Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,929 topics in this forum
-
- 0 replies
- 242 views
I'm just getting up and running on the latest version, so I'm still working out some of the little bugs. I've noticed that whenever someone sends a PM, there's a double notification. One on the Notification Bell and one on the Message envelope. Is there a setting to stop it from giving the dual notifications? Just a notification on the envelope is enough.
Last reply by VaBeach_Guy, -
- 4 replies
- 331 views
It looks like I am allocating too much memory to Redis. Here is a medium busy time: Redis 3.2.12 76.29M of 10.00G memory used 99309 keys stored in db0 Any ideas as to how much I should allocate? 1G ?
Last reply by Adlago, -
- 5 replies
- 732 views
Hello I tried everything I could to clear the alert from the back office : pcntl_exec but it doesn't matter Shared server Ok for configuration test I put in the .user.imi : disable_functions =pcntl_exec I've restarted Apache several times and waited But I still have the alert Can someone help me? I'm attaching the file user.ini Best regards .user.ini
Last reply by James LUCAS, -
- 1 follower
- 6 replies
- 370 views
My digest emails are going out approx 10pm at night which isn't ideal Is there anywhere I can change the time they go out?
Last reply by Sheffielder, -
API
by Seth Jones- 0 replies
- 315 views
We are trying to move our login system on our game server to use the oAuth API for logins. Does anyone know the best practice to use this? For example, we have a C# login server which checks tables for certain items, then we apply it to our player save file. Although, we use a custom C# .DLL to invoke a browser on the client side, then it receives a token and sends it to the login server.
Last reply by Seth Jones, -
- 2 followers
- 0 replies
- 323 views
Here's what I'm trying to do. I'm trying to make an app in Google App Script, and then embed the app in an iframe on my IPB site. I want to have my site's Chatbox in the Google App. This means I have to embed it in an iframe. Doing that requires that seems to require I whitelist Google to be able to embed my site. Is that so? And if so how / where exactly do I do that? Is this even possible? (Rough to be asking at this point, I'm already dozens of hours into developing this app, and should've seen this coming. Learning lessons lol)
Last reply by Aramaech, -
- 2 followers
- 17 replies
- 530 views
So I switched from Vbulletin 4.2.2 to IPB. I succesfully got the DB imported and so on. But all the BB codes are not working, I basically get all the BB codes on all topics without functioning. I guess BB code doesn't workin IPB. Is there a plugin/extension which will make all the BB codes work? Otherwise tens of thousands of my threads are unreadable because they are full of BB code inside the thread.
Last reply by Sele, -
- 1 follower
- 10 replies
- 348 views
So i want to put an image where people can choose what forum it belongs to, I run a gaming forum, so example i want to put a little icon that says N64 or PS for PlayStation. Image provided for a reference on how i want it.
Last reply by Joel R, -
- 2 followers
- 3 replies
- 243 views
Hello all. I have a question regarding news letter : is it possible tout link a newsletter to a page ? The goal is to send a summary of the past month news (managed by a page) but by email. I only saw reaaly basic text editor for email..... Thank's for your help Florian
Last reply by Joel R, -
- 1 follower
- 1 reply
- 256 views
Can I see how people registered in the admin area, for example using Facebook, Google or just e-mail? Is there a way I can test Facebook and Google connect without actually creating an account?
Last reply by Joel R, -
- 1 follower
- 11 replies
- 369 views
Hello all, this may seem like an odd thing to want to do, but I need to be able to purge all members (quickly and easily), while keeping all posts intact from a message board that has upwards of 250,000 members and maybe upwards of 10,000,000 posts. The reason for this is because a major sports franchise is discontinuing their message board at the end of this month and they've agreed to hand the database over to me, but only if all users are purged first (privacy concerns). We (the existing community), want to at least preserve the board history (posts), even if all user accounts are purged. We're forming a new privately owned community to carry on, but would re…
Last reply by VaBeach_Guy, -
- 1 reply
- 414 views
Not Found The requested URL was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. I get this error above everytime I navigate to any part of my forum, to any section or thread. I did rerwiting urls in Manage Conversions and now I can't access any section of the forum. What can I do? I cleared system cache and I tried running the support thing.
Last reply by Sele, -
- 4 followers
- 13 replies
- 551 views
Is there a simple way to mass delete/purge accounts that haven't been activated? Thank you for your time and assistance.
