Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,926 topics in this forum
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I have no logs or report logs however getting error saying "An error has occured" while editing image and link for that image from one of my members and I redone it on my end and also getting the same error. I added an image to the signature and while the image is highlighted I click "LInk" from the editor bar and it does insert the URL and save - No errors Double-click the image and a tab opens up to able to edit the URL link, edited the link with no problems and doesn't matter if it's https:// or without as it detects and adds HTTP anyway - Seems to be all good also, well from my point of view. However, When the image is highlighted and select "Link"…
Last reply by Mark H, -
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Hi all, As it's possible to hide all of a member's posts with a couple of clicks, is it possible to then unhide it somehow? Of course, all that content still exists, so there must be a way to do this, yes? (or it would seem pointless hiding in the first place, and may as well have just deleted it). Thanks.
Last reply by Chuck Passaro, -
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- 2 followers
- 3 replies
- 410 views
Community is bi5on.com (
Last reply by Mark H, -
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- 2 followers
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I have this htaccess file in my IPS forums directory and checking to see if this is the correct code? I am running 4.7.2.1 with PHP 8.0 - just trying to clean things up a bit since my board has been running for 20 years now and may have some "stray" stuff lingering! Thanks #Use PHP5 Single php.ini as default #AddHandler application/x-httpd-php5s .php #AddType application/x-httpd-php .html <IfModule mod_rewrite.c> Options -MultiViews RewriteEngine On RewriteCond %{SERVER_PORT} !^443$ RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [R,L] RewriteBase /forums/ RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /forums/index…
Last reply by Jim M, -
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Hello, I'm trying to update some apps through marketplace but it doesn't work and return this error, it's same for all apps. Logs: Extraction from phar "/tmp/IPSMPuippXh.tar" failed: Cannot extract "Application.php" to "/usr/share/nginx/html/applications/axenfontawesome6/Application.php", setting file permissions failed Anyone know this issue ? Regards,
Last reply by Jim M, -
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- 4 followers
- 6 replies
- 913 views
On our main page we have a portal block that contains a welcome text and a rotating set of images. I need to update the text to reflect some small changes. I have tried using the Block Manager but if I highlight the block and select Edit all I get are options to change settings and visibility but not the contents. Reading the Guide seems to infer I need to have the Pages app to make such edits which seems rather an expensive way of making the small changes. Am I missing something ? Thanks Al
Last reply by Mark H, -
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- 1 follower
- 3 replies
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When I inserted the image using insert image button, the image was still showing in the editor. But when I posted it, the image is gone and only show whitespace and giving me the below image. I don't know what caused it, please advise. Thank you
Last reply by Marc, -
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- 2 followers
- 5 replies
- 498 views
I have a sub-forum that is not visible to members group. But this should be, I checked and rechecked. Similar sub-forums do not have this issue. Permissions are set correctly, yet it does not appear and topics inside are not accessible. Is there anything that I might be missing or this is just a bug of sorts?
Last reply by Marc, -
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- 2 followers
- 7 replies
- 413 views
We ran into this issue last year too, we have a member that has PayPal auto renewal turned on, we can see the payment processed, the Profile ID matches on the PayPal invoice and the customer data in Invision, it even says next renewal date is September 14, 2023, but its not moving him to the subscriber group or showing that his invoice has processed on the Invision side:
Last reply by Marc, -
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- 1 follower
- 2 replies
- 396 views
Items tagged for 'whole word' recognition are being highlighted from within all words eg: 'TT' expands to 'ThaigerTalk yet "committed" is also being selected despite 'case sensitive' selection.
