Jump to content

Jordan Miller

Clients
  • Posts

    1,583
  • Joined

  • Last visited

  • Days Won

    70

Reputation Activity

  1. Like
    Jordan Miller got a reaction from Emediate for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  2. Like
    Jordan Miller got a reaction from SeNioR- for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  3. Like
    Jordan Miller got a reaction from iiioroh for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  4. Like
    Jordan Miller got a reaction from iiioroh for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  5. Like
    Jordan Miller got a reaction from OptimusBain for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  6. Like
    Jordan Miller got a reaction from Olivia Clark for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  7. Like
    Jordan Miller got a reaction from LiquidFractal for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  8. Like
    Jordan Miller got a reaction from crmarks for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  9. Like
    Jordan Miller got a reaction from sobrenome for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  10. Like
    Jordan Miller got a reaction from Mick23 for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  11. Like
    Jordan Miller got a reaction from Ioannis D for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  12. Like
    Jordan Miller got a reaction from ASTRAPI for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  13. Thanks
    Jordan Miller got a reaction from LaCollision for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  14. Like
    Jordan Miller got a reaction from AlexWebsites for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  15. Like
    Jordan Miller got a reaction from Hisashi for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  16. Like
    Jordan Miller got a reaction from Myr for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  17. Like
    Jordan Miller got a reaction from IPCommerceFan for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  18. Like
    Jordan Miller got a reaction from nodle for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  19. Like
    Jordan Miller got a reaction from annadaa for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  20. Like
    Jordan Miller got a reaction from Clover13 for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  21. Like
    Jordan Miller got a reaction from Real Hal9000 for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  22. Like
    Jordan Miller got a reaction from Ramsesx for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  23. Like
    Jordan Miller got a reaction from DawPi for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  24. Like
    Jordan Miller got a reaction from Charles for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  25. Like
    Jordan Miller got a reaction from SeNioR- for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  26. Like
    Jordan Miller got a reaction from Chris Anderson for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  27. Like
    Jordan Miller got a reaction from Jim M for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  28. Like
    Jordan Miller got a reaction from Miss_B for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  29. Like
    Jordan Miller got a reaction from Sonya* for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  30. Like
    Jordan Miller got a reaction from Daniel F for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  31. Like
    Jordan Miller got a reaction from Jimi Wikman for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
  32. Like
    Jordan Miller got a reaction from Mel Benson for a blog entry, Enhance your community with integrations   
    The Invision Community platform is capable of integrating with other powerful services, creating a unified system of connections with the click of a button. 
    One of the greatest benefits of integrating with Invision Community is instant expanded functionality. 
    This is often done through an API (application programming interface), which allows our platform to seamlessly communicate with third-party developed software like Google, Zapier and SendGrid. 
    We also use webhooks to integrate. Webhooks allow other services and applications to stay in sync with your community data or to perform an action after a specific event occurs in your community. Read more about them here.
    I had a chat with one of our developers, @Daniel F, who walks us through webhooks, explains why they’re useful and shows us an example (see the video above). In the example he uses, we would...
     

    Here are a few integrations we want to put on your radar:
     
    Zapier
    What is it? Zapier is a service that allows you to connect over 3,000 web apps. The Invision and Zapier integration can communicate with some of the Internet’s most wide-reaching platforms, including Google Docs, Twitter, Facebook, Slack, Trello, Facebook Ads, ActiveCampaign, Zendesk, Asana, Salesforce, Hubspot, Discord, Stripe and more. Read our Zapier blog for more details (it’s worth your undivided attention!). 
    An example: When a moderator posts a topic in a news forum, share it on Facebook, Twitter and other social platforms.


    MapBox 
    What is it? MapBox shares dynamic, performant, and customizable maps that can connect and visibly show where your members are around the world. 
    An example: Create events that link to specific locations and specify where they’re taking place. 
     

