Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,926 topics in this forum
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- 1 follower
- 0 replies
- 324 views
With long forum titles half the title is truncated with ... is there a custom css I can apply to accommodate longer form names.
Last reply by Ocean West, -
- 6 replies
- 695 views
hello, After updating cleantalk.org plugin my website turn to blank white page? how I can resolve it please? even can't go to admin page are too. thanks.
Last reply by Miss_B, -
- 1 follower
- 0 replies
- 989 views
I've been running an online forum since 2006 and I have been using IPS since (I think) at least 2011), so I've been a customer for 10 years. I have two licenses, another one is used for a client's website. I just want to say something about what I perceive is poor development practise from IPS regarding upgrades. Since version 4, every major point upgrade has brought me nothing but grief. You remove features that are integral to the functioning of my community and you introduce things that are, to be honest, seldom very useful. I don't know why you remove these things. Maybe there are reasons that make sense to yourselves as a company, but I have to tell you t…
Last reply by FZ, -
- 1 follower
- 1 reply
- 407 views
After click add to cart and click review and checkout, the cart will remain empty only. In background system error log. OutOfRangeException: (0) #0 /mydata/www/wwwroot/xxx/applications/nexus/modules/front/store/cart.php(77): IPS\Patterns\_ActiveRecord::load(NULL) #1 /mydata/www/wwwroot/xxx/system/Dispatcher/Controller.php(90): IPS\nexus\modules\front\store\_cart->quantities() #2 /mydata/www/wwwroot/xxx/applications/nexus/modules/front/store/cart.php(40): IPS\Dispatcher\_Controller->execute() #3 /mydata/www/wwwroot/xxx/system/Dispatcher/Dispatcher.php(152): IPS\nexus\modules\front\store\_cart->execute() #4 /mydata/www/wwwroot/xxx/index.php(13): IPS\_Di…
Last reply by Stuart Silvester, -
- 0 replies
- 546 views
Hi Guys, I Just Want 2 Know What are the steps to take For Changing /admin 2 something else?
Last reply by Blad, -
- 2 followers
- 7 replies
- 554 views
many from Russia federation ISP has been blocking IP ranges and were hitting 90+ percent this page has thousands of hits /index.php?app=core&module=system&controller=terms&do=dismiss&ref=aHR0cHM6Ly9mbWZvcnVtcy5jb20v&csrfKey=57b5fbe3994e7853b63828caa0779e88 what table could I see guest access and ip's sorted by time trying to go thru the who is online and clicking links is tedous (on top of this I am going off the grid for the weekend camping )
Last reply by Ocean West, -
- 1 follower
- 0 replies
- 357 views
After struggling for months to find a developer who can help me create a webhook, I'm wondering how hard it is to make it myself. Using the Zapier integration to create a 'trigger', I would like to add a secondary group to a user. I have no development experience however I am quite good at Zapier and configuration. Has anyone else done this themselves? Or can someone direct me to a guide for this? I found this thread below but at the time there was documentation on webhooks available. Has this changed now?
Last reply by nigeld27, -
- 12 replies
- 1.1k views
I remember such setting but can't find it anywhere.
Last reply by Adriano Faria, -
- 4 followers
- 19 replies
- 2.3k views
Is it safe to upgrade to 4.6.4? When I made it to 4.6.3 it gave a tremendous error. Can someone please confirm me? 😄
Last reply by Ryan Ashbrook, -
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- 17 replies
- 1.1k views
Hello, I would like a way so i can make my users see pinned but not each others posts
Last reply by AmexVR, -
- 2 replies
- 1.4k views
i am using 4.6.5.1 and Redis for cache. since the new support setup in admin cp the clear cache does not appear to clear the cache. Anyone else have this issue or is it a known problem ? how do i clear the cache without using the clear cache in support thank you
Last reply by bearback, -
- 1 follower
- 5 replies
- 547 views
I have updated a forum from 4.3 to 4.6, but the reactions to the posts are gone! In 'Reputation & Reactions' I have enabled the 'Reputation Enabled', but in the post there are no reactions... Am I forgetting something? In the groups I didn't find any functions to enable for reaction...
Last reply by Miss_B, -
- 1 reply
- 381 views
Hello Guys i already have defaut image in Customization ===> Icons & Logos ==> Default share images but i want images in topics "if there is" to be shared as Social Media Thumbail ... Thank u.
