Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issues after moving installation
- Last reply by Marc,
23,018 topics in this forum
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- 1 follower
- 7 replies
- 289 views
So I set up a database where people can submit records and it acts as an application process, but my issue is the way its displaying the record. I'm pretty sure its in the database templates but does anyone have a template or could tell me how to make one that would display this in a better way for example something like this: https://gyazo.com/036360ab32e299f892d6058b96cf94ba Any help is greatly appreciated, thank you!
Last reply by ECLIP3S, -
- 3 replies
- 265 views
So our community isn't displayed in English but Hebrew. And we've had a fairly easy time translating pretty much everything we wanted. Even things with different grammar rules (e.g in Hebrew, you don't say "This has 1 comment" but "This has comment 1", while if you're talking about multiple comments, it remains "This has 12 comments"). But I have now come across something I can't crack. the "this many members have found this review useful". See, the problem is that this here's a screen shot from the translation of the key in the ACP: As you can see, on the right side, there is no mention of the word "Members". however on the front end, it does show u…
Last reply by Daniel F, -
- 1 follower
- 2 replies
- 285 views
hello am getting this error during installation, I have uploaded the IPS files and then I try to install and this error am getting...my hosting admin said contact with IPS board. Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@domain.com to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.
Last reply by Stuart Silvester, -
- 1 reply
- 285 views
Hello! I have restriction on my hosting to send more than 5000 mail a day. But I need much more to notify users about posts etc. Is there any way to notify by Telegram or Viber?
Last reply by Dads 101, -
- 1 follower
- 3 replies
- 362 views
I am trying to do a test import to make sure everything will work properly when I do the live site. I keep getting this error: 2V101/A IPS\convert\_Library::process: imagecreatefromstring(): Data is not in a recognized format All paths are correct. I have tried importing 2 times now and get the same result. As soon as I start the importer it errors. Image processor is ImageMagick although I also tried GD. Same result. Database is UTF8. Any ideas what is happening and how to fix it.
Last reply by Cloaked, -
- 1 follower
- 0 replies
- 263 views
Hi guys, We lost our webmaster some time ago and I have taken this task over. I need to transfer the whole site/contents/databases etc onto a new server. I have another domain i am looking at using for the test site before I risk losing the main live one if it goes wrong. I know I can use the test license but i don't know how to update it so my new domain uses it. I have downloaded the webspace contents and uploaded them. I have also downloaded the databases and made new ones. I have edited the conf.global.php information but no matter what i do it still redirects to my main live site. Any help please is appreciated.
Last reply by FFOC, -
- 1 follower
- 2 replies
- 374 views
Is there a way to use the opposite of this setting? We started sending email from our own sever and it has been a disaster. Many large email domains won't accept our mail, even though we pass SPF, DKIM, DMARC, rDNS, FCrDNS, etc... The only solution I can think of is to block people from registering with these domains.
Last reply by Chris027, -
- 2 followers
- 2 replies
- 325 views
Hi, After 3 ours searching for the location i hope someone knows this 😉 In the pages / articles there are comments. i want to add the Custom location keys for ads above or below this form. See the screenshot. Tried almost every location in the templates but can't find this place in the templates to add the Custom location keys Does anyone knows or can help me out about this location? Looks like a weird one. The IPB software ignore this form also when using ads after first post. Thank you!
Last reply by Duken, -
- 2 followers
- 7 replies
- 898 views
Hello, I'm still wondering how it is that the BEST forum software still hasn't figured out how to INTEGRATE its forums into Wordpress nice and neatly? When one considers that 30% of the web runs on WordPress ... it ought to be a NO-BRAINER to have a seamless integration? Look at how XenForo has a nice tight integration? And there is no way that Xenforo can top Invision... or can it? https://www.themehouse.com/xenforo/2/addons/xpress Honestly, will someone please create a NICE tight INTEGRATION between two great software pieces? Thanks, BB It's not as if WordPress is going away ... https://trends.builtwith.com/cms/WordPress
Last reply by Jordan Miller, -
- 4 replies
- 351 views
Good evening all. I am sure I had this setup right - clearly not - and it's been running fine for two years ! Is it possible to setup a Moderator so they can only moderate a certain forum area rather then the whole site ? Thank you.
Last reply by DesertIslandFruits, -
- 1 reply
- 300 views
I have temporary issues sometimes with the cache on Cloudflare, where sometimes for a few hours the WYSIWYG editor doesn't display for some users. Has anyone else had a similar issue?