     
    Google Tag Manager
    What is it? Google Tag Manager is a tag management system that allows you to add and update your own tags (snippets of code like a tracking pixel) onto your website for conversion tracking, site analytics, remarketing, and more. 
    Tags that can be incorporated include link clicks for events, scroll tracking, contact form abandonment, commerce shopping cart abandonment and more. 
    Expect to see more functionality with Google Tag Manager in our platform later this year such as quantifying total amount of reactions in a post. 
    An example: Tracking when a member clicks the ‘start new topic’ button.

     
    Google Analytics
    What is it? Google Analytics is a web analytics platform that shares statistics and basic analytical tools for SEO and marketing initiatives. 
    Understanding your website’s data, including who is visiting, how often, for how long, device usage and more can better help you optimize your community. 
    An example: Tracking unique visitors over the course of a year, then comparing that data to the previous year. Whether there’s an upward or downward trend, analyzing the data can help you create a plan of how to proceed, as well as understand what is (and isn’t) working. 
     
    SendGrid

    What is it? Sendgrid is a cloud-based email delivery system. It’s a vehicle for your community to send emails to your members.
    An example: Sending a monthly newsletter using the Bulk Mail function in the admin control panel.

     
    Integrations are an efficient way to take your Invision Community platform to the next level. There’s even more in your ACP that we didn’t discuss in this blog.
    If you have an integration in place that you’d like to share with us, or have an idea, drop us a line in the comments and let us know.
     
    Related:
  33. Like
    Jordan Miller got a reaction from SC36DC for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  34. Thanks
    Jordan Miller got a reaction from TowZone for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  35. Like
    Jordan Miller got a reaction from Patrick O'Keefe for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  36. Like
    Jordan Miller got a reaction from sobrenome for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  37. Like
    Jordan Miller got a reaction from Dprock for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  38. Like
    Jordan Miller got a reaction from Lance... for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  39. Like
    Jordan Miller got a reaction from Davyc for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  40. Like
    Jordan Miller got a reaction from AlexJ for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  41. Like
    Jordan Miller got a reaction from BomAle for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  42. Like
    Jordan Miller got a reaction from ASTRAPI for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  43. Like
    Jordan Miller got a reaction from Maxxius for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  44. Like
    Jordan Miller got a reaction from Chris Anderson for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  45. Like
    Jordan Miller got a reaction from Yamamura for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  46. Like
    Jordan Miller got a reaction from Clover13 for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  47. Like
    Jordan Miller got a reaction from LaCollision for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  48. Like
    Jordan Miller got a reaction from Square Wheels for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  49. Like
    Jordan Miller got a reaction from Matt C. for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  50. Like
    Jordan Miller got a reaction from The Old Man for a blog entry, Enhance your community with integrations   
    The Invision Community platform is capable of integrating with other powerful services, creating a unified system of connections with the click of a button. 
    One of the greatest benefits of integrating with Invision Community is instant expanded functionality. 
    This is often done through an API (application programming interface), which allows our platform to seamlessly communicate with third-party developed software like Google, Zapier and SendGrid. 
    We also use webhooks to integrate. Webhooks allow other services and applications to stay in sync with your community data or to perform an action after a specific event occurs in your community. Read more about them here.
    I had a chat with one of our developers, @Daniel F, who walks us through webhooks, explains why they’re useful and shows us an example (see the video above). In the example he uses, we would...
     

    Here are a few integrations we want to put on your radar:
     
    Zapier
    What is it? Zapier is a service that allows you to connect over 3,000 web apps. The Invision and Zapier integration can communicate with some of the Internet’s most wide-reaching platforms, including Google Docs, Twitter, Facebook, Slack, Trello, Facebook Ads, ActiveCampaign, Zendesk, Asana, Salesforce, Hubspot, Discord, Stripe and more. Read our Zapier blog for more details (it’s worth your undivided attention!). 
    An example: When a moderator posts a topic in a news forum, share it on Facebook, Twitter and other social platforms.


    MapBox 
    What is it? MapBox shares dynamic, performant, and customizable maps that can connect and visibly show where your members are around the world. 
    An example: Create events that link to specific locations and specify where they’re taking place. 
     