Last reply by Marc, -
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- 2 followers
- 5 replies
- 882 views
Hello, Is it possible to have the same topic in two places at once? Like an Alias or something? The original topic is in forum X but I would like to display that one in another forum. Thanks
Last reply by Marc, -
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- 2 followers
- 1 reply
- 487 views
Hello, I have users that belong to two user groups (primary and secondary) and NONE of them have any permissions to POST/COMMENT in any forum. Still, the POST NEW TOPIC button appears at the top. How can I hide that button? I can't see why it keeps on appearing if the user groups are not allowed to POST/COMMENT anywhere on the site. I double checked both user groups and they can't comment/reply/answer anywhere. Thanks
Last reply by Marc, -
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- 2 followers
- 2 replies
- 760 views
Hi there, I'm seeing that Tags using spaces don't show up any result when searching for them. ie a topic is created using tag: "simple word". The tag is applied, but when I click on it, it doesn't show any search results. Any advise? Regards
Last reply by Marc, -
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- 1 follower
- 6 replies
- 603 views
Hi We sent a bulk email out to our members containing a mailto style of url which is failing to work. It does not open the recipients email client instead what they get is this link back to our website which fails (is this the track links in emails feature). Using current v4.7.4. Like this: someone@here.com We have used the mailto links without issues before.
Last reply by Gary, -
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- 2 followers
- 2 replies
- 553 views
Hello Is there a module that allows when you write a pot on the forum, to be able to include this post in the calendar if it is an appointment, as is easily done on the forums made with forumactif? Thanks
Last reply by Marc, -
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- 2 followers
- 1 reply
- 381 views
While converting my SMF database, it gave this error when it was 18% and when I tried to try again, there was no response at all when I tried to enter my site. Error code remained at 500. What should I do? Conversion Screen: Error when entering the forum homepage:
Last reply by Marc, -
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- 2 followers
- 3 replies
- 571 views
Only in Microsft Edge, if i insert www.drivingitalia.net in the browser, a strange error appear the web site work perfectly if insert https://www.drivingitalia.net/ (with https:// ) 😒
Last reply by Marc, -
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I got this error when I'm trying to install the suite on my dev install. Problem is that is happens in the install when it tries to create the table, so I can go to that table and change the format. What can I do here?
Last reply by Marc, -
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- 2 followers
- 7 replies
- 1.1k views
So im moving my RSS/Atom Feed Imports from forums to articles and I notice that the Title Prefix is not getting pushed into the title. Is this a bug or am I missing something? Thanks!
Last reply by Marc, -
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- 1 follower
- 6 replies
- 354 views
I have configured 4 products in a group that are all renewal plan with different prices and the upgradeable options with price difference are well checked. However when someone takes product 1 at 5$ and takes product 2 at 10$. He is charged the full price of product 2 and keeps both products. Is this normal or how can I configure this correctly?
Last reply by Gary, -
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- 1 reply
- 667 views
I just have upgraded to the latest version and since that my users are getting a "Access denied" error when trying to download any file. Files are stored on my own amazon S3 system which was working fine before... I have put my website on maintenance mode while this issue is still present so I hope that this will get solved very soon. I am able to upload new files when posting a new download on the website and the file is uploaded to the S3 bucket without any issue but when downloading the file, I always get a "Access denied" issue. It seems that i'm not the only one to have this issue:
Last reply by Jim M, -
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- 4 followers
- 48 replies
- 2.1k views
Please help if you have ads from Google. So how do you mount it in the site template? My latest ad breaks the site template. This is bad, because the meaning of the content of the community is lost.
Last reply by Randy Calvert, -
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- 3 followers
- 11 replies
- 1.1k views
Hi, just wondering if there are any details available about the cloud email service for cic clients at all? For instance, does it use smtp or an api? Also, is it possible to set up things like SPF, DKIM and signing for it?
Last reply by David N., -
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- 2 followers
- 83 replies
- 4.2k views
Hi, since I update to Invision Community v4.7.5 anyone who registered an account after the update, those members gets a error 500, and the Admin gets an error 500 when clicking a new member profile in ACP members. And IPS look at this ASAP.
Last reply by Miss_B, -
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- 2 followers
- 3 replies
- 1.3k views
Hi Everyone, I am recently onboarded someone to help me admin my site. She needs to be able to use the Page Builder however when it opens a page using the "Open Page Builder" button, or we add ?_blockManager=1 to the URL, it page builder mode does not open. She is using Chrome. I think I have set her up with all the correct admin permissions: The only difference I can obviously see between our browsers is that she uses an Apple Mac laptop. I know absolutely nothing about Macs. Anyone else had this issue? Thanks, Nigel
Last reply by Mark H, -
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