Last reply by Blad, -
- 5 replies
- 753 views
Hello, I have strange trouble:
Last reply by Afrodude, -
- 1 follower
- 2 replies
- 577 views
Hi, I have various categories in my commerce module, but I need set some of them only for specific groups, or hide it (categories) from front end, it seem without permissions for categories.
Last reply by kmk, -
- 1 follower
- 18 replies
- 1.1k views
In the beginning it did worked fine but for some reason the forum does not display my last subjects in my profile now. Idk why but it does work for other users. the link to the forum is raii.ro/forum
Last reply by Davyc, -
- 2 followers
- 7 replies
- 909 views
So the most recent update seemed to kill our forums "ranking system" and put people who have been posting to our forum for 10+ years back to a "newbie", etc. Is there any way to restore our old ranking system and get our members old post counts back? Thank you.
Last reply by FZ, -
- 1 follower
- 21 replies
- 1.7k views
Hello, I had version 4.4 and updated to 4.5, the update did not come to the end because I got this error below and there was nothing I could do, I made a restore copy and I cannot log into ACP Admin, how do I fix it? Row size too large. The maximum row size for the used table type, not counting BLOBs, is 8126. This includes storage overhead, check the manual. You have to change some columns to TEXT or BLOBs /home/****/domains/****/public_html/system/Application/Application.php::1667 ALTER TABLE `forums_forums` ADD COLUMN `card_image` VARCHAR (255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NULL COMMENT 'Card image file name' Falling back from 4.5 to 4.…
Last reply by Lucas James, -
- 1 reply
- 413 views
PayPal Error when trying to renew Kitchen Sink in the marketplace here. I am not going to try again for the time being to see if it goes through. This is the link in my browser: https://www.paypal.com/auth/validatecaptcha
Last reply by CoffeeCake, -
- 0 replies
- 498 views
Hi people I'm making a new theme for my site and find that trial and error can be very confusing to work out what refers to what on the site itself. Is there a guide that says what relates to what on site? Is anyone able to tell me what these elements are called in the Admin CP theme editor? This greyed out area when you open the burger menu in mobile view: The notification bubbles (currently black): Cheers!
Last reply by Chatgroup, -
- 1 follower
- 0 replies
- 287 views
Hi, how can I edit blog posts URL. Now they look like this : domain.com/blogs/entry/XX-name-of-post and I would like to have it as domain.com/XX-name-of-post . Is it possible to get? Will it colide with other things like posts, comments etc? If it possible how can I automatically redirect old url to new so I won't get 404 errors. How would 301 redirect look for this? Thanks! P.S Is it possible to get rid of blog categories (the one all blogs have to be in)?
Last reply by Iwooo, -
- 0 replies
- 329 views
Are banned or flagged spam users excluded from the bulk mail option? I don't see an option to confirm this. Also, I tried to download the list of members, but I don't see an option to exclude banned or flagged spam users. I confirmed that they show up in the downloaded list. I would appreciate help with that, too. Thanks, Dan
Last reply by Skippy J, -
- 1 follower
- 15 replies
- 1.1k views
The "Remember Me" feature works very well -- too well. 🙂 Is there a way to limit the time that the feature works? Many sites seem to only remember you for a day or two, or a week or two. Is that possible with Invision? We need members to have to log-in more regularly. Thanks!
Last reply by usmf, -
- 0 replies
- 296 views
Hello, there. For several months, I was successfully using google workspaces smtp to send emails. But, without any change, outgoing emails started to pile up in the "Email Error Logs" with "Connection timed out". When I keep trying, I get the "504 gateway error "and a crash. Eventually it works, if I keep trying. Is this a software problem (IPB) or a google problem? PS: there's no evident erros on mysql/nginx/php-fpm error log files. Thank you in advance.
Last reply by FabioPaz, -
- 1 reply
- 962 views
Hi We are currently using more or less the default set up for achievements, but have excluded some larger groups (only paying groups will earn achievements). The 'rare' setting seems to be set based on the total membership base, including those groups that are excluded. Is this correct? Shouldn't 'rare badges' be calculated based on the included groups?
Last reply by Daniel F,
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