     
    Google Tag Manager
    What is it? Google Tag Manager is a tag management system that allows you to add and update your own tags (snippets of code like a tracking pixel) onto your website for conversion tracking, site analytics, remarketing, and more. 
    Tags that can be incorporated include link clicks for events, scroll tracking, contact form abandonment, commerce shopping cart abandonment and more. 
    Expect to see more functionality with Google Tag Manager in our platform later this year such as quantifying total amount of reactions in a post. 
    An example: Tracking when a member clicks the ‘start new topic’ button.

     
    Google Analytics
    What is it? Google Analytics is a web analytics platform that shares statistics and basic analytical tools for SEO and marketing initiatives. 
    Understanding your website’s data, including who is visiting, how often, for how long, device usage and more can better help you optimize your community. 
    An example: Tracking unique visitors over the course of a year, then comparing that data to the previous year. Whether there’s an upward or downward trend, analyzing the data can help you create a plan of how to proceed, as well as understand what is (and isn’t) working. 
     
    SendGrid

    What is it? Sendgrid is a cloud-based email delivery system. It’s a vehicle for your community to send emails to your members.
    An example: Sending a monthly newsletter using the Bulk Mail function in the admin control panel.

     
    Integrations are an efficient way to take your Invision Community platform to the next level. There’s even more in your ACP that we didn’t discuss in this blog.
    If you have an integration in place that you’d like to share with us, or have an idea, drop us a line in the comments and let us know.
     
    Related:
  51. Like
    Jordan Miller got a reaction from LiquidFractal for a blog entry, Enhance your community with integrations   
    The Invision Community platform is capable of integrating with other powerful services, creating a unified system of connections with the click of a button. 
    One of the greatest benefits of integrating with Invision Community is instant expanded functionality. 
    This is often done through an API (application programming interface), which allows our platform to seamlessly communicate with third-party developed software like Google, Zapier and SendGrid. 
    We also use webhooks to integrate. Webhooks allow other services and applications to stay in sync with your community data or to perform an action after a specific event occurs in your community. Read more about them here.
    I had a chat with one of our developers, @Daniel F, who walks us through webhooks, explains why they’re useful and shows us an example (see the video above). In the example he uses, we would...
     

    Here are a few integrations we want to put on your radar:
     
    Zapier
    What is it? Zapier is a service that allows you to connect over 3,000 web apps. The Invision and Zapier integration can communicate with some of the Internet’s most wide-reaching platforms, including Google Docs, Twitter, Facebook, Slack, Trello, Facebook Ads, ActiveCampaign, Zendesk, Asana, Salesforce, Hubspot, Discord, Stripe and more. Read our Zapier blog for more details (it’s worth your undivided attention!). 
    An example: When a moderator posts a topic in a news forum, share it on Facebook, Twitter and other social platforms.


    MapBox 
    What is it? MapBox shares dynamic, performant, and customizable maps that can connect and visibly show where your members are around the world. 
    An example: Create events that link to specific locations and specify where they’re taking place. 
     

     
    Google Tag Manager
    What is it? Google Tag Manager is a tag management system that allows you to add and update your own tags (snippets of code like a tracking pixel) onto your website for conversion tracking, site analytics, remarketing, and more. 
    Tags that can be incorporated include link clicks for events, scroll tracking, contact form abandonment, commerce shopping cart abandonment and more. 
    Expect to see more functionality with Google Tag Manager in our platform later this year such as quantifying total amount of reactions in a post. 
    An example: Tracking when a member clicks the ‘start new topic’ button.

     
    Google Analytics
    What is it? Google Analytics is a web analytics platform that shares statistics and basic analytical tools for SEO and marketing initiatives. 
    Understanding your website’s data, including who is visiting, how often, for how long, device usage and more can better help you optimize your community. 
    An example: Tracking unique visitors over the course of a year, then comparing that data to the previous year. Whether there’s an upward or downward trend, analyzing the data can help you create a plan of how to proceed, as well as understand what is (and isn’t) working. 
     
    SendGrid

    What is it? Sendgrid is a cloud-based email delivery system. It’s a vehicle for your community to send emails to your members.
    An example: Sending a monthly newsletter using the Bulk Mail function in the admin control panel.

