Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.5k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- Remove test installation that doesn't exist
- Last reply by Marc Stridgen,
22,548 topics in this forum
-
- 2 replies
- 142 views
Is there a way for users to report images posted to gallery?
Last reply by Adriano Faria, -
- 6 replies
- 174 views
I'm quite impressed how IPS 4.1 looks on my iPhone, don't really see the need to use Tapatalk or the like. The only thing that is annoying is that when I'm making a post, I automatically post the built in iPhone emoticons, as I'm used to that on Facebook or the like. This gives the error... "The value entered includes a character that is not allowed such as an emoji" Is there a fix for this?
Last reply by SJ77, -
Hallo I do forum upgrade to version 4. I have a message: 5C289/1 The upgrader uses PHP sessions to store data, however PHP sessions are currently not working correctly on your server. This is an issue you will need to contact your host about. php5.4.27 whether the problem version of php ?
Last reply by Duke_, -
- 2 followers
- 8 replies
- 236 views
Hey Guys, So i'm trying to setup a database relation field. No matter in what database i try to create the field - it only allows me to select the articles database as source. Am I missing something here? CHeers -daniel
Last reply by DReffects2, -
Cron set up
by svit- 2 followers
- 11 replies
- 700 views
Hello, When trying to set-up cron with my ISP today for the first time, I have realized that their ACP enables enter URL of the cron task only. What it means I cannot enter the unique code which is required by IPS script ..e.g. "...task.php 654354354321". Before giving up, has anyone come across similar problem, and is there any way of going around? The IPS's helpdesk say the code should be ideally triggered by the script and not as a parameter.. Thank you in advance for any advise.
Last reply by Nathan Explosion, -
- 2 replies
- 142 views
Just got upgraded to 4.0 On a thread, I see the Moderation Options link. My moderators used to see this prior to the upgrade. Now it is gone. I've looked in both the Moderator Group and even my Admin group and I cannot see where it gets turned on since it obviously got turned off for the Moderators group. What am I missing here? Thanks!
Last reply by jucs, -
- 2 followers
- 2 replies
- 168 views
Hello, I've added a second language to my community site and can translate all texts, except for the site name. Is this a bug or a missing feature? Kind regards, Stefan
Last reply by Stefan Werner, -
- 1 follower
- 8 replies
- 268 views
Hello! How disable email digest for all users?
Last reply by IPBGallery.com, -
- 2 replies
- 209 views
I used to have a BBC code hide to hide the answer until some one replies... does this exist in IPS 4 Any solutions
Last reply by chilihead, -
- 1 follower
- 1 reply
- 191 views
there is no delete group option.
Last reply by Carlos S., -
- 3 followers
- 5 replies
- 246 views
My members are now complaining because they really loved the " view new content button" and the new Unread Content sucks according to them. Any ideas on how I can get the view new content button front and center again for my forum members? Thanks!
Last reply by chilihead, -
- 1 follower
- 3 replies
- 173 views
How do I limit new usernames to 4 characters minimum? How do I limit the characters allowed in a username?
Last reply by Boomer12, -
- 3 replies
- 362 views
We have an error in the Reference API within the Admin CP When we try to display the reference for the database Records, we get an EX0 error. Our log files shows the following informations: What can we do to fix the problem ? Thanks
Last reply by Taddei Jean-Baptiste, -
- 1 follower
- 8 replies
- 237 views
Hi, I have one file with articles from previous version of my IPB. How to display it correctly on the newest version of IPB? For now, when i'm trying to open this manually, everything is broken and looks tragic. Also, how to display this with friendlyURL. Maybe, it possible to transfer it, to the new articles page, created from 0? Is there any tutorial, how to make Articles in new version around your community?
Last reply by Koczkodan, -
- 1 follower
- 1 reply
- 167 views
It seems the ability to vote for more than one choice is gone? I looked in admin and see nothing to "turn on". Basically, someone posted a poll where you select more than once choice in voting. Thanks!
Last reply by Nathan Explosion, -
- 1 reply
- 302 views
Hello I have a problem , as statistics show that the newest member is " wesfell " Unfortunately, this is not true . Since its registration came to 5 users , but they are not listed in the recently registered .I have to remove and add a block statistics again to be refreshed . http://scr.hu/1al6/lb2gq
Last reply by PanGlod, -
- 1 follower
- 19 replies
- 383 views
I cannot find any setting that allows me to centre an image in custom blocks editor. If I do control right click I get a pop up that says image alignment left, none, right There is nothing that says/allows center alignment in the editor box either any ideas how to do this please? Its all very strange!
Last reply by Boomer12, -
- 1 follower
- 13 replies
- 377 views
Has anyone had this problem? An youtube video showing as a frame to log in in admincp?
Last reply by Nathan Explosion, -
- 3 replies
- 189 views
Random members, when submitting a reply to a post will occasionally be submitted twice This is frequent enough to be annoying an cause clutter.
Last reply by MADMAN32395, -
- 1 follower
- 0 replies
- 180 views
I just upgraded to 4, and I have a lot of orphaned avatars showing as "x". I know there was a tool in 3, but I can't find a similar tool in 4? Thanks!
Last reply by WestTac1, -
- 1 follower
- 7 replies
- 275 views
Hi, is there any way to add a new linkt to the footer menu? I need to do this for legal reasons (Informatons about the owner of the site is required in Germany).
Last reply by Boomer12, -
- 0 replies
- 167 views
I'm looking for a way to limit the number of characters in the activity . https://scr.hu/1al6/hhevc
Last reply by PanGlod, -
- 5 replies
- 307 views
This might sound silly, and maybe I'm missing something easy. On my own board (new install) when I quote a message, my cursor starts immediately under the quote box, which means when I type it ends up being too close, squashed up. On here, it starts a line below that, if you know what I mean. I know I can hit the Enter key, but my members aren't doing it and it looks messy. I tried to replicate it here, but won't do it, always puts a line space in...
Last reply by chilihead, -
- 1 reply
- 132 views
So I finally decided to force https on my website. I added the htaccess file and changed to https in my conf global file but when I try to login to the acp it says your information is about to be sent over an insecure connection and could be read by others, do you wish to continue? So I hit continue and it just remains at the login prompt and removes my name and password What am I doing wrong?
Last reply by Adam Zupancic, -
- 1 reply
- 194 views
Hi, I've imported my users from Burning Board 4.1 and upgraded to IP.S 4.1. I've agreed that users can have 5.000 conversations in the messenger, but they can't be invited to a conversation. I attached screenshot of the bug and the settings below. Is there anyone else who have this issue?
Last reply by Boomer12,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
