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Ford Doctor

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  1. Theoretically both. The files in question are listed as plain links on a page that are located in a dedicated folder in my main directory where IPS is installed. I have had embedded images hotlinked on me in he past a well. I went into my cPanel and found Hotlink Protection which I thought I had enabled but it was turned off. It is set up for all of my domains and the file types I want to protect. I just turned it back on... is there a way to test it? My main concern is protecting pdf files that I offer which may be downloaded and I really do not care what becomes of them from there. I just want to prevent other websites from directly linking to them and stealing bandwidth. I want to resurrect a page that I disabled some time ago for this reason.
  2. Let's say you write an article or have a page where you have a list of documents that readers can download. In this case PDF files but it could be image files just the same. How do you prevent outside websites from linking directly to your files on your server?
  3. UPDATE: The last ERROR 500 error was caused when I re-enabled my plugins. For me it was "Back To Top" plugin. At this point my site is back on line and I will see how it goes for the next day or so and check back with y'all!
  4. I am certain I was still running 7.4.33 on my domain - I rechecked using the ips4.php file and confirmed. Now, I used the MultiPHP Manager in my CP to change my domains php version and it shows 8.0. Since I have multiple domains (4 with subdomains) in my hosting account requiring different php versions I manage them separately. I just tried setting all of them to php 8.0 at once and now it shows 8.0... and now I have the error 500 again. MultiPHP Manager
  5. I changed php back to 8.0. No change AND my CP Support page is still reporting that it's pp 7.4.33. I am afraid to clear my caches again and totally take the site down. I have no idea why that happens. It never used to.
  6. I changed my database tables to InnoDB yesterday and had no issues this time. My site was running on php 8 when I began the upgrade and as soon as the upgrade completed my site went dead - ERROR 500. I contacted my host and revisited the .htaccess problem that occurs when I make changes or clear my caches. Bluehost support fixed the .htaccess concern and had to revert php back to 7.4.33 because I am getting errors when going to my gallery or going to forum posts and that is where we left it because they said I need to check my scripts. (?) This is now over my head. One note if it matters - my site is located in a subdirectory in my root directory where it has been for years without any issues. Here is what I am getting when I go to my gallery and forum posts: https://www.forddoctorsdts.com/gallery/ ParseError: syntax error, unexpected '|', expecting variable (T_VARIABLE) (0) #0 [internal function]: IPS\IPS::autoloader('IPS\\Content\\Con...') #1 /home1/forddoct/public_html/forddoctorsdts/applications/gallery/modules/front/gallery/browse.php(24): spl_autoload_call('IPS\\Content\\Con...') #2 /home1/forddoct/public_html/forddoctorsdts/init.php(749): require_once('/home1/forddoct...') #3 [internal function]: IPS\IPS::autoloader('IPS\\gallery\\mod...') #4 [internal function]: spl_autoload_call('IPS\\gallery\\mod...') #5 /home1/forddoct/public_html/forddoctorsdts/system/Dispatcher/Dispatcher.php(142): class_exists('IPS\\gallery\\mod...') #6 /home1/forddoct/public_html/forddoctorsdts/index.php(13): IPS\_Dispatcher->run() #7 {main} And in my forums (membership required to view) ParseError: syntax error, unexpected '|', expecting variable (T_VARIABLE) (0) #0 [internal function]: IPS\IPS::autoloader('IPS\\Content\\Con...') #1 /home1/forddoct/public_html/forddoctorsdts/applications/forums/modules/front/forums/topic.php(24): spl_autoload_call('IPS\\Content\\Con...') #2 /home1/forddoct/public_html/forddoctorsdts/init.php(749): require_once('/home1/forddoct...') #3 [internal function]: IPS\IPS::autoloader('IPS\\forums\\modu...') #4 [internal function]: spl_autoload_call('IPS\\forums\\modu...') #5 /home1/forddoct/public_html/forddoctorsdts/system/Dispatcher/Dispatcher.php(142): class_exists('IPS\\forums\\modu...') #6 /home1/forddoct/public_html/forddoctorsdts/index.php(13): IPS\_Dispatcher->run() #7 {main} So when Bluehost support corrected whatever they did with the 500 error and we changed php to 8.0 the site was functioning correctly. Then I tried resetting my caches from my IPS conrol panel to see if things went wrong again, and the ERROR 500 came back. We corrected the ERROR 500 and reset php back to 7.4.33 and now I am stuck with the above parse errors. All of my plugins are disabled - no change. Need advice AND HELP PLEASE.