     
    Integrations are an efficient way to take your Invision Community platform to the next level. There’s even more in your ACP that we didn’t discuss in this blog.
    If you have an integration in place that you’d like to share with us, or have an idea, drop us a line in the comments and let us know.
     
    Related:
  52. Like
    Jordan Miller got a reaction from ASTRAPI for a blog entry, Enhance your community with integrations   
    The Invision Community platform is capable of integrating with other powerful services, creating a unified system of connections with the click of a button. 
    One of the greatest benefits of integrating with Invision Community is instant expanded functionality. 
    This is often done through an API (application programming interface), which allows our platform to seamlessly communicate with third-party developed software like Google, Zapier and SendGrid. 
    We also use webhooks to integrate. Webhooks allow other services and applications to stay in sync with your community data or to perform an action after a specific event occurs in your community. Read more about them here.
    I had a chat with one of our developers, @Daniel F, who walks us through webhooks, explains why they’re useful and shows us an example (see the video above). In the example he uses, we would...
     

    Here are a few integrations we want to put on your radar:
     
    Zapier
    What is it? Zapier is a service that allows you to connect over 3,000 web apps. The Invision and Zapier integration can communicate with some of the Internet’s most wide-reaching platforms, including Google Docs, Twitter, Facebook, Slack, Trello, Facebook Ads, ActiveCampaign, Zendesk, Asana, Salesforce, Hubspot, Discord, Stripe and more. Read our Zapier blog for more details (it’s worth your undivided attention!). 
    An example: When a moderator posts a topic in a news forum, share it on Facebook, Twitter and other social platforms.


    MapBox 
    What is it? MapBox shares dynamic, performant, and customizable maps that can connect and visibly show where your members are around the world. 
    An example: Create events that link to specific locations and specify where they’re taking place. 
     

     
    Google Tag Manager
    What is it? Google Tag Manager is a tag management system that allows you to add and update your own tags (snippets of code like a tracking pixel) onto your website for conversion tracking, site analytics, remarketing, and more. 
    Tags that can be incorporated include link clicks for events, scroll tracking, contact form abandonment, commerce shopping cart abandonment and more. 
    Expect to see more functionality with Google Tag Manager in our platform later this year such as quantifying total amount of reactions in a post. 
    An example: Tracking when a member clicks the ‘start new topic’ button.

     
    Google Analytics
    What is it? Google Analytics is a web analytics platform that shares statistics and basic analytical tools for SEO and marketing initiatives. 
    Understanding your website’s data, including who is visiting, how often, for how long, device usage and more can better help you optimize your community. 
    An example: Tracking unique visitors over the course of a year, then comparing that data to the previous year. Whether there’s an upward or downward trend, analyzing the data can help you create a plan of how to proceed, as well as understand what is (and isn’t) working. 
     
    SendGrid

    What is it? Sendgrid is a cloud-based email delivery system. It’s a vehicle for your community to send emails to your members.
    An example: Sending a monthly newsletter using the Bulk Mail function in the admin control panel.

     
    Integrations are an efficient way to take your Invision Community platform to the next level. There’s even more in your ACP that we didn’t discuss in this blog.
    If you have an integration in place that you’d like to share with us, or have an idea, drop us a line in the comments and let us know.
     
    Related:
  53. Like
    Jordan Miller got a reaction from Unienc for a blog entry, Enhance your community with integrations   
    The Invision Community platform is capable of integrating with other powerful services, creating a unified system of connections with the click of a button. 
    One of the greatest benefits of integrating with Invision Community is instant expanded functionality. 
    This is often done through an API (application programming interface), which allows our platform to seamlessly communicate with third-party developed software like Google, Zapier and SendGrid. 
    We also use webhooks to integrate. Webhooks allow other services and applications to stay in sync with your community data or to perform an action after a specific event occurs in your community. Read more about them here.
    I had a chat with one of our developers, @Daniel F, who walks us through webhooks, explains why they’re useful and shows us an example (see the video above). In the example he uses, we would...
     

