Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- topic link goes to wp admin login page
- Last reply by Jim M,
22,829 topics in this forum
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- 2 followers
- 4 replies
- 320 views
Hi, my IPS Community doesn't offer me the update to IPS 4.4.1. Yesterday it was available. Checking for updates doesn't change the result. Has anyone the same problem? EDIT: I think this is a side effect of the security patch for 4.3.6
Last reply by derpunker, -
- 1 reply
- 286 views
Hi, Anybody know the chmod values of ipb 4.4?
Last reply by Black Tiger, -
- 1 reply
- 309 views
How do I format that request? The "to" requires an array, however there's no examples on how to format it in the rest docs.
Last reply by OctoDev, -
- 2 followers
- 7 replies
- 304 views
Hi PM search is currently limited to 1 year only and there is no setting for it. Is there a way to change this setting somwhere in the code/files?
Last reply by Sergey_SV, -
- 3 replies
- 255 views
Is it possible to move a forum to an existing suite site that does not currently have one? Can you retain the users and their log ins from both sites?
Last reply by bfarber, -
- 5 replies
- 238 views
Hi there, Could anyone explain me why I can't get the member's rank using this code in mobileNavigation template? <div id='elUserNav_mobile-1b' class='ipsList_inline signed_in ipsClearfix'> <ul id='elUserNav_mobile-2' class='ipsList_inline signed_in ipsClearfix'> <li id='cUserLink'> <a href='{member="url()"}' id='elUserLinkb'> {{if isset( $_SESSION['logged_in_as_key'] )}}{lang="front_logged_in_as" sprintf="$_SESSION['logged_in_from']['name']"} {{endif}}{member="name"} </a> </li> <li id='cUserRankcs'><p c…
Last reply by marina_ls, -
- 4 replies
- 585 views
Are posting before registering the same as posting without registering? Spammers have postet at my forums as guests without registering. And I cannot remove their posts.
Last reply by Black Tiger, -
- 1 follower
- 3 replies
- 297 views
Hello. I would like to use stars for the Ranks. However, you can add multiple pips, but only 1 image. So I can't use 2 stars for a higher rank as I only have 1 star images. For Admins and mods I have stars in another color. Is there a way to change the default black rond pip to some other image like a star? If yes, where can I find it? I've search the forums and found something about bullet_black.png but that was some years ago and does not exist anymore.
Last reply by Black Tiger, -
- 2 followers
- 2 replies
- 262 views
Hi, we purchased the keywords application and installed it on 4.3. It's an extremely useful application especially for a very large forum such as ours which specialises in giving advice to thousands of people. It says a huge amount of repetition. We have used a type of keyword system for more than 10 years. we've just tried upgrading our test site to 4.4 and it seems that there is an incompatibility and we are getting the following error message. I've tried contacting the developer at CodingJungle but there's been no response so far and frankly the problem is rather urgent for us. Has anyone got any idea of a fix – or would anyone be prepared to take a l…
Last reply by IPSTemplate, -
- 1 follower
- 7 replies
- 312 views
I have just brought Ecommerce to IPS And lets say I sell a T-shirt How can I in the same product have different Sizes people can choose? And if that is possible - how may I give different sizes different prices?
Last reply by Club Dark, -
- 2 replies
- 922 views
I've been waiting for a member of my community to log back in but maybe someone here can help me out with this problem. I was running 4.2.3 (before I upgraded yesterday to 4.4.1). Anyways, a new registered member had validated his account, tried posting, and every time he posted a message or created a new topic, everything he posted would be marked as "moderator approval needed". Despite some heavy investigating, I couldn't figure out why that was happening. This member had no penalties on his account, he had never been warned and had no account restrictions. I even created an alternate account for him and the same issue kept presenting its ugly head. No matter what …
Last reply by Rheddy, -
- 8 replies
- 326 views
I don't know if this is possible, but it looks a lot better if it can be done. I'm looking for a solution to change the Downloads category icons. Now it's like this: But this is ofcourse a lot better: Can this be done? To put a custom image there?
