 Posted October 5, 2017 Share Posted October 5, 2017 Same issue hope this gets resolved soon. I noticed though with this page bug is if for example the broken page is www.example.com/broken_page and you replace it with www.example.com/forums/broken_page the page giving the error works fine. Does that work for you guys as well? Although this is obviously not a solution it is something I did notice in my case. Link to comment Share on other sites More sharing options...
Management Lindy Posted October 5, 2017 Management Share Posted October 5, 2017 There is an issue for those using Pages in the root with the unsupported gateway file. A patch will be available hopefully later today (under System -> Support -> Something not working correctly) Please note, however, the gateway is not a supported or recommended solution and was provided for legacy purposes. Long-term, please consider moving your Invision installation to the root of your web directory structure, then: 1. Edit conf_global.php to change the base_url to reflect the root (ie: remove /forums, /community, etc) 2. Login to your AdminCP and click System -> Support -> Something isn't working correctly. 3. Go to the 'Applications' page of your AdminCP and click the star icon next to the 'Pages' application. 4. Go to the Pages app, use the dropdown and choose which page you would like set as the default page. 5. Go to 'Search Engine Optimization' and click the hyperlink that says "download this file" -- upload the htaccess to the same directory as conf_global.php If you have any issues or concerns, please open a support request and we can further advise. I would really recommend not putting this off forever as again, the gateway was provided to accommodate legacy configurations to allow time to put in place a proper and recommended configuration. This is not something we guarantee will work forever and I'd hate for you to be caught off guard one day. Link to comment Share on other sites More sharing options...
Daniel F Posted October 5, 2017 Share Posted October 5, 2017 We have released the patch.Please run the support tools and follow the "Apply Patch" instructions if you're affected by this. Link to comment Share on other sites More sharing options...
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