    Here are a few integrations we want to put on your radar:
     
    Zapier
    What is it? Zapier is a service that allows you to connect over 3,000 web apps. The Invision and Zapier integration can communicate with some of the Internet’s most wide-reaching platforms, including Google Docs, Twitter, Facebook, Slack, Trello, Facebook Ads, ActiveCampaign, Zendesk, Asana, Salesforce, Hubspot, Discord, Stripe and more. Read our Zapier blog for more details (it’s worth your undivided attention!). 
    An example: When a moderator posts a topic in a news forum, share it on Facebook, Twitter and other social platforms.


    MapBox 
    What is it? MapBox shares dynamic, performant, and customizable maps that can connect and visibly show where your members are around the world. 
    An example: Create events that link to specific locations and specify where they’re taking place. 
     

     
    Google Tag Manager
    What is it? Google Tag Manager is a tag management system that allows you to add and update your own tags (snippets of code like a tracking pixel) onto your website for conversion tracking, site analytics, remarketing, and more. 
    Tags that can be incorporated include link clicks for events, scroll tracking, contact form abandonment, commerce shopping cart abandonment and more. 
    Expect to see more functionality with Google Tag Manager in our platform later this year such as quantifying total amount of reactions in a post. 
    An example: Tracking when a member clicks the ‘start new topic’ button.

     
    Google Analytics
    What is it? Google Analytics is a web analytics platform that shares statistics and basic analytical tools for SEO and marketing initiatives. 
    Understanding your website’s data, including who is visiting, how often, for how long, device usage and more can better help you optimize your community. 
    An example: Tracking unique visitors over the course of a year, then comparing that data to the previous year. Whether there’s an upward or downward trend, analyzing the data can help you create a plan of how to proceed, as well as understand what is (and isn’t) working. 
     
    SendGrid

    What is it? Sendgrid is a cloud-based email delivery system. It’s a vehicle for your community to send emails to your members.
    An example: Sending a monthly newsletter using the Bulk Mail function in the admin control panel.

     
    Integrations are an efficient way to take your Invision Community platform to the next level. There’s even more in your ACP that we didn’t discuss in this blog.
    If you have an integration in place that you’d like to share with us, or have an idea, drop us a line in the comments and let us know.
     
    Related:
  54. Like
    Jordan Miller got a reaction from DawPi for a blog entry, Enhance your community with integrations   
    The Invision Community platform is capable of integrating with other powerful services, creating a unified system of connections with the click of a button. 
    One of the greatest benefits of integrating with Invision Community is instant expanded functionality. 
    This is often done through an API (application programming interface), which allows our platform to seamlessly communicate with third-party developed software like Google, Zapier and SendGrid. 
    We also use webhooks to integrate. Webhooks allow other services and applications to stay in sync with your community data or to perform an action after a specific event occurs in your community. Read more about them here.
    I had a chat with one of our developers, @Daniel F, who walks us through webhooks, explains why they’re useful and shows us an example (see the video above). In the example he uses, we would...
     

    Here are a few integrations we want to put on your radar:
     
    Zapier
    What is it? Zapier is a service that allows you to connect over 3,000 web apps. The Invision and Zapier integration can communicate with some of the Internet’s most wide-reaching platforms, including Google Docs, Twitter, Facebook, Slack, Trello, Facebook Ads, ActiveCampaign, Zendesk, Asana, Salesforce, Hubspot, Discord, Stripe and more. Read our Zapier blog for more details (it’s worth your undivided attention!). 
    An example: When a moderator posts a topic in a news forum, share it on Facebook, Twitter and other social platforms.


    MapBox 
    What is it? MapBox shares dynamic, performant, and customizable maps that can connect and visibly show where your members are around the world. 
    An example: Create events that link to specific locations and specify where they’re taking place. 
     

     
    Google Tag Manager
    What is it? Google Tag Manager is a tag management system that allows you to add and update your own tags (snippets of code like a tracking pixel) onto your website for conversion tracking, site analytics, remarketing, and more. 
    Tags that can be incorporated include link clicks for events, scroll tracking, contact form abandonment, commerce shopping cart abandonment and more. 
    Expect to see more functionality with Google Tag Manager in our platform later this year such as quantifying total amount of reactions in a post. 
    An example: Tracking when a member clicks the ‘start new topic’ button.