Last reply by bfarber, -
- 2 replies
- 298 views
How do you edit breadcrumbs for pages? I created the folder "food" and a page called "pizza" but for some reason, the bread crumb says Home > Pizza instead of Home > Food > Pizza. https://e298810.tryinvision.com/food/pizza/ How do I edit it so its in logical order?
Last reply by AA15, -
- 1 follower
- 5 replies
- 451 views
Hello, Is there any way to make the Who's Online Widget display users for a longer time? I have checked out the ones on marketplace but they lack the guests and anonymous counts which I would like those to be shown as well
Last reply by Jock3r, -
- 2 followers
- 9 replies
- 671 views
When I share on Facebook sometimes it doesn't select any image, or it will pick someones avatar or my logo? Can I control this better?
Last reply by Jordan Miller, -
- 1 follower
- 3 replies
- 348 views
Hi Guys, I've been really annoyed with SPAM coming in through our Contact Us page. The one thing all of it has in common is the Russian language. I discovered that users of G Suite, myself included, can filter messages based on Russian characters in addition to many others. Here's the video I watched that shows how to do it. I tested it and it works beautifully.
Last reply by Fosters, -
- 3 followers
- 6 replies
- 385 views
Can someone tell me where I can fine the setting for this please? It currently appears to show anyone who has been online within 30 minutes. I would like to increase this but can't see where. Thanks
Last reply by Steve Bullman, -
- 3 replies
- 1.4k views
I have these errors and tried to fix them via the IPB admin CP under the support tab, however this is what shows up - any ideas on how to fix this: Thanks in advance: ------- REPLACE INTO `ibf_core_cache` ( `cache_key`, `cache_value`, `cache_expire` ) VALUES ( 'locking_template_compiling_4_def094e61317df8d39c2799984a9fd74', 'template_compiling_4_def094e61317df8d39c2799984a9fd74', 1588882144 ) IPS\Db\Exception: Table './wao_b/ibf_core_cache' is marked as crashed and last (automatic?) repair failed (144) #0 /home/wa/public_html/b.com/forums/system/Db/Db.php(838): IPS\_Db->preparedQuery('/*IPS\\_Theme::l...', Array) #1 /home/wa/public_html/b.com/forum…
Last reply by jackflash, -
- 2 followers
- 9 replies
- 1.1k views
Hello! I have a quick question about the daily digest emails. I get a daily one from Invision, and they're great. I am having trouble understanding how to do the same for my own forum. I am following content and have asked to receive a daily email, yet I have yet to get one. Attached is settings for a particular forum. I have followed it for more than 24 hours, so in theory I should receive an email with new content, right? We are using Sendgrid to send emails. We also have a from address set. Wondering if I could get a little help pinpointing the issue as to why. Any help would be greatly appreciated.
Last reply by bfarber, -
- 1 reply
- 368 views
I upgraded to 4.0.7 last night and it broke a lot of things. Unfortunately, I did not keep my previous version. Does anyone happen to have that version? I have pm’d the developer, but I am waiting for a response. In the meantime, I’m trying to fix some broken things. Thanks.
Last reply by SRFA, -
- 2 followers
- 2 replies
- 358 views
There is a feature that allows to show all Clubs on a map, so this seems to be possible. Does any one know how to show all Pages Records that have an address field from a Specific DB/Category on a map? I do not see a built-in block for this or any other options. Any help is appreciated! thank you, steve k.
Last reply by 2002faq, -
- 1 reply
- 252 views
Any way to temporarily bump the max number of items shown per page from 25 up to like, I dunno, 500?
Last reply by bfarber, -
- 2 followers
- 2 replies
- 328 views
I want to enable posting HTML for the Admin group, I've enabled it in the group permissions but HTML is still not posting properly. Am I missing a step that needs to be completed?
Last reply by VaBeach_Guy, -
- 2 replies
- 385 views
I've been experiencing this issue, via posting, that sometimes my board seems to completely not send anything I posted, revert to an all-grey screen, with the message that the website "didn’t send any data," and one of my users has told me it's now happening via PMs. I should preface this and say it seems to be happening when there are more amount of images in a post. Is there any way to potentially remedy this kind of issue from persisting? Because, when it does, it takes several minutes for the board to re-load.
Last reply by MNOfficial, -
- 2 followers
- 3 replies
- 272 views
I have two Invision forums One sends out it's daily digest emails at 10:30pm The other sends out daily digest emails at 9:30am the next morning which is a far better time to recieve the emails as a user How do I get the first forum to send out daily digest emails at the same time as the second (9:30am)?
Last reply by bfarber, -
- 1 reply
- 443 views
Is there not a way to add custom <script></script> into the head of a Page?
Last reply by Spectral-,