Last reply by Black Tiger, -
- 1 follower
- 1 reply
- 248 views
Hey all! Wondering if anyone else has come across this/solved it since upgrading to 4.4! Whenever status updates are posted, the new update appears with the username, time of post, and replies can be posted---but the actual content doesn't display. It's just an empty div. This happens when creating the status update from the create menu, the user profile, and the recent status updates block. It occurs on all themes, including the default theme with no modifications. Status updates made prior to the upgrade to 4.4 still display as normal. Any ideas?
Last reply by Taylor M., -
- 1 follower
- 4 replies
- 365 views
In 4.3 if I add a logo image to the Terms & Privacy Policy settings form, this image will display fine on the terms and policy pages. In 4.4 no image is shown. This BUG prevents images of all formats from displaying on the terms and policy pages. Photo below. Clean install no apps no plugins. The display page
Last reply by USCJ Digital, -
- 1 follower
- 3 replies
- 312 views
ads display index & portal no display in topics and forums:
Last reply by greek_parea, -
- 3 followers
- 5 replies
- 274 views
Check for updates are not working. Currently on 4.3.6 and waiting for it to give me the update with the link to update, but not showing any updates due. Ideally I dont want to ftp all the files up as a bit of a drag. Any ideas how I can get it to start an update via the upgrade installer or is the Invision update server down?
Last reply by Stuart Silvester, -
- 1 follower
- 1 reply
- 295 views
When a guest submits a new Forum topic or comment. The guests are diverted to the account registration page to create an account before their posts are submitted and displayed on the board. When a guest submits a new Pages database record post, the account registration page is not shown and the guest's post is summited and shown without the guest creating an account. Is this the normal procedure for when a guest submits a Pages database record in 4.4?
Last reply by bfarber, -
- 3 replies
- 246 views
https://realfavicongenerator.net/favicon_checker
Last reply by bfarber, -
- 3 replies
- 267 views
Hi. I have created a bunch of pages for my tutorial site and I've made them as html pages without the suite wrapper. I now realize there's no way for my members to log out without returning to the forum pages. How can I add the logout drop down like I'm seeing right now in the top right hand corner of this page? Is there a block? Or can someone tell me how to code for that? Thanks, KL
Last reply by bfarber, -
- 2 replies
- 282 views
I looked around but I am not talented enough to figure this out. Is there a way to display the custom emojis first and then show the standard ones ?
Last reply by bfarber, -
- 1 follower
- 1 reply
- 276 views
Since updating to 4.4 (and 4.4.1 since), been having a problem on my forums where users can't create or update a post if it contains more than a few external links. The more of them there are the longer it takes to go through. If there are 4 or 5 external links in the post, it goes to timeout error after a long wait. I've tried disabling all plugins and doing it from the default theme with no luck and none of the setting changes I've tried from admin cp have helped either. Any ideas?
Last reply by bfarber, -
- 0 replies
- 236 views
hello everyone, you can show an alert to users just registered with 0 messages and as soon as a user writes a message, this warning disappears?
Last reply by luca.mayo, -
- 4 replies
- 486 views
I have a forum setup at forum.metcast.net and I would like to move it to Digital Ocean and upgrade it to the latest version. Can somebody explain how I do this? I have setup Discourse on Digital Ocean before but there were a lot more guides for that.
Last reply by thetrials, -
- 2 followers
- 20 replies
- 687 views
What is the best way to add Adsense into the forum? do I need a special plugin to do so? Thank you 🙂
Last reply by greek_parea, -
- 1 follower
- 2 replies
- 282 views
Hi, We are facing an issue here with the display of dates after upgrading to 4.0. See if you can help me. He have the problem both in Pages and in Forums. In our Pages templates, we use something like this: {datetime="$record->field_last_updated"} {datetime="$record->field_last_updated"} This is converted to: <time datetime='2019-03-01T10:25:00Z' title='01-03-2019 07:25 ' data-short='4 dy'></time> If the article is older, the date shows up fine. However, if it is newer article, where the relative date would be used, the date is displayed blank at the front-end, even though the HTML is the above. Upon further inspect…
Last reply by Gabriel Torres,
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