Last reply by SC36DC, -
- 5 replies
- 368 views
hello friends im showing some pages see this error [[Template nexus/front/clients/purchase is throwinn error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] im already useing support tool and desable all plagins and applications etc , but this error not solve , any body tell me about this ??
Last reply by Black Zero, -
- 3 followers
- 4 replies
- 314 views
I'm looking at finding this modification which is shown below: I think its a custom profile field, when I registered on the site above it asked me which team I supported. For example the person above chose Leicester City as the team they support so now on every post they make in their profile field the clubs crest is show. I also own a football forum and I would like this feature on my forum too but I just can't seem to find it anywhere? Many thanks in advance, and I hope i've posted this in the correct forum.
Last reply by boro_boy, -
- 2 followers
- 8 replies
- 432 views
Appreciate some SQL help as I intend to filter members based on one of the field but being that field is multi option so I can't filter members from Admin CP. Hope there is a way to do that from DB and download all members email addresses who have checked "off-road - learn/drive" from this registration field. https://carnity.com/register
Last reply by Gauravk, -
- 4 replies
- 467 views
so im having issues with my logo, i installed but if you look to the right of the logo, the "browse" & "More" tab are on the right of, its there a way to move those tabs? if so...How? http://www.thegamerzcentral.com <---LINK TO FORUM TO SEE
Last reply by Brian A., -
- 2 replies
- 309 views
How can I set up a thread where only the OP can continue to update the thread with new posts? I can only think of making a new forum and give that person a specific group designation that have posting rights but denying it to the rest. Is there a way to do that for just one topic for one specific person in an otherwise "everyone can post" forum?
Last reply by DawPi, -
- 1 follower
- 4 replies
- 717 views
I am using the latest Invision Community Version 4.4.10 and V3 Invisible Captcha protection for signing up new members. During a recent sign-up test, I discovered that although all credentials are provided correctly, the message "You did not pass the security check. Please try again." is triggered. The Captcha symbol is shown in the lower right corner of the screen, it seems to load correctly. The registration can be completed by just pressing the "Sign-Me-Up button" a second time. I've tested this on desktops (Chrome, Opera) and on iOS (Safari), the behavior was identical. The site and secret keys are correct, Cache has been cleared on browser and For…
Last reply by evcom, -
- 1 follower
- 4 replies
- 284 views
Hello all, I would be interested in displaying an article partially and have users signup to view the rest. I guess it would look something like this : Any ideas on how I can achieve this ? Thanks !
Last reply by SamGG, -
- 2 followers
- 5 replies
- 316 views
Like 5 years ago i turned on (or is was default) on the pages databases: Post topic: Post a topic to the specific forum each time a new record is added. And Comments: will be posted as replies. If you change the way comments are stored, your existing comments will no longer be displayed. Comments are not copied to the forums or to the internal comments database if you change this setting. Well that was not a good idea, i have double content from page articles to the forum. Also with the reactions between these. I want to change this for NEW pages content. If i change it all the comments are lost from the last 5 years on all the articles. Is ther…
Last reply by Duken, -
- 1 follower
- 1 reply
- 243 views
Hey there, quick question. I am having a little trouble in my admin panel. There are several instances where I try to save settings by disabling a certain option that is swatched on, yet when I save and go back... it's enabled again. Is it application/plugin-related? Or perhaps a cache setting? Or a bug? Here is a video for example: https://streamable.com/6i0ryl I am seeing this happen in the following applications: Trophies & Medals 2.0.7.2 By @Fosters (NE) Hide poll results Disabled By @Nathan Explosion I reached out to both authors but haven't heard back yet. Any help would be greatly appreciated.
Last reply by Miss_B, -
- 2 followers
- 6 replies
- 386 views
Over the last couple of months our site at afkmods.com has been getting a lot of spam for various things ranging from offers to supplement advertising to x-rated material. Is there any way to get this contact form to be subject to spam filtering at all? If not, is there any chance of seeing this done in a future update?
Last reply by Arthmoor, -
- 1 reply
- 287 views
Hi, tried to figure this out but can’t find an answer to my question. If I install a new language example French for France, will all users from different countries that have French browser activated see the French language. Or is it just people from France?
Last reply by Steph40, -
- 1 reply
- 333 views
Hey, as I see there is no POST documentation for core/groups/ am I right in assuming that its not possible to create a group via the API?
Last reply by bfarber,