Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 14.9k posts
- 7 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issue With Invision Community Auto Refreshing
- Last reply by teraßyte,
22,814 topics in this forum
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- 1 follower
- 3 replies
- 561 views
Ever since I updated my forum to 4.6.2, topics on the forum index page and in forums themselves are being "downloaded" rather than displayed when you click on them. It's not consistent, ie: it doesn't happen every time. It is easily reproducible. https://www.ibspatient.org/community Is anyone else seeing this?
Last reply by Jeffrey Roberts, -
- 2 replies
- 813 views
Hi, I'm importing a bunch of data via the API, to a Cloud-hosted Invision site. I'm getting cloudfront blocks (403) very regularly. Can anyone tell me what the rate limiting settings are so I can avoid them? At the moment I'm waiting 3 seconds between threads, and 1 second between each thread reply. At this rate I'll be doing this until September 😂
Last reply by Ron_, -
- 1 follower
- 3 replies
- 408 views
Have just added new badges for blogs and set up the rules. How long does it take for them to take effect or do I need to literally regenerate all points and badges again?
Last reply by Nathan Explosion, -
- 2 replies
- 424 views
Since we updated our forum software this morning the picture slideshow is not functioning. Does not show the arrows for next/previous image. Any suggestion?
Last reply by Aerosoft, -
- 1 follower
- 0 replies
- 325 views
Hello, I noticed that upload field doesn't have any more specific limit, can anyone abuse, is there a way to limit this? I wanted to limit it as follows... Number of items in multiple uploads File size
Last reply by Hisashi, -
- 2 followers
- 7 replies
- 897 views
Hello, I want to make a custom meta description in Pages > Record I tried using code and it didn't work, how do I provide the following data in tag... Article title Field > template key Tried something like this but the codes don't work Any tips?
Last reply by 403 - Forbiddeen, -
- 1 follower
- 2 replies
- 477 views
I setup a few word filters to require approval if a certain word or phrase was added to someone's About me profile field. It doesn't seem to actually work in this location.
Last reply by Ocean West, -
- 1 reply
- 654 views
Can you please help me fix this. Members load into the website and see this.
Last reply by Meddysong, -
- 2 followers
- 28 replies
- 2.1k views
I'd like to add a customisable HTML button using the invision community forum software. I have googled it, but there are no simple instructions on how to do it. Can you tell me please? Thanks.
Last reply by CircaCitadel, -
- 1 reply
- 315 views
I have few custom pages where i need to check which theme is used. Any ideas how to do it? <?php require_once('init.php'); \IPS\Dispatcher\External::i(); $html = ''; \IPS\Output::i()->sendOutput( \IPS\Theme::i()->getTemplate('global', 'core')->globalTemplate('CUSTOM PAGE', $html));
Last reply by Jurgis, -
- 4 replies
- 1k views
If I don't upgrade to achievements during the upgrade but decide to at a later date will all the presets be there when I turn it on or will they be blank?
Last reply by marklcfc, -
- 2 replies
- 581 views
Is anyone else having a problem with the "Create Request" button not doing anything when clicked on? Tried on a number of different browsers and OS's... Ted.
Last reply by Teddy Rogers, -
- 2 followers
- 2 replies
- 365 views
This evening I received this banner informing me that a patch is available. This struck me as odd for several reasons: There is no mention of this patch on invisioncommunity.com Invision is out-of-office for July 5th (says the blue banner up top), so who's pushing this patch? Does anyone have the same notice?
Last reply by opentype, -
- 2 followers
- 3 replies
- 638 views
Search is not pulling anything up, but maybe someone is aware of such a feature or more likely a plugin? Just the standard button seen on desktop and mobile to ping the user up to the top. Thanks
Last reply by Darren Lyons, -
- 1 reply
- 277 views
Thats what it says in acp cant seem to turn online. Payment method is custom and set to locked?
Last reply by Kinzer, -
- 1 follower
- 1 reply
- 339 views
Just upgraded to 4.6.3. I'm getting an error when editing any blog entry, whether in the main community or a club blog. Note that the changes actually are saved, despite the error message. Thoughts anyone before I open a support ticket? Thx.
Last reply by Giray, -
- 0 replies
- 930 views
SOLVED: Thank you
Last reply by Jock3r, -
- 2 followers
- 3 replies
- 503 views
It looks like the Instagram login handler on the Marketplace is broken. Tried contacting the dev to no avail. Does anyone know of other ways to setup Instagram login integration?
Last reply by sobrenome, -
- 4 replies
- 630 views
Hi everyone, I'd like to know if the Achievement System and Rank system can be disabled completely. Our team would like to upgrade our system but we will need some time to customize and release said systems to our users. Thanks.
Last reply by PokemonMillennium, -
- 1 follower
- 2 replies
- 801 views
I am on 4.6.2 and got notice in admin cp that i should use InnoDB instead MYISAM - Can i use this query to convert whole database at once or my convert table by table? SET @DATABASE_NAME = 'name_of_your_db'; SELECT CONCAT('ALTER TABLE `', table_name, '` ENGINE=InnoDB;') AS sql_statements FROM information_schema.tables AS tb WHERE table_schema = @DATABASE_NAME AND `ENGINE` = 'MyISAM' AND `TABLE_TYPE` = 'BASE TABLE' ORDER BY table_name DESC; Maybe you have beter suggestion? Can i leave MyISAM mean stay on it? regards
Last reply by Nathan Explosion, -
- 2 followers
- 7 replies
- 642 views
Just rolled from 4.4.10 to 4.6.3, Trying to figure out what is causing this.... https://www.retromags.com/profile/1-phillyman/ And I am trying to see if these are bugs with padding? https://www.retromags.com/gallery/image/39424-tokyopop-issue-01-augustseptember-1999/ Seems like odd things have no top padding, or no left padding.
Last reply by Dexter_X, -
- 3 replies
- 291 views
Seems obvious, but Ive only got what I would think is Topics posted on my board because I havent launched my board yet. So there is very little 'replies' to 'topics'. A reply I would think is a 'Post' but that doesnt seem to be the case. So does anyone know what the difference is between Topics and Posts? Thanks
Last reply by Nathan Explosion, -
- 1 follower
- 5 replies
- 544 views
Hello. Is there any code to make sidebar sticky? Forums main page is much longer than sidebar content, and just looking for sidebar to sticky so page looks full all the way down on scroll.
Last reply by City Trading & Investing, -
- 1 follower
- 1 reply
- 339 views
Hello, Is it possible to change the display format of the number of messages? Instead of 3.6k, I would like it to say 3600. I have not found in the settings where to change this.
Last reply by Adriano Faria, -
- 1 follower
- 2 replies
- 377 views
Hi, We've translated our sandbox/TESTINSTALL version into our local language. Now i've installed the new V4.6.3 version in the production one, when I try to download translation pack from the sandbox I only got a "admin.html" file containing the ACP menus (!?) Somebody has tried and got a solution for this ??? Thankyou, D
Last reply by SoftwareFactory,