     
    Google Analytics
    What is it? Google Analytics is a web analytics platform that shares statistics and basic analytical tools for SEO and marketing initiatives. 
    Understanding your website’s data, including who is visiting, how often, for how long, device usage and more can better help you optimize your community. 
    An example: Tracking unique visitors over the course of a year, then comparing that data to the previous year. Whether there’s an upward or downward trend, analyzing the data can help you create a plan of how to proceed, as well as understand what is (and isn’t) working. 
     
    SendGrid

    What is it? Sendgrid is a cloud-based email delivery system. It’s a vehicle for your community to send emails to your members.
    An example: Sending a monthly newsletter using the Bulk Mail function in the admin control panel.

     
    Integrations are an efficient way to take your Invision Community platform to the next level. There’s even more in your ACP that we didn’t discuss in this blog.
    If you have an integration in place that you’d like to share with us, or have an idea, drop us a line in the comments and let us know.
     
    Related:
  55. Like
    Jordan Miller got a reaction from Charles for a blog entry, Enhance your community with integrations   
    The Invision Community platform is capable of integrating with other powerful services, creating a unified system of connections with the click of a button. 
    One of the greatest benefits of integrating with Invision Community is instant expanded functionality. 
    This is often done through an API (application programming interface), which allows our platform to seamlessly communicate with third-party developed software like Google, Zapier and SendGrid. 
    We also use webhooks to integrate. Webhooks allow other services and applications to stay in sync with your community data or to perform an action after a specific event occurs in your community. Read more about them here.
    I had a chat with one of our developers, @Daniel F, who walks us through webhooks, explains why they’re useful and shows us an example (see the video above). In the example he uses, we would...
     

    Here are a few integrations we want to put on your radar:
     
    Zapier
    What is it? Zapier is a service that allows you to connect over 3,000 web apps. The Invision and Zapier integration can communicate with some of the Internet’s most wide-reaching platforms, including Google Docs, Twitter, Facebook, Slack, Trello, Facebook Ads, ActiveCampaign, Zendesk, Asana, Salesforce, Hubspot, Discord, Stripe and more. Read our Zapier blog for more details (it’s worth your undivided attention!). 
    An example: When a moderator posts a topic in a news forum, share it on Facebook, Twitter and other social platforms.


    MapBox 
    What is it? MapBox shares dynamic, performant, and customizable maps that can connect and visibly show where your members are around the world. 
    An example: Create events that link to specific locations and specify where they’re taking place. 
     

     
    Google Tag Manager
    What is it? Google Tag Manager is a tag management system that allows you to add and update your own tags (snippets of code like a tracking pixel) onto your website for conversion tracking, site analytics, remarketing, and more. 
    Tags that can be incorporated include link clicks for events, scroll tracking, contact form abandonment, commerce shopping cart abandonment and more. 
    Expect to see more functionality with Google Tag Manager in our platform later this year such as quantifying total amount of reactions in a post. 
    An example: Tracking when a member clicks the ‘start new topic’ button.

     
    Google Analytics
    What is it? Google Analytics is a web analytics platform that shares statistics and basic analytical tools for SEO and marketing initiatives. 
    Understanding your website’s data, including who is visiting, how often, for how long, device usage and more can better help you optimize your community. 
    An example: Tracking unique visitors over the course of a year, then comparing that data to the previous year. Whether there’s an upward or downward trend, analyzing the data can help you create a plan of how to proceed, as well as understand what is (and isn’t) working. 
     
    SendGrid

    What is it? Sendgrid is a cloud-based email delivery system. It’s a vehicle for your community to send emails to your members.
    An example: Sending a monthly newsletter using the Bulk Mail function in the admin control panel.

     
    Integrations are an efficient way to take your Invision Community platform to the next level. There’s even more in your ACP that we didn’t discuss in this blog.
    If you have an integration in place that you’d like to share with us, or have an idea, drop us a line in the comments and let us know.
     
    Related:
×
×
  • Create New...