  7. I agree HOWEVER my suite installation is in a subfolder despite being the main domain for my hosting account. That is accomplished with an edit to my .htaccess file which should not have been affected by the database changes that were made. BTW I forgot to mention I contacted my hosting support in my last reply...
  8. UPDATE: I once again reset my cache to see what would happen and I was able to recreate the error 500 which then became a 403. After a bit of investigation, it was determined there was an error with an .htaccess file. I have no clue as to why or how, but they corrected it and my site is back at 100%. I also got some advice on converting the database tables as well. Thank you for the direction!
  9. The database and file versions were not changed. And it looks like all 241 tables are present.
  10. Thank you for the explanation on how support now works. My confusion comes from the "Create a support ticket" showing in my control panel as well as in my Client Area here. I did receive an automated response advising me of what you laid out here. No worries now! As for clarification: In preparation to upgrading my version from 4.6.6 to the current release I heeded some of the warnings I encountered about my PHP level, non InnoDB tables and some tables not being "dynamic." My thinking was to tackle all of that before upgrading. Here is how it went: Changed PHP to 8.0 a week ago - no issues detected. 11/12 - backed up my files and my database. 11/12 - successfully changed MyISAM tables to InnoDB - checked site and no issues detected. 11/12 - successfully changed the 25 tables from compact to dynamic - checked site and no issues detected. Verified the warnings were cleared in my Control Panel and was going to disable my plugins and perform my upgrade to the current release but decided to first clear my cache. As soon as I did that my main site as well as my Admin CP would not load - ERROR 500 appeared when loading the website. Checked and verified my database information and settings in conf_global.php and everything looked good. 11/12 - renamed the just modified database 11/12 - restored the database with the backup I created earlier in the day - the site came back however I noticed a lot of my theme changes were now gone and there are some blocks no longer functioning. Took a break and looked into it later in the day and noticed my error logs were spiking. Looked deeper into it and I can't make any sense of it. At this point I do not believe my host will be of any assistance. What I need is the Invision Community Team to look into this and simply correct whatever is happening (now) and return the site to proper operation. Once completed I will then upgrade and clean up my theme and tackle the database in the future as it seems it will be necessary in the future. I will likely have someone who is better qualified than myself take care of it...
  11. And it looks as though my credit card information had expired! My last two license purchases were never paid and expired so that answers THAT!
  12. Meanwhile, the cost of a license has gone up and now I cannot submit a support ticket for assistance? ☹️
  13. A faster site would be a benefit however it is the Control Panel warning that has me going at this. Since the error took the whole thing down completely out there is no way of knowing... at least with I am capable of looking at unless there is an error log that might show something. As for the approach - I was doing the change all in one shot 225 tables or so then I had to change 25 to dynamic, one at a time. I too thought of doing this a few tables at a time. So now that it's been running a few hours I have errors in my logs, and I lost a lot of customization.
  14. Alrightie! It's been so long since I had to restore a database from a backup that I forgot how to do it properly. With that said I restored my website successfully. Always happens after asking for help. I still have no idea as to what happened after clearing cache. Do I REALLY need to be concerned with the database recommendations?
  15. I tried going to my client area and it says my license does not include email assistance??? I was getting the DB table warnings about changing from MyISAM to InnoDB and then table configuration not being dynamic in my control panel. I followed instructions on changing the tables to InnoDB and was successful. Checked my site and all was well. Found 25 tables that were "compact" and followed instructions to convert them to "dynamic" and checked my site and all was working. Was in my admin CP and rechecking for problems before updating my suite and decided to clear my cache. Now NOTHING is working, and I get an error screen when accessing the site. https://www.forddoctorsdts.com I did back up my DB but for some reason I can't get it to complete so for now I have left it alone. How do I get assistance from support to look into this?
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