Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.5k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Problems after migration
- Last reply by Jim M,
23,007 topics in this forum
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- 4 replies
- 325 views
Hi there, I'm having trouble setting up PayPal and would love some help if anyone has any suggestions. I am offering a recurring subscription and am happy to have this occur either via a BIlling Agreement or Direct Card payment. I have checked my Paypal developer account and my LIVE app is eligible and active for recurring payments. PayPal is added as an option in IPS AdminCP and my API LIVE credentials are entered successfully. For some reason, the payment option for PayPal does not appear on the checkout. I have tried different option combinations in the PayPal payment page in IPS. No luck. Any help is appreciated, if possible.
Last reply by AlexWright, -
- 2 followers
- 1 reply
- 266 views
Greetings! I want members to be able to buy a product, let's say product X, in commerce, and after buying, they get access to view a specific page or post that they only access if they purchased that product. I know I can create this by making individual groups, but we plan to have a lot of products along the way, and making a special group for each one is going to be tedious of there are hundreds of products. Does anyone have an easy way to simply give a user access to a page or post vs group specific permission to make this easier after buying?
Last reply by PrettyPixels, -
- 8 followers
- 9 replies
- 413 views
We have always had paid subscribers to our site to assist with our finances. There hasn't been any advantage to subscribing, we've always relied on members just doing the right thing. I would like to give subscribers more and wondered what other sites give subscribers as incentives? I know I can restrict parts of the site to "paid only", but I'm nervous because those who haven't paid anything HAVE submitted content for these areas and it seems a little unfair to now exclude them from the content they helped create. What do you give your supporters? Many thanks Bill
Last reply by gabs007, -
- 3 followers
- 22 replies
- 1k views
Dear, I can't find any help article about this. Hope somone can help me out. A long time ago i started Duken.nl with Joomla en SMF forum. Later i upgraded joomla to Wordpress and SMF to IPB. At the moment i have a wordpress installation on Duken.nl in the root and a IPB installation in /forums I redirected the frontpage of duken.nl to https://www.duken.nl/forums/home/ (ipb pages) I want to remove Wordpress on the root and move IPB from /forums to the root. IPB Pages should be the startpage and IPB forums URLs should stay on /forums . At the moment we have news on: https://www.duken.nl/forums/nieuws/ this should be https://www.duken.nl/ni…
Last reply by Rhett, -
- 1 follower
- 1 reply
- 255 views
Hi, I just want to add a canonical meta tag to the club pages because this part doesn't have one yet. I already got the condition to filter those pages in globalTemplate: $location['app'] == 'core' and $location['module'] == 'clubs' and $location['controller'] == 'view' ... but I didn't find the right param to get the current page url or canonical (if available). Could somebody please give me a hint? Thanks
Last reply by bfarber, -
- 1 reply
- 259 views
Hey, I think that there is a bug for the imported rss feeds. For some reason Google alerts rss feeds are entered in twice for their rss feed.
Last reply by bfarber, -
- 1 reply
- 253 views
1. In order to proceed with the upgrade, please ensure all relevant access information, including FTP and AdminCP is provided and current within your license details. Please note, if your access information is not provided or not current, your request may lose its position in the upgrade queue. 2. Additionally, please carefully review the following changes for your community and provide us with your preference for each option: USER / DISPLAY NAMES Usernames and display names have been merged in IPS4. As the administrator, you may select which to keep during the upgrade process. Please note that this field will be the publicly displayed field for the user. Would you like t…
Last reply by bfarber, -
- 2 replies
- 301 views
Hi, I installed a news ticker plugin I got from the marketplace. Something went wrong during install and now my website is running extremely slowly and even timing out in some cases. I fear it's some sort of script problem but I have no idea how to fix it. The website is running so slow I couldn't even get to the admin CP until I uploaded a blank index.php temporarily. I tried disabling the plugin and then I tried uninstalling the plugin -- no luck. I tried uploading an original theme (I suspected it was a theme issue) and setting is as default, still the problem persists. I've also tried going to System -> Support and disabling all plugins. I'm not…
Last reply by Adlago, -
- 1 reply
- 269 views
Album link field is not working in my community.... The developer said... he needs FTP access he is not able to reproduce in any other sites..... How to get this solved....
Last reply by Daniel F, -
- 1 follower
- 1 reply
- 256 views
Hi, afaik calendar events can only be edited by the author and/or admins/moderators. Is there any solution known to specify another member group to be allowed to edit calendar events in a defined calendar? Thanks.
Last reply by Daniel F, -
- 1 follower
- 19 replies
- 487 views
I just tried upgrading to 4.3 beta via the ACP installer and no issues while it ran. However upon receiving the completion message I returned to my forums to see the site entirely down. Called webhost and they turned on page-side error view which showed the following PHP error: They suggested I restore the backup I took from prior to the upgrade. Has anyone else had this issue while trying to upgrade to 4.3 beta?
Last reply by Nebthtet, -
- 0 replies
- 230 views
I want to have a club block displaying clubs in two columns Currently it shows a single column in block widget
Last reply by Saurabh Jain, -
- 1 reply
- 291 views
Hello, a bug which Emoticons does not load(charge) ?
Last reply by Ryan Ashbrook, -
- 1 follower
- 1 reply
- 288 views
Hello fellow Invisioncommunity members. I'm an old, impatient, busy man. I run 50 websites on 5 servers and decided to move an old SMF forum here. I swear I think if I could get 20 minutes at one stretch with a competent tech, my issues would be over. Unfortunately, the ticket system here doesn't seem to agree with me. After 3 frustrating days, my forum is moved and everything is visible. The last unsolved issue is critical, all my forum members are listed as "Guest (Old Member name)" by their posts. There are no members listed under member groups and the "Guests" are not listed under the Guest group. Apparently, it's scotch time in Forest, VA and everyone has gone for th…
Last reply by Bill Wyatt, -
- 1 follower
- 2 replies
- 276 views
Hi folks, we have a copy of our forums as development/testing environment, where we make changes before going prime. How can I make sure that his testing board doesn't send E-Mails to my members, i.e. weekly digests etc.? At the moment we disable tasks all together, which isn't really good. Thank you, Thomas
Last reply by Thomas P, -
- 1 follower
- 27 replies
- 1.7k views
I cant edit the Globaltemplate, it comes This theme file could not be saved why? How can i fixx that?
Last reply by milan122, -
- 1 follower
- 2 replies
- 300 views
Is there any way to allow only certain usergroups to go invisible? Thanks
Last reply by Stormlilly, -
- 6 replies
- 906 views
Hi, I'm about to upgrade to 4.3 beta but it's been so long that I don't remember how to backup the database before proceeding. Can't find it in the guides. Can someone help? Thanks!
Last reply by bridges101, -
- 0 replies
- 268 views
The Copy Topic to Database feature is pretty nifty and works well. How about the reverse? Is there a way to move a database record to a forum Topic? Realizing only Title, Content, Author, and comments would be retained but this would be very useful. Is it possible?
Last reply by Unraid Community Admin, -
- 0 replies
- 290 views
I really need your services. I will be happy to pay top dollar :>> I have a IPB at www(dot)powerforum(dot)co(dot)za it is : Invision Community v4.2.7 I used the admin panel to try upgrade to the new BETA version. (4.3.0 Beta 2 ). However after following the wizard in the admin panels downloading the package at step 3 it always jumps back to step 1 and corrupts the forum. I will very much like to pay you for your work. Do let me make a full site backup before you have look, I will really appreciate this . I will be so happy if you can help me. I have been on IPB since 2013. SIncerely Jay
Last reply by Jason Back, -
- 1 reply
- 275 views
Hello, Anyone know how I can do this? I would like to make it 60 minutes, i think it's like 5 or 10.
Last reply by bridges101, -
- 2 replies
- 288 views
Forgive me if this is already covered somewhere; I did try searching first... I have just activated Clubs and I intend to replace my ancient private forums with secondary member groups system. Is there a way to bulk add members to groups, or is it just by sending out invites through the Club interface?
Last reply by beeurd, -
- 1 follower
- 0 replies
- 230 views
Anytime I receive an PM email from a member that has special characters in the display name odd characters are in the display name - Ramblin�?? Jack has sent you a message! - in this case there is an apostrophe behind the n in Ramblin' Is there any way tp prevent/stop this from happening? Thanks
Last reply by Genestoy, -
- 7 replies
- 426 views
I have upgraded to 4.3 beta and am getting the following message in many places on my site: "The search index is currently processing. (whatever you are at) results may not be complete." My guess is the resolution to this is to rebuild the search index from ACP.
Last reply by Mark, -
- 3 followers
- 10 replies
- 430 views
Hi, I can´t figure out why the month names in the upcoming events widget shows the text %OB. It have worked before, but after last update this happened. Anyone have any clue? For a breath of a second when loading the page, the correct names are displayed.
Last reply by